Intermedia AnyMeeting Pro vs. MUGA

AnyMeeting Pro is an easy-to-use tool and it is very resourceful as it comes with most features you would need for video conferencing and basic interactions. AnyMeeting conferencing eases most video conferencing issues. Most users can perform a video conferencing session at any time for strategy meetings or large groups. One of the features we enjoyed was seeing so many coworker's faces during the pandemic. It kept us connected with everyone.

Incentivized

It is great for international use. It has good features, and the security is above and beyond. The service level if I/we have a problem could be better as their customer service is not quick to respond, but other than the occasional glitch, it is the best platform we have experienced and much better than MS Teams. Ease of use - easy set up for new employees inside the co and out.

Incentivized

• AnyMeeting does not require you to set up a different link for every scheduled call.
• AnyMeeting works on any platform.
• AnyMeeting does not require you to start the web agent in order to simply have a conference call.

Incentivized

• Reliability
• Good connection
• Security
• Ease of use - easy set up for new employees inside the co and out

Incentivized

• It's great that webinar attendees can choose to attend online or dial in by phone, but it is not helpful at all that Anymeeting announces the number of people dialing in by phone. If there are 25 people attending a webinar online while 1 person calls in on the phone, that person will hear an automatic announcement that currently there are no other attendees online.
• It is great that the default webinar setting is for it to be recorded, but I wish there was no lag between the act of going live and the recording starting.

Incentivized

• Connectivity at times there are speed + connection issues
• Price - at times our invoice is different than expected and it is tough to reconcile
• Service - difficult to get someone on the phone for customer service needs

Incentivized

I give it a nine due to no fault really of the software. It mostly has to deal with buffering and bandwidth issues that could cause the program to not perform as promised. However, this is an area where most also fail. Our current software is horrible in comparison. Not being a decision-maker keeps us from enjoying AnyMeeting Pro on a more common basis. I would rather use this than Teams.

Incentivized

Easy to use and very few complaints. But the usability on the front end was not easy as we had difficult setting up the contract and thus the first call. Timing was urgent and it took too long to get a rep to call us back and that put us in a bind and we had to use another web product

Incentivized

Never had to deal with customer support myself. I was told by our tech team that they were pretty responsive and again most issues could not be resolved due to the bandwidth of those attending meetings. The higher the bandwidth the more amazing the performance and the overall meeting flow and results.

Incentivized

We have tried to reach out a few times and the cust service dept was inept. Slow to get to and when we did get through they were not bright folks. Thankfully we haven't had to call them often. But it is a security and long term concern that as we expand our need, will they be there for us? That is a remaining question. A

Incentivized

We selected AnyMeeting due to its ease of use for presenters and also the ability to share presentations without screen-sharing

Incentivized

No comparison. MUGA was the best solution and the best technology. It was an easy decision. The biggest challenge was getting a contract and securing ourselves as a customer to get the very first video set up and to get a call back on a few insurance/cyber security questions answered before we had our first official call.

Incentivized

• It has made it very easy to hold strategy calls with clients who want a recorded call to reference in the future.

Incentivized

• Great return. It has come in handy for our customers to use it also
• Great for new employees
• Good for last minute set-up calls with customers

Incentivized