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Intershop Commerce Suite vs. Optimizely Commerce Connect

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Intershop Commerce Suite

    Score7 out of 10
    N/AIntershop is an eCommerce solutionwith features such as internationalization, localization and omni-channel management.N/A

    Optimizely Commerce Connect

    Score6.1 out of 10
    N/AOptimizely Commerce Connect is a PaaS e-commerce backend solution coupled with Optimizely's PaaS CMS to help e-commerce organizations, of any type, create highly customized websites and buying experiences with a two-in-one content and commerce solution.N/A
    Pricing
    Intershop Commerce SuiteOptimizely Commerce Connect
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Intershop Commerce SuiteOptimizely Commerce Connect
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details
    More Pricing Information
    Community Pulse
    Intershop Commerce SuiteOptimizely Commerce Connect
    Considered Both Products
    Intershop Communications AG
    No answer on this topic
    Optimizely
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    71%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    71%
    Implementation went as expected
    5 Answers
    Features
    Intershop Commerce SuiteOptimizely Commerce Connect
    Online Storefront
    Comparison of Online Storefront features of Intershop Commerce Suite and Optimizely Commerce Connect
    Feature
    Intershop Commerce Suite
    -
    Ratings
    Optimizely Commerce Connect
    8.8
    27 Ratings
    12% above category average
    Product catalog & listings00 Ratings9.126 Ratings
    Product management00 Ratings9.126 Ratings
    Bulk product upload00 Ratings6.422 Ratings
    Branding00 Ratings9.124 Ratings
    Mobile storefront00 Ratings9.121 Ratings
    Product variations00 Ratings9.122 Ratings
    Website integration00 Ratings9.125 Ratings
    Visual customization00 Ratings9.124 Ratings
    CMS00 Ratings9.126 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Intershop Commerce Suite and Optimizely Commerce Connect
    Feature
    Intershop Commerce Suite
    -
    Ratings
    Optimizely Commerce Connect
    8.2
    20 Ratings
    7% above category average
    Abandoned cart recovery00 Ratings8.216 Ratings
    Checkout user experience00 Ratings8.220 Ratings
    Online Payment System
    Comparison of Online Payment System features of Intershop Commerce Suite and Optimizely Commerce Connect
    Feature
    Intershop Commerce Suite
    -
    Ratings
    Optimizely Commerce Connect
    8.2
    18 Ratings
    1% below category average
    eCommerce security00 Ratings8.218 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Intershop Commerce Suite and Optimizely Commerce Connect
    Feature
    Intershop Commerce Suite
    -
    Ratings
    Optimizely Commerce Connect
    8.8
    26 Ratings
    13% above category average
    Promotions & discounts00 Ratings8.222 Ratings
    Personalized recommendations00 Ratings9.122 Ratings
    SEO00 Ratings9.122 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Intershop Commerce Suite and Optimizely Commerce Connect
    Feature
    Intershop Commerce Suite
    -
    Ratings
    Optimizely Commerce Connect
    8.0
    26 Ratings
    0% below category average
    Multi-site management00 Ratings9.121 Ratings
    Order processing00 Ratings7.320 Ratings
    Inventory management00 Ratings7.316 Ratings
    Shipping00 Ratings7.317 Ratings
    Custom functionality00 Ratings9.124 Ratings
    User Ratings
    Intershop Commerce SuiteOptimizely Commerce Connect
    Likelihood to Recommend
    -
    (0 ratings)
    7.1
    (27 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    4.6
    (2 ratings)
    Usability
    -
    (0 ratings)
    7.7
    (8 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    2.7
    (1 ratings)
    User Testimonials
    Intershop Commerce SuiteOptimizely Commerce Connect
    Likelihood to Recommend
    Intershop Communications AG
    No answers on this topic
    Optimizely
    No answers on this topic
    Pros
    Intershop Communications AG
    No answers on this topic
    Optimizely
    • Episerver has a robust discount engine. This engine, combined with "visitor groups" allow our marketing department to categorize customers and offer a variety of discounts to targeted customers at specific times.
    • Episerver has a full-featured, storefront experience that can handle everything you might want for an e-commerce website.
    • Episerver offers A/B testing that can be helpful for trying out new content ideas and tracking the results.
    Incentivized
    Read full review
    Cons
    Intershop Communications AG
    No answers on this topic
    Optimizely
    No answers on this topic
    Likelihood to Renew
    Intershop Communications AG
    No answers on this topic
    Optimizely
    Really want to be able to spend more time and resources on rolling out new things with Episerver but at the moment we seem to be fixing alot of issues and pain points with the way our system was setup.
    Incentivized
    Read full review
    Usability
    Intershop Communications AG
    No answers on this topic
    Optimizely
    No answers on this topic
    Support Rating
    Intershop Communications AG
    No answers on this topic
    Optimizely
    We had an incredible team at Episerver Supporting us with the go live, reviewing our integration, and pushing our integration partner to deliver a quality product
    Incentivized
    Read full review
    Implementation Rating
    Intershop Communications AG
    No answers on this topic
    Optimizely
    Fully understand what is OOTB feature of the platform before proceeding to develop. Then implement a customization of key features once you can prove they are working as OOTB to make them more user friendly and productive for the business. Eg pre order and e gift card
    Incentivized
    Read full review
    Alternatives Considered
    Intershop Communications AG
    No answers on this topic
    Optimizely
    No answers on this topic
    Return on Investment
    Intershop Communications AG
    No answers on this topic
    Optimizely
    No answers on this topic
    ScreenShots

    Intershop Commerce Suite Screenshots

    Product screenshot

    Optimizely Commerce Connect Screenshots

    Screenshot of the customizable checkout workflow, used to tailor the customer checkout experience.Screenshot of where catalogs, custom attributes, UOM, catalog restrictions, and multiple sites are managed at once.Screenshot of an example of a personalized promotion based on user web activity, used to drive conversion and increase average order value.Screenshot of customized recommendations reportingScreenshot of Optimizely Commerce Connect's personalization