Invoiced in Austin offers their invoicing and AR automation platform, providing a platform for collecting online payments or presenting electronic invoices, AR analytics, and support for subscription-based business management on higher service tiers with subscription analytics (e.g. churn, pricing plan management, etc.).
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Stripe Billing
Score 9.1 out of 10
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Stripe Billing subscription management software is used to bill and manage customers in various ways, from simple recurring billing to usage-based billing and sales-negotiated contracts. It is used to automate revenue management workflows, and accept payments globally.
I think Invoiced is great for businesses that have recurring invoices or work with the same client over and over and you can store their payment. I don't see it as a great tool for businesses that only need to invoice one client at a time.
If you have a small to medium sized business Stripe is most likely the perfect solution for you. It will automate almost all of your billing, freeing up your time to be used elsewhere. If you have a large business I would recommend getting in touch with the Stripe customer support team first to ensure it will be a good fit for you.
Provides integrations with credit card companies and direct debit providers like GoCardless.
Sales team does good demos, but be VERY careful because these demos may represent an unachievable scenario if you are a larger business or one that has more than the most basic, vanilla needs.
Nothing else, all other experiences with Invoiced were negative.
Laravel integration. Our product is written in Laravel, which supports Stripe out of the box.
Customer service. When I had questions during my integration, customer support was easily accessible, friendly and helpful.
Modern UI creates a quick, seamless purchase process for the customer.
The ability to generate one-off custom invoices (not associated with a specific product) allows us to bill for custom development services through the same payment processor.
The backend dashboard is well laid out and provides lots of great information.
Test mode makes testing purchases quick and painless.
It's pretty code-intensive to set up. You have to be a developer to get it on your site -- I feel like it should be more turnkey.
Better reporting and analytics -- why should i have to subscribe to yet another sass platform like Baremetrics to get better metrics -- feel like these should be onboard at Stripe. If a competitor came along with better metrics, we would switch.
I have had no problems with Stripe support, they are prompt and it does not crash like other platforms or software. They are also great about notifying if maintenance is needed. Since the interface is so easy to use, I haven’t had to contact support that much, versus other platforms, it can be hard to be aware of certain features.
We selected Invoiced primarily due to their purported high level of customizations and flexibility to handle differing business needs. That, unfortunately, became the exact reason we terminated the contract though. They have a basic framework for something that could be really great, and the potential is there, but they lack the in-house expertise and the product is far too infantile at present. Major bugs and similar issues need to be stamped out first. I can only hope they take it as a learning experience.
Our firm switched to Stripe because it came highly recommended by our developer. Apparently Stripe APIs are easily integrated into websites to provide all sorts of billing technology. And we are fond of their ability to attempt to collect payments from individual subscribers multiple times. However, Chase Paymentech did offer personal customer service that was quite stellar. As our company grows there is simply no way we can function without the ability to talk to someone in the case of an emergency
