Invoiced vs. TermSync

I think Invoiced is great for businesses that have recurring invoices or work with the same client over and over and you can store their payment. I don't see it as a great tool for businesses that only need to invoice one client at a time.

Incentivized

The product is so flexible. I think most companies would benefit from it.

Incentivized

• Provides integrations with credit card companies and direct debit providers like GoCardless.
• Sales team does good demos, but be VERY careful because these demos may represent an unachievable scenario if you are a larger business or one that has more than the most basic, vanilla needs.
• Nothing else, all other experiences with Invoiced were negative.

Incentivized

• The dashboard makes it easy to organize my daily work and to track customer contacts.
• TermSync makes it easy for our customers to communicate with us at a time the best works with their schedule.
• I love the credit reference reports. This saves us all the time of printing, completing and faxing credit reference reports.

Incentivized

• Difficult to see all missed/outstanding payments in one place
• Difficult to issue refunds

Incentivized

• Reporting. It is hard for TermSync to create a report for every business type out there so you may need to have some things customized, but they are always willing to assist.
• The requirements needed to accept payments online requires some information that larger companies may not want to give out.

Incentivized

We selected Invoiced primarily due to their purported high level of customizations and flexibility to handle differing business needs. That, unfortunately, became the exact reason we terminated the contract though. They have a basic framework for something that could be really great, and the potential is there, but they lack the in-house expertise and the product is far too infantile at present. Major bugs and similar issues need to be stamped out first. I can only hope they take it as a learning experience.

Incentivized

When researching for this type of product, I did reach out to other vendors. I worked closely with Billtrust in the past and they were lacking in this area when I was ready to make my move. It is my understanding that they have something very robust in the works but I can't say where that will fall on the cost spectrum. By comparison, other companies, like Get Paid had priced themselves right out of our market. TermSync gave us the tools we needed at a price we could afford in the least amount of time and very little assistance from our IT Group, which was a big relief.

Incentivized

• Allows us to easily track our ARs
• Allows us to keep track of past due ARs
• Automates our invoicing/matching with Quickbooks

Incentivized

• TermSync helps us to be more customer service oriented. The cost is relatively inexpensive, but the value that we gain in Customer Service pays for the application more times than we can count.

Incentivized