iSpring Learn is an LMS developed by iSpring Solutions, a company that provides more than 59,000 clients with an eLearning software ecosystem. iSpring Learn automates corporate training and helps to improve employee retention through quality onboarding, on-the-job training,…
$7,968
per year for 100 users (minimum)
Skilljar by Gainsight
Score 8.4 out of 10
N/A
Skilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. An external LMS for customer and partner education, it is a Gainsight solution since the 2025 acquisition.
N/A
Pricing
iSpring Learn
Skilljar by Gainsight
Editions & Modules
500 Users
$3.75
per month (billed annually) per user
300 Users
$4.10
per month (billed annually) per user
100 Users
$6.64
per month (billed annually) per user
No answers on this topic
Offerings
Pricing Offerings
iSpring Learn
Skilljar by Gainsight
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
Charges only for active users only. No fees for storage or bandwidth.
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More Pricing Information
Community Pulse
iSpring Learn
Skilljar by Gainsight
Considered Both Products
iSpring Learn
No answer on this topic
Skilljar by Gainsight
Verified User
Team Lead
Chose Skilljar by Gainsight
Skilljar customer education software is well suited for all industry without having any issue to use for this or that place. Very easy to make as per our need compared to other application. And not seen so easy to use Tool for education and very easy to delay and increase …
iSpring Learn supports short, engaging courses ideal for corporate training programs, especially in finance-related industries. It pairs well with bite-sized content for compliance training, product knowledge, or soft skills development. For companies that need an LMS up and running quickly, iSpring Learn offers a simple setup process and an intuitive interface that doesn't require extensive technical knowledge. If a company needs extensive customization for branding or workflows, iSpring Learn may not be as flexible as some alternatives.
Skilljar is fantastic for structured onboarding processes. If you're looking to streamline and standardize the onboarding experience for your customers, especially for software or complex products, this platform is a gem. It allows you to create step-by-step courses guiding users through functionalities, reducing confusion and accelerating their learning curve.When you need versatility in content delivery, Skilljar is spot-on. Whether it's video tutorials, interactive quizzes, downloadable resources, or live webinars, the platform accommodates various formats. It's perfect for accommodating different learning styles and ensuring engagement.
For scenarios that demand highly complex simulations or immersive learning experiences, Skilljar's capabilities might fall short. While it supports interactive elements, extremely sophisticated simulations might require additional specialized software or platforms.
Automatically re-enrolling employees when a certificate expires. Set it and forget it!
If set up properly from the beginning, you don't have to do much, with the roles and groups settings, you can automate a large portion of the course management.
I can provide visibility to anyone about any employee necessary, allowing me to put more responsibility on my managers, instead of doing it all myself.
Unlimited courses, learning paths, quizzes, pages, plans, and certifications
Ease of use for students, administrators, and content creators
Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
Asking for and listening to customer feedback for enhancements
Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
Some limitations where you can't create exactly what you want either in the design of interactions or lack of varied interactions
Images cannot be moved to where you want them on the interaction slides
Layout of interactions can't be adjusted and overides your powerpoint background
If you have to edit a course and delete it off iSpring Learn then the records of all the people associated to that course are swiped and there's not a way of retrieving the information.
Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
Features that allow for the translation of content to allow access to content across languages.
Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
In the past I could not encourage my students to take online training. The results and the questions were hard to be given. When I used the iSpring Suite along with iSpring Learn, my dreams came through and most of the time my students are online and take good training with my programme.
Sometimes, things just aren't intuitive enough. For example, burying the catalog in the settings area makes no sense at all. The same goes for permissions and year reviews. It was a massive oversight that really caused a lot of confusion for all of our managers. It caused distrust in the LMS simply because someone who designed and developed it did not think that an employee review should be private to them, their direct supervisor, or the supervisor above. Instead, ANY manager could read ANY employee review. I have mentioned this several times throughout these questionnaires, and as you can see, I still find it incomprehensible that a company that wants to promote its software as a multifaceted solution could be so blind to something so critical, especially in terms of privacy.
The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.
Our account rep Katie Connor is fantastic. She is very responsive to our requests. She does not try to over sell. She has setup training sessions for us any time we asked. Finally, she is a very nice person we like working with. She also has been patient with us as we figure out our renewal
I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team
We can say that most of my students attend my classes twice a week and that's not enough for someone to learn. I put some training for them to do at home and they really enjoy doing them. The kind of progress they make is really satisfying for them and they are always learning.
As a teacher, I used to spend a lot of time correcting my students' papers. Now with iSpring Learn, my time has been saved and everything is done automatically. All the time I can check my students' progress and I know which exams they have taken or they should take. On the whole, online training has really helped a lot of teachers
When I talked to my colleagues or informed them to search for a programme before iSpring Learn, they were not successful in designing and implementing a programme like this. I am sure they have done a lot to implement it in the best and educational way. That was not that easy as we thought.
I reviewed a few different LMSs before deciding on iSpring Learn. I can't remember the names, but I chose iSpring Learn primarily because I liked that it was just a PowerPoint add-on, which made it easy to use, and I liked the price!
Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
iSpring has enabled me to deliver professional education to very high-level learners.
Due to the reviews of my users, many more learners have purchased my courses.
Several professional colleagues have inquired about my experience setting up online courses on iSpring Learn. I told them it was easy, logical, and no hassle; they will love the level of support.
Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
