Intermapper vs. Progress WhatsUp Gold

If you've never mapped your network out before, download a demo of Intermapper and let it run. Your jaw will drop as your network grows before your eyes. If you have your network already mapped, you still would like InterMapper because it will find stuff you did not even know you have. If I were a network consultant, the first thing I would do when I hit a client's site is to start a scan with Intermapper. You will very quickly learn what the topography is.

Incentivized

[Progress WhatsUp Gold (formerly Ipswitch WhatsUp Gold)] is good for what it is. An inexpensive but accurate monitor for alerting on systems and services. However, it is time consuming to configure, The GUI leaves a lot to be desired and the formatting for txt alerts stinks (I just use it now as an alert to check my email to view the actual alert.)

Incentivized

• Provides SNMP and WMI probe data.
• Alerts us in advance of issues.
• Allows us to customize notifications for different groups of individuals in the district.

Incentivized

• Easy to install and manage.
• While it does require a whole server with IIS and a SQL db it is low impact on resources but still quick to respond.
• Great for quick notifications about a server going above a configured resource threshold. We don't have to look at every server's resource utilization individually anymore.
• Quick and easy to setup a service up or down notification.

Incentivized

• I don't have many complaints with Intermapper. It's a pretty simple tool for what we use it for, and it has worked well for us.

Incentivized

• While it is easy to get up and running, I know I could utilize the software better if I had some formal training on it. There are a wealth of features available, but I don't have time to learn them all in depth.
• The training classes offered are very expensive. I'd love it if IPSwitch offered some kind of reasonably priced training options.

Incentivized

The product works well and is very easy to maintain. As such, we haven't had many occasions to use support. When we have called them they were easy to contact and responsive to our questions. We have had the product for years and it may have been a year or better since the last time we contacted them.

Incentivized

Not too much to support as it doesn't do that much.

Incentivized

We have been using Intermapper for years and have been satisfied with it to the point that we haven't looked at competitors. The maintenance cost is very low and the product does exactly what we expect and need it to do. The product has gone through a couple owner transitions and still is a effective and when we first procured it.

Incentivized

WhatsUp Gold gives you a much better in-depth analysis and understanding of both your network and endpoint devices but the emphasis should be laid more on report generation. WhatsUp Gold has the ability to generate a report (e.g device uptime, bandwidth utilization, device health etc) and track events that took place even as low as 5 minutes ago.

Incentivized

• Allowed us to find issues we had no idea were happening with our network hardware in closets.
• Able to pull network hardware inventory easily.

Incentivized

• As I mentioned earlier, the monitoring of the external environment and uptime is a necessity. An hour down is a 1% loss of revenue per day which may not sound like much but in a million dollar company, that 1% is a huge chunk.
• The backup configuration has been very handy in turn around time for failed equipment. I did have a homegrown way of backing up configurations but had to check daily and verify every backup. This becomes very time consuming and a waste of company time.
• Only negative is the mapping. In the Cisco world CDP is a great way to map connections and they don't seem to do it that way.

Incentivized