TimeCamp is a software designed for mobile devices that allows us to keep track of the working hours of employees without the use of a computer. It also allows us to send notifications to employees when their workday is approaching.
TimeCamp allows you to add taxes, calculate payroll and invoice everything in one place.
TimeCamp is useful to create the payment plan of each employee; automatically calculates the discounts for the taxes that must be paid, facilitating the task of processing payroll payments.
TimeCamp makes it easy to calculate ROI by evaluating and comparing hourly labor costs to revenue.
TimeCamp makes it easy to review the workday while budgeting for new initiatives and paying employees.
TimeCamp is a little bit expensive. It needs overall improvement in all tools. Moreover, the mobile version is not as useful as the web version of TimeCamp.
Other than that, customer service needs more attention and requires more improvement.
Also, I feel like that if there are more features of TimeCamp then it would be better.
I am giving support a rating of 8 but that is quite arbitrary. Honestly, we have never had the need to contact support for any reason. There has not been a situation where we became stuck and could not figure out how to work through it. Sign up was easy and billing is like clockwork so there has been no need to contact billing support. I think this is a testament to the ease of use of TimeCamp.
MITC was our old phone based platform and ITCS is so much better. When reviewing replacements, all options seemed to stack up to each other pretty equally
Ultimately I selected Clockify instead of TimeCamp. As previously mentioned, I believe that TimeCamp wasn't that intuitive, and too many things were behind pay walls. Clockify offered the same features mostly for free. Although TimeCamps UX was sleeker than Clockify's I found that Clockify was a better fit for me.
The most positive impact it has had is that we are able to accurately track our clients billed time. This has streamlined our process giving us a more efficient system.
One thing that timecamp can do is track computer time that is non billed time. This allow us to see where time is being wasted which does have a direct effect on out ROI.
