iOFFICE by Eptura vs. Robin

It is good in my mid-sized environment. It would probably work well in a small business. Not sure about a large or multi-location business.

Incentivized

Robin is my benchmark for room displays. It effectively does what it is meant to do without additional fluff. The default theme is more than you'll ever really need, but customization is available. I just really wish there was a simpler way to remove check-in requirements for events. I would always recommend them first for most situations, but my company has a special use case that Robin, or any other competitors for that matter, have not been able to achieve yet.

Incentivized

• It is very good at plotting out office seating.
• We also use it for mail and package logging and notification and tracking.
• It is very useful in creating seating charts and floor plans.

Incentivized

• The integration to GSuite calendars is fantastic. Very simple and straightforward.
• The ability to customize the interface a very nice feature to have in Robin, as it offers you to allow the UI to reflect the vibe/brand of your company, and not force its own brand on you.

Incentivized

• The thing I would like to see is the ability to add the office or room dimensions and plot out seating such as in conference rooms.
• The version I have requires me to have to contact the company rep to make changes to the configuration in the software.

Incentivized

• Cancelling out my reservation for the room if I miss the mark on check in.
• Not sure if it's a bug, but sometimes I have to repeat my reservation if I don't get it confirmed or have a notification of confirmation the first time.

It is easy to use and gives us all we need

Incentivized

User-friendly and quick to catch on to.

Incentivized

Robin's UI is very well designed and modern which makes it a pleasure to use. Personally this a big factor for me enjoying a product and so I'm always happy to use Robin - moreover as a relatively new user the UI was quite quick to pick-up, whether that be using the online system or the Display app for rooms around the office.

Incentivized

I have rarely had to contact customer support, but when I have, they have provided quick answers to solve the problem I was having. The software is pretty easy to use and not too buggy, so I really haven't had the occasion to contact them needing support. And no users have ever had issues.

Incentivized

I was an end user and was not involved in the selection of the systems

N/A - Our parent company decided on implementing Robin above all other alternative applications, and I am personably unaware of any alternatives. And though there are some minor changes I may suggest, the integration and simplicity of Robin makes me wonder if there could be a better alternative, regardless.

Incentivized

• 100% of staff you needed to be in office were required to use iOffice
• Follow up surveys on iOffice use had a 95% positive response by users
• Once pilot was completed, over 350 staff completed training and used iOffice since 2021

• No more meeting room conflicts, better office space management
• Booking a room literally takes 2 clicks, very easy and quick - saves time for more important things
• We bought a bunch of iPads to display meeting information on each room and we need to remember to charge them every night

Incentivized