Intellum vs. Wisetail LMS

Intellum leads the field in reporting; something I didn't even know I really needed/wanted until we purchased this LMS. While I realize that most Learning Management Systems are designed to support online, auto-assigned content for people to complete on a device, 80% (sometimes more) of our training is delivered in person (we are a quarry company, and our learners do much better with Instructor Led Training). Sometimes it is difficult to find a workaround in Intellum that allows us the flexibility and consistency we require for managing our in-person learning needs.

Incentivized

Even their newest 5.0 upgrade only puts their technology capabilities at the back of the pack compared to other major LMS' in the marketplace. That said, their customer service team is very good, and they have a good company culture. If you are a very small company that wants a decent LMS, this is a good product to look at.

Incentivized

• Intellum is a highly easy-to-use and user-friendly tool that has great functionality for all of our current cases.
• I have been using Intellum as a centralized form of learning management for all the employees.
• Intellum has been offering excellent customer service and all the questions are answered on a timely basis.

Incentivized

• Customer service.
• User community.

Incentivized

• Hard to keep up with all of the new features and updates that are shared weekly.
• Do not have a current solution for the ability to build live simulation experiences.
• Reports generated can sometimes be slowed down if there are a lot of requests in the Exceed que for completion.

Incentivized

• Keeping promises -- they consistently miss deadlines.
• Staying current with other LMS platforms in the industry.

Incentivized

Most of our needs are met with this platform currently and the customer service has been excellent.

Incentivized

The system has changed since I started using it and it has become more intuitive. As a user and admin, I find that it is fairly easy to navigate.

Incentivized

The customer support team is always very helpful and responsive, as is our CSM who goes above and beyond to help us with issues and questions that we have

Incentivized

Excellent staff and customer service.

Incentivized

Very satisfied with the support we received from our CSM and team

Incentivized

Intellum is in a class of its own. With the good referrals, I got from colleagues in my industry, I was aware that certain processes would be made easier by this software, and we were right. I have seen the positives that have come from this software. It easily takes the cake over its competitors!

Incentivized

Last. Dead last. We selected Wisetail years ago when it was cutting edge. It's had very little development since then, and has sadly fallen to the back of the pack. It's unfortunate, since they have such a great staff. Promises to fix this have repeatedly been made and broken. There is a large client exodus from this platform taking place.

Incentivized

• Our Onboarding Team LOVES showing new clients Intellum. It has allowed for the initial setup and day-to-day use training of our software to be handled by the LMS and the team members can really focus on the tough questions and best practices.
• We have seen over 110% year-over-year growth of users on our learning center platform.

Incentivized

• We've been able to eliminate costly live events in lieu of live webcasts. The recordings of those are hosted on our Wisetail platform.
• The 4.0 platform has a significant administrative burden that is only partially fixed in 5.0.

Incentivized