Intermapper vs. NinjaOne

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Intermapper
Score 8.4 out of 10
N/A
Intermapper is a network monitoring and mapping software for hybrid environments. Intermapper provides real-time performance alerts and bandwidth monitoring with cross-platform functionality.N/A
NinjaOne
Score 9.0 out of 10
N/A
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
Pricing
IntermapperNinjaOne
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IntermapperNinjaOne
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsIntermapper pricing is based on number of devices monitored. Intermapper is free for 5 devices or less. Subscription pricing starts at $303 for 25 devices. Device-based pricing starts at $765 for 25 devices.NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
IntermapperNinjaOne
Features
IntermapperNinjaOne
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
Intermapper
7.2
Ratings
13% below category average
NinjaOne
-
Ratings
Automated network device discovery7.00 Ratings00 Ratings
Network monitoring8.00 Ratings00 Ratings
Baseline threshold calculation7.00 Ratings00 Ratings
Alerts7.00 Ratings00 Ratings
Network capacity planning7.00 Ratings00 Ratings
Packet capture analysis7.00 Ratings00 Ratings
Network mapping8.00 Ratings00 Ratings
Wireless infrastructure monitoring7.00 Ratings00 Ratings
Hardware health monitoring7.00 Ratings00 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Intermapper
-
Ratings
NinjaOne
8.9
Ratings
18% above category average
Remote monitoring00 Ratings8.80 Ratings
Network device monitoring00 Ratings7.50 Ratings
Activity Monitoring00 Ratings8.40 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Intermapper
-
Ratings
NinjaOne
8.6
Ratings
14% above category average
Patch Management00 Ratings8.90 Ratings
Policy-based automation00 Ratings8.80 Ratings
Best Alternatives
IntermapperNinjaOne
Small Businesses
NinjaOne
NinjaOne
Score 9.0 out of 10
Action1
Action1
Score 9.5 out of 10
Medium-sized Companies
SolarWinds NetFlow Traffic Analyzer (NTA)
SolarWinds NetFlow Traffic Analyzer (NTA)
Score 9.0 out of 10
Action1
Action1
Score 9.5 out of 10
Enterprises
SolarWinds NetFlow Traffic Analyzer (NTA)
SolarWinds NetFlow Traffic Analyzer (NTA)
Score 9.0 out of 10
TeamViewer
TeamViewer
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IntermapperNinjaOne
Likelihood to Recommend
8.0
(0 ratings)
9.4
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(0 ratings)
Usability
-
(0 ratings)
8.0
(0 ratings)
Support Rating
9.0
(0 ratings)
9.1
(0 ratings)
User Testimonials
IntermapperNinjaOne
Likelihood to Recommend
If you've never mapped your network out before, download a demo of Intermapper and let it run. Your jaw will drop as your network grows before your eyes. If you have your network already mapped, you still would like InterMapper because it will find stuff you did not even know you have. If I were a network consultant, the first thing I would do when I hit a client's site is to start a scan with Intermapper. You will very quickly learn what the topography is.
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Whether you are an MSP who needs an all-in-one solution for device management, or you are in-house IT who needs a single pane of glass to manage your devices, NinjaOne fits the bill as a top tier solution. The amount of flexibility in scaling to your organization's size is impressive as the platform can be as simple as just using it for remote access, all the way up to deploying comprehensive automation packages in the form of a compound condition that bases its actions on the results of other conditions or scripts.
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Pros
  • Provides SNMP and WMI probe data.
  • Alerts us in advance of issues.
  • Allows us to customize notifications for different groups of individuals in the district.
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  • With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations.
  • Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly.
  • Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done.
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Cons
  • I don't have many complaints with Intermapper. It's a pretty simple tool for what we use it for, and it has worked well for us.
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  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Likelihood to Renew
No answers on this topic
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
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Usability
No answers on this topic
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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Reliability and Availability
No answers on this topic
Availability is very good
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Performance
No answers on this topic
The software loads quickly for the most part
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Support Rating
The product works well and is very easy to maintain. As such, we haven't had many occasions to use support. When we have called them they were easy to contact and responsive to our questions. We have had the product for years and it may have been a year or better since the last time we contacted them.
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Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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In-Person Training
No answers on this topic
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
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Online Training
No answers on this topic
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
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Implementation Rating
No answers on this topic
Use of Organizations and locations
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Alternatives Considered
We have been using Intermapper for years and have been satisfied with it to the point that we haven't looked at competitors. The maintenance cost is very low and the product does exactly what we expect and need it to do. The product has gone through a couple owner transitions and still is a effective and when we first procured it.
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We used Auto Task and Datto. We felt that NinjaOne was a more user friendly platform. There was a large training curve for new employees to learn to use Auto Task. We have noticed a shortened training curve for NinjaOne. We really like the layout and the Ninja Academy.
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Scalability
No answers on this topic
Overall the software is very reliable
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Return on Investment
  • Allowed us to find issues we had no idea were happening with our network hardware in closets.
  • Able to pull network hardware inventory easily.
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  • NinjaOne is a monthly payment with no commitment, this is much better suited to an MSP than other competitors that try to wrap you up into a 3-5-year contract. As an MSP, we could lose a client at any moment and it sucks to be stuck in a contract where we can't lower our agent counts.
  • NinjaOne helps my techs be more efficient and productive. Saving time and money.
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ScreenShots

Intermapper Screenshots

Screenshot of Intermapper maps are flexible to configure exactly to your liking.Screenshot of See your devices on a Google map. Access on any device with our web-based version.Screenshot of Device statuses give you real-time information about how your equipment is performing

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring