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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    InterSystems TrakCare

    Score1 out of 10
    N/AIntersystems offers TrakCare, an EMR system with additional modules to cover a wide range of functions of use in clinic administration.N/A

    Practice Fusion

    Score2.4 out of 10
    N/AN/A

    $149

    per month per provider with a required annual commitment

    Pricing
    InterSystems TrakCarePractice Fusion
    Editions & Modules
    No answers on this topic
    3 signing staff licenses & unlimited non-signing staff licenses
    $149
    per month per provider with a required annual commitment
    Offerings
    Pricing Offerings
    InterSystems TrakCarePractice Fusion
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    InterSystems TrakCarePractice Fusion
    Billing and Claims Management
    Comparison of Billing and Claims Management features of InterSystems TrakCare and Practice Fusion
    Feature
    InterSystems TrakCare
    6.4
    1 Ratings
    16% below category average
    Practice Fusion
    8.2
    4 Ratings
    8% above category average
    Real-time eligibility verification10.01 Ratings10.01 Ratings
    Claims management10.01 Ratings10.01 Ratings
    Coding10.01 Ratings10.03 Ratings
    Patient billing1.01 Ratings10.01 Ratings
    Financial Reporting1.01 Ratings1.02 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of InterSystems TrakCare and Practice Fusion
    Feature
    InterSystems TrakCare
    3.1
    1 Ratings
    80% below category average
    Practice Fusion
    6.4
    7 Ratings
    13% below category average
    Charting / document management10.01 Ratings7.07 Ratings
    Templates4.01 Ratings6.06 Ratings
    Patient portal5.01 Ratings7.14 Ratings
    Mobile/tablet support1.01 Ratings9.94 Ratings
    Fax integration2.01 Ratings10.04 Ratings
    Integration with other EMR and PM systems1.01 Ratings7.73 Ratings
    Speech recognition1.01 Ratings9.01 Ratings
    Customization1.01 Ratings1.06 Ratings
    E-prescribing3.01 Ratings5.06 Ratings
    Workflow automation00 Ratings1.04 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of InterSystems TrakCare and Practice Fusion
    Feature
    InterSystems TrakCare
    5.5
    1 Ratings
    41% below category average
    Practice Fusion
    7.2
    7 Ratings
    14% below category average
    HIPAA compliance8.01 Ratings5.07 Ratings
    Role-based permission levels6.01 Ratings4.06 Ratings
    Data backups and redundancy7.01 Ratings9.84 Ratings
    Local mode / networking failsafe1.01 Ratings9.93 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of InterSystems TrakCare and Practice Fusion
    Feature
    InterSystems TrakCare
    1.0
    1 Ratings
    153% below category average
    Practice Fusion
    2.7
    7 Ratings
    95% below category average
    Multi-office / multi-physician capabilities1.01 Ratings1.05 Ratings
    Task tracking00 Ratings6.04 Ratings
    Specialty-specific workflows00 Ratings1.05 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of InterSystems TrakCare and Practice Fusion
    Feature
    InterSystems TrakCare
    -
    Ratings
    Practice Fusion
    5.2
    7 Ratings
    41% below category average
    Rule-based scheduling00 Ratings5.05 Ratings
    Automated appointment reminders00 Ratings8.06 Ratings
    Automated patient check-in00 Ratings5.05 Ratings
    Multi-location support00 Ratings7.23 Ratings
    Calendar interface00 Ratings1.07 Ratings
    Best Alternatives
    InterSystems TrakCarePractice Fusion
    Small Businesses
    RXNT
    Score8 out of 10
    RXNT
    Score8 out of 10
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    CareLogic EHR
    Score10 out of 10
    Enterprises
    Epic
    Score9.5 out of 10
    Epic
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    InterSystems TrakCarePractice Fusion
    Likelihood to Recommend
    1.0
    (1 ratings)
    1.0
    (8 ratings)
    Usability
    -
    (0 ratings)
    3.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    1.0
    (1 ratings)
    Support Rating
    7.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    InterSystems TrakCarePractice Fusion
    Likelihood to Recommend
    InterSystems
    Well suited if you have no developers and need something up quickly to let users get into patient data. But if you want to go beyond the layout, organization, or access of the application, it’s an uphill battle and doesn’t scale at all. If you want to be able to evolve the product, it’s not easy whatsoever
    Incentivized
    Read full review
    Practice Fusion
    The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.
    Incentivized
    Read full review
    Pros
    InterSystems
    • Quickly get a front end working into patient indexes.
    • Integrates with InterSystems products.
    • Works with IE well.
    Incentivized
    Read full review
    Practice Fusion
    • Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
    • Charting- Very detailed integration for charting.
    • Reporting- We really enjoy the reports we can pull from within the software.
    Incentivized
    Read full review
    Cons
    InterSystems
    • Extensibility of features.
    • Custom JavaScript/HTML/CSS support is almost nonexistent.
    • Source control has to rely on serialization of entire compiled package of TrakCare instead of individual edited files.
    • Transformations should handle everything instead of just non system default code.
    Incentivized
    Read full review
    Practice Fusion
    • Have Physician Assistant as a provider status.
    • Make the notes section of each patients account displays towards the top of page and not the bottom.
    Incentivized
    Read full review
    Usability
    InterSystems
    No answers on this topic
    Practice Fusion
    In my opinion and experience, they have a lack of customization so you have to constantly create hacks to make their system work for your practice.
    Read full review
    Support Rating
    InterSystems
    InterSystems has great support, however TrakCare is a different experience and their knowledge of that product is far more limited. This is shown through the lack of documentation of the product.
    Incentivized
    Read full review
    Practice Fusion
    We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on. When we have tried the live chat feature we have been satisfied with the timeliness and response.
    Incentivized
    Read full review
    Alternatives Considered
    InterSystems
    No answers on this topic
    Practice Fusion
    NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.
    Incentivized
    Read full review
    Return on Investment
    InterSystems
    • Quick results for a new company.
    • Costing exponentially more to maintain as we evolve the product.
    Incentivized
    Read full review
    Practice Fusion
    • PRO -- I know now what I need in an EMR/EHR
    • CONS -- They have overcharged me and it has cost me money
    • CONS-- They have disregarded my legal rights which makes me unsure of keeping confidential info in their systems and it will cost me money to switch
    • CONS--They have cost me money with the time I've wasted to follow up on my own tickets that they refuse to follow up with
    Read full review
    ScreenShots