Intermapper vs. PRTG Network Monitor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Intermapper
Score 8.4 out of 10
N/A
Intermapper is a network monitoring and mapping software for hybrid environments. Intermapper provides real-time performance alerts and bandwidth monitoring with cross-platform functionality.N/A
PRTG
Score 8.9 out of 10
N/A
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
$2,149
per year
Pricing
IntermapperPRTG Network Monitor
Editions & Modules
No answers on this topic
PRTG 500
$2,149
per year
Hosted 500
$2,149
per year
PRTG 1,000
$3,899
per year
Hosted 1000
$3,899
per year
PRTG 2,500
$8,099
per year
Hosted 2500
$8,099
per year
PRTG 5,000
$14,199
per year
Hosted 5000
$14,199
per year
PRTG 10000
$17,899
per year
PRTG Enterprise
Custom Pricing
subscription license
Offerings
Pricing Offerings
IntermapperPRTG
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsIntermapper pricing is based on number of devices monitored. Intermapper is free for 5 devices or less. Subscription pricing starts at $303 for 25 devices. Device-based pricing starts at $765 for 25 devices.
More Pricing Information
Community Pulse
IntermapperPRTG Network Monitor
Features
IntermapperPRTG Network Monitor
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
Intermapper
7.2
Ratings
13% below category average
PRTG Network Monitor
8.3
Ratings
1% above category average
Automated network device discovery7.00 Ratings8.30 Ratings
Network monitoring8.00 Ratings9.70 Ratings
Baseline threshold calculation7.00 Ratings8.10 Ratings
Alerts7.00 Ratings9.20 Ratings
Network capacity planning7.00 Ratings7.40 Ratings
Packet capture analysis7.00 Ratings7.10 Ratings
Network mapping8.00 Ratings8.00 Ratings
Wireless infrastructure monitoring7.00 Ratings8.20 Ratings
Hardware health monitoring7.00 Ratings9.10 Ratings
Customizable reports00 Ratings7.90 Ratings
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IntermapperPRTG Network Monitor
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Score 9.3 out of 10
Enterprises
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Score 9.3 out of 10
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User Ratings
IntermapperPRTG Network Monitor
Likelihood to Recommend
8.0
(0 ratings)
9.2
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
9.3
(0 ratings)
Support Rating
9.0
(0 ratings)
8.0
(0 ratings)
Implementation Rating
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
IntermapperPRTG Network Monitor
Likelihood to Recommend
If you've never mapped your network out before, download a demo of Intermapper and let it run. Your jaw will drop as your network grows before your eyes. If you have your network already mapped, you still would like InterMapper because it will find stuff you did not even know you have. If I were a network consultant, the first thing I would do when I hit a client's site is to start a scan with Intermapper. You will very quickly learn what the topography is.
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It is well suited for an environment that deploys networking equipment and is needing monitoring 24/7. It works well to deliver real time data and alerts that are suited for taking action and notifying groups of members. It is less appropriate for use cases that involve only a few devices that don’t have dedicated teams looking for problems or uptime.
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Pros
  • Provides SNMP and WMI probe data.
  • Alerts us in advance of issues.
  • Allows us to customize notifications for different groups of individuals in the district.
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  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
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Cons
  • I don't have many complaints with Intermapper. It's a pretty simple tool for what we use it for, and it has worked well for us.
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  • Licensing on a per entity basis can be cumbersome for devices which have a ton of monitoring points like network switches\routers. Each sensor may count against a license, which could be a lot of you were monitoring every TX\RX of an SFP for example
  • A better method to easily template\copy monitors across devices
  • The navigation in the web GUI could be a little more straightforward in terms of the hierarchy
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Likelihood to Renew
No answers on this topic
I would renew it because the platform has brought us many technical and economic benefits that make the cost-benefit ratio very good. Additionally, to do so does not require large investments in training, licensing or infrastructure, and at the administration level, extensive knowledge is not required to be able to bear it.
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Usability
No answers on this topic
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
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Support Rating
The product works well and is very easy to maintain. As such, we haven't had many occasions to use support. When we have called them they were easy to contact and responsive to our questions. We have had the product for years and it may have been a year or better since the last time we contacted them.
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I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
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Implementation Rating
No answers on this topic
It's very important that de project's teams have different member of the TI. We have learned too late the importa of Security Analyst at the design architecture moment. We have to rebuild part of the implementation for made this big mistake.
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Alternatives Considered
We have been using Intermapper for years and have been satisfied with it to the point that we haven't looked at competitors. The maintenance cost is very low and the product does exactly what we expect and need it to do. The product has gone through a couple owner transitions and still is a effective and when we first procured it.
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When I evaluated Centreon back in 2014, it felt overly complex compared to PRTG Network Monitor. Centreon's configuration required deeper technical expertise, involving manual setup and extensive scripting. The interface seemed less intuitive and demanded more time to manage and maintain. In contrast, PRTG Network Monitor offered simpler sensor-based monitoring and a more user-friendly interface, which ultimately influenced my choice.
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Return on Investment
  • Allowed us to find issues we had no idea were happening with our network hardware in closets.
  • Able to pull network hardware inventory easily.
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  • PRTG has definitely had a positive impact on the business as monitoring can all be done from a central location and is easily accessible by all the relevant stakeholders.
  • It can easily give us stats on up time etc which is used for statistics and SLA monitoring etc - this provides customers with detailed information which we wouldn't' otherwise be able to provide.
  • For the price, I think it is the best product available on the market
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ScreenShots

Intermapper Screenshots

Screenshot of Intermapper maps are flexible to configure exactly to your liking.Screenshot of See your devices on a Google map. Access on any device with our web-based version.Screenshot of Device statuses give you real-time information about how your equipment is performing