Intuit Online Payroll was a small business payroll option available as a standalone SaaS solution, that Intuit announced it was discontinuing in favor of Quickbooks Online Payroll, available via Quickbooks.
$22.50
per month
OnPay
Score 9.8 out of 10
N/A
OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to: • Run payroll • Automate taxes • Let employees do more themselves • Simplify HR processes • Offer benefits in any state OnPay is $49 plus $6 per person each month. The monthly fee includes integrations with QuickBooks, Xero, and time-tracking software, as well as all quarterly and year-end…
N/A
Pricing
Intuit Online Payroll (discontinued)
OnPay
Editions & Modules
Core
22.50 + $4 per employee
per month
Premium
37.50 + $8 per employee
per month
Elite
62.50+ $10 per employee
per month
No answers on this topic
Offerings
Pricing Offerings
Intuit Online Payroll (discontinued)
OnPay
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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First month free, then $49 + $6 per employee each month.
First the cost is very competitive and reasonable, for what we use it for. Each coffee shop has about 5-6 employees, and the costs only incur as a per-check that is run basis instead of a large flat fee for services we won't use. Direct deposit feature is our must-have, the pay dates are super reliable and we have never had any issues with transmission, or taxes not being sent, etc.
I'd say if you had someone who wasn't educated on how Payroll should be setup and function OnPay is less ideal. But even then you've got things so well setup and cost efficient, they could afford to put some focus on training. In my mind I imagine OnPay is the best solution for small to mid, even early large, company Payroll processing. We're a small company so I'm unaware of the options provided to streamline importing of large group payrolls, but that might be an area where the interface could provide challenges.
I would like to enter some payroll information in advance of the current payroll runs
Adding and changing administrators was a bit cumbersome and took several days
It works fine for a small number of people being paid if they can be seen on one screen but it might be cumbersome with more than about 10 people. Probably needs a better or different procedure with more people.
We have used OnPay for a few years now and we do continue to renew our annual use of OnPay. We are only a small organization and although OnPay provides a lot of additional services that larger organizations might ind useful, OnPay still meets our limited requirements of running bi-weekly payroll and submitting our quarterly state and federal tax documents, and at a price that we still find affordable.
I would rate it a 0. It gets worse and worse all the time. It seems like every time I go into IOP to run a payroll for one of my clients, I have one more problem.
OnPay is very easy to use. The computer interface is setup very well. You can quickly add people, enter your Payroll, print reports, etc. If your Payroll doesn't change from pay period to pay period (example, salaried employees) it takes mere seconds to enter in your Payroll.
The customer support personnel have always walked me through the steps they need to take to assist me. Never rushed through anything. Always exceptionally thorough, answering all my questions and even sharing my screen visually (I have control, not them). It actually helps me to resolve future issues and questions, if they should arise.
I've only had to call a couple of times, and each time the customer service rep is extremely thorough and helpful. I've never had the experience, like I do with some other companies, of feeling stressed or irritated with the reps. They are competent, educated, and easily walk me through the system
I like maintaining one very strong accounting/ERP ecosystem that I trust and that is why I selected Intuit Payroll. The system is trustworthy/reliable, runs on the cloud and integrates with existing QuickBooks products. The pricing becomes more competitive when it is bundled with other Intuit products. Also, Intuit tends to be a company that listens to its customers and accountant implementation partners, and if a feature or area of functionality is suggested or recommended to Intuit, they take it very seriously. They are continually improving and rolling out new features on all their products.
OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products that I felt the company could afford was that OnPay had a superior staff of professionals who knew their product and could explain how to use it most clearly.
Having all of my clients on one platform has been a huge benefit to quickly and easily processing payrolls and tax payments.
Intuit Payroll has saved me a ton of time also since, after the setup, processing payroll, taxes, and forms takes only a few clicks. That equates to hours of work time I can spend on something else.
The reminders ensure I never miss a deadline. The dashboard shows me a list of all outstanding tax payments and forms that need filed and by when.
