IONOS Hosting vs. Microsoft 365

Reasonable pricing (SSL certificate for only $30! vs the usual $99), ease of use on the backend and/or dashboard, and reliable customer service, all make this a win in my book. And, of course, you can't beat the free private registration that comes with each domain purchase. I've been recommending 1&1 to all my clients for domain purchases for years.

Incentivized

I usually recommend Microsoft 365 to my clients to keep them away from the Exchange server (sorry!) Our business has a lot of issues with exchange email functions and copy machines. I always recommend they download the desktop version and use the online version as needed. You never know when you will be without an internet connection, but you can usually trust your laptop will have a decent charge, and you can still be productive! Let it sync when the powers are back on - or your connection is alive.

• Their uptime is outstanding.
• They have great customer support with real people.
• They have all the technologies available I need to run my website.
• Their dashboard is easy to use.

Incentivized

• keeps me extremely organized. It is so easy to link calendars, emails, and documents.
• keeps me well connected. It is so easy to send a quick message on teams or send an email to a group (for example, my particular team within the company).
• easy to use. Everything is straightforward, making it easy to find an answer to a question. There is even a search option to figure out how to do something within Microsoft.

• From my experience, customer services does not know how to address issues in an understandable language
• I feel that they arbitrarily overcharge w/o any explanation
• In my opinion it is really pricey

• I wish it was a little simpler to integrate things from one Microsoft Feature into another one. Perhaps I just don't know the tricks for that yet...after all these years of using it.
• I didn't like how it defaulted to saving the document automatically with changes, like Google Docs, but it seems that has now changed, and is better now.
• Generally, I really like how the suite works as is.

Incentivized

I am completely satisfied with the product, and helps me on a daily basis. I do not the exact cost (it is not a cheap suite) but on the medium and long term the return on investment is guaranteed.

Incentivized

It being the default office suite means it's user experience and idioms are things that everyone is generally very used to and fluent with.

The sharing is relatively simple, being directly hooked into Entra AD, and expiry being a first class concern.

It's usability decreases at scale, with multiple people simultaneously making edits can make documents unusable.

In over 8 years of operations, we have not had a single outage that affected us.

Incentivized

The email system has not impeded out mail flow in any way, and we do not notice the delays we sometimes see with other systems that include spam/junk mail filtering.

Incentivized

Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.

Incentivized

Everything works and I use it all the time.

Incentivized

Rackspace I find to be too pricey for the service they offer. Pagely is very much WordPress oriented. I've had downtime with both that I haven't experienced with 1&1.

Incentivized

BTE, this search bar is not the best; I couldn't find Google Suite. In any case, it's challenging to find a suite with advanced tools that serves as an office. Google comes close, no one uses OpenOffice (hyperbole), and there isn't much else to use. If you add to that the recent collaborative functionalities, nothing really stacks up or compares; this has everything a person in an office (oversimplifying) needs to get work done.

Incentivized

The scalability of the email solution far exceeds our needs and would be suitable for organizations not looking for an enterprise sized multipurpose solution (O365, Google Workspace, etc).

Incentivized

• 1&1 host our email and domains adequately. We can easily add and remove emails as needed.
• 1&1 also works with our website platform, Memberclicks.

Incentivized

• Microsoft 365 has really been effective and cost saving option for our organization in terms of managing the mailboxes, collaboration and messaging.
• There is multiple must have features which comes all together in one package and therefore is cost effective.
• The only negative impact according to me is its inability to protect the environment or domain from external attacks effectively.