Intergy EHR vs. NueMD

It worked quite well in the dermatology/plastic surgery clinic. In fact, until I moved into the administrative/finance department of this neurosurgery clinic, I had no complaints whatsoever about Intergy. The process for end users is very intuitive and free-flowing. On the management side of things, however, it's difficult to track or prove audit trails.

Incentivized

We only use NueMD for scheduling and following up with patient, and entering their information... so I will just focus on that. The software does its job, has all the required fields you want for scheduling a patient and to keep their info at an easy access. I do think they need improvement in the Reports feature and the "Back" tool. Some of the reports are really good, some won't ever load and would make the program freeze and crash and some are not even possible to run cause you don't have the option for some filters.

Incentivized

• Health Reminders- for different patient needs or preventive care/screenings. For example patients who have a diagnosis of Diabetes- their health reminders will show if they need an A1c, foot exam, eye exam, etc. and when it was last performed
• Orders Tracking- This helps nursing staff make notes on referrals or orders and they are able to look at the order tracking section for all patients and filter it by provider, order type, status, etc. to know what needs to be followed up on or what has been completed and so forth...
• Tasks- This is a nice feature that has many different options for use. It can be used internally to send a quick message to another user, a phone message, billing message, and any task gives you the option to make it "patient related" if necessary. It can be used by the providers when they make an order they can then send it to the nurse to complete. Lots of different ways for Tasks to be used

• Love how it keeps track of the patients
• Self efficient
• System really never crashed

Incentivized

• Missing cloud-based services for data storage.
• It is Windows based. It needs to be updated to offer an Apple and iPad function with speech to text and Apple Pencil type functions.
• Updates for meds and pharmacies should be made monthly not quarterly.

Incentivized

• The initial transition was challenging as it would have been with any software.
• Some of the trainers seemed to lack experience with details of the program.
• They were not familiar with some of the insurances in our local area and did not set them up correctly causing delays in payment.

Incentivized

Very user friendly and efficient

Incentivized

Usually they are very helpful. I would prefer they do some of the actual changes I am requesting instead of having me do the work. I feel that they could walk you through it, instead of letting you figure out the desired results on your own.

Track all hours and don't sign off on anything if you are not 100% happy.

Incentivized

I am not the office manager so I cannot tell why she chose to use Intergy EHR. I personally like Intergy EHR because it allows me to use it with Intergy EMR and track patients very fast and it saves the office a lot of time. If something goes wrong, someone can just call customer service and they are glad to help.

Incentivized

AdvancedMD has really good customer service. Something NueMD needs to improve a lot. NueMD's pricing is GREAT, and we got a lot more features for a fraction of AdvancedMD. Software wise we only used AdvancedMD's Practice Management, and there is not a huge difference between both software

Incentivized

• Intergy has had a positive ROI. The financial tracking and tools have been easy to use and helped recover additional monies for practices.
• Claim Tracker allows practices to have a real time view of all unpaid claims.
• The E&M calculator helps providers choose the appropriate code for billing compliance.

• It makes it easier to train people on how to use due to it being simple
• Helps keep track of past present and future visits
• Complete customizable schedule for different providers

Incentivized