Intuit Enterprise Suite vs. Viewpoint Spectrum

We are a small non-profit organization and this product has allowed us to save time and resources by providing a platform for new and existing employees to get their information all in one place. Paying bills and receiving revenue is easy to track in this manner and customer support has been very effective when we need them.

Incentivized

Viewpoint Spectrum would be fine for small to medium-sized companies. It would be great for transitioning from an in-house paper-based process, especially since it's designed with small construction companies in mind. They're making it even easier for smaller companies by offering additional features that you'd normally have to find in other products. However, companies can easily outgrow this system. We have about 15 years of data in the system, over 300 active jobs, and nearly 1,500 employees. In the past 3 years we've noticed slower performance and frequent locks in the system that require intervention from a system administrator. We moved to the cloud about 2 years ago and this has made troubleshooting even more difficult as we don't have the same access that we did before to resolve performance issues.

Incentivized

• Ease of processing payroll and providing all necessary reports and documents in one software such as tax forms and forms related to the financials.
• Ease of creating purchase orders to tie to vendor bills to track purchases made by the organization.
• Ease of creating financial reports with various filters and exporting them to PDF or excel for a simpler read and study of profit vs. losses.

Incentivized

• Dashboards make navigating to the crucial information quick and easy.
• The layout with what we affectionately call the job info bar helps our project teams to quickly get where they need to go in the system.
• Crystal reports are easily managed and integrated with Spectrum, giving us great flexibility in custom reports.
• With a little training, and I mean a little, Spectrum is user friendly. Easy to create favorites/shortcuts for ease of use.

Incentivized

• Reports could be more tailored to Construction
• Budgets Can Be Refined a little more
• Credit Card and Lines of Credit Could be Larger for Enterprise Customers

• Subcontract Kiosk can be glitchy - allows subs to overbill on subcontract billing items
• Document Imaging can be glitchy - often says users do not have adequate security to view/add documents, but they do - if they sign out and back in, it works fine
• At times, support can be lacking - sometimes case responses are delayed or you get an incorrect answer

Incentivized

Because I love the software and the people behind it are passionate about building the features to support business growth. They have built so many features I have asked for and it gets better and better

Incentivized

It checks all of our boxes at the moment.

Incentivized

IES has been an excellent partner of Gridmatic and they continue to enhance on their process. Due to dev in reporting is the reason I am unable to give 10 rating.

Incentivized

Some things in Spectrum are NOT that intuitive, but I think knowledge of the software just comes with time. There are still some things I need assistance with in Spectrum but I'm very comfortable with my day to day items now that I've been using it for years. However, if there is something I don't do often or haven't done before, I don't find the software to be that intuitive, I actually find the logic on some things to be a little weird but it's fine once I know how to do it.

Incentivized

Very little down time. They host our system.

Incentivized

For the most part the product is very reliable. Since we are hosted we sometimes have connectivity issues but I would say that is more our ISP than Spectrum.

Incentivized

Excellent. I am the first Lighthouse customer and I see first hand that their team cares, they care about not just the features but about their customers and their success. They truly want their customers to succeed

Incentivized

The support has recently changed. Last year, you could call in and get an immediate response. Now that doesn't seem possible unless you have an urgent situation with access to the software, payroll or payables. I have found that using chat or e-mail works nicely for the most part, but sometimes I feel it would be easier if someone from support would jump on our site and take a first-hand look rather than going back and forth

Incentivized

Our trainer was excellent and navigated the time zone differences expertly. She gave us test assignments to complete and was available for questions at any time.

Incentivized

It is important to have a strong implementation partner. It made the transition from our old system to the new system easier.

Incentivized

Intuit Enterprise Suite reports are so much better. There are many to choose from and users can build reports specific to their needs. Reconciling bank accounts is so much easier. The capability Intuit Enterprise Suite has to make the process simple means there is less time spent with recons being out of balance.

Incentivized

Spectrum, when compared to Simply accounting, is better. It has more options, and it is easy to navigate. Spectrum meets our needs better. Spectrum, when compared to Sage 300 Construction and Real Estate, is better. Spectrum has better connectivity between its project management system compared to Sage 300 Construction and Real Estate. Spectrum, when compared to CMIC, I believe they are equal. CMiC has a better project management system, but Spectrum has an easier accounting system to navigate.

Incentivized

You can grant user specific access which is nice. Project managers do not need all the same modules as Accounting. But Accounting does need access to PM modules as well

• QuickBooks supplies a platform for basic accounting
• It allows us to operate our business from a banking and taxes perspective.
• It could do much more from a business management perspective.

Incentivized

• Viewpoint Spectrum has allowed us the opportunity to be proactive in analyzing the costs for a project in time to make a difference in the outcome of the project. It has allowed us defense in supporting our communications with the project owners.
• Viewpoint Spectrum has allowed us to become more productive with its accounting software and the cohesion between the modules. It has definitely streamlined the processing necessary to account for the business.

Incentivized