Intellum vs. ProProfs LMS Software

Intellum leads the field in reporting; something I didn't even know I really needed/wanted until we purchased this LMS. While I realize that most Learning Management Systems are designed to support online, auto-assigned content for people to complete on a device, 80% (sometimes more) of our training is delivered in person (we are a quarry company, and our learners do much better with Instructor Led Training). Sometimes it is difficult to find a workaround in Intellum that allows us the flexibility and consistency we require for managing our in-person learning needs.

Incentivized

It is one amazing tool that you’d love to recommend to anyone. It makes online training easily manageable and secure, which is extremely important for academic counselors like us. In the middle of our busy schedules, if we get a tool that allows us to train people easily, confidently, and in a timely manner, nothing can be more exciting than this.

• Intellum is a highly easy-to-use and user-friendly tool that has great functionality for all of our current cases.
• I have been using Intellum as a centralized form of learning management for all the employees.
• Intellum has been offering excellent customer service and all the questions are answered on a timely basis.

Incentivized

• Our larger projects are easy to manage now.
• Easy video uploading helps us to entice the learners.
• I love the fact that I can access the development and performance tracking within the same platform.

• Hard to keep up with all of the new features and updates that are shared weekly.
• Do not have a current solution for the ability to build live simulation experiences.
• Reports generated can sometimes be slowed down if there are a lot of requests in the Exceed que for completion.

Incentivized

• ProProfs is very bland-looking, rather Web 1.0. They have a very limited-number of templates, and they are not customizable. If the company is making any money, I think they should try to make it as aesthetically pleasing as possible.
• ProProfs quizzes are not responsive to devices. A quiz looks exactly the same on an iPhone as it does on a computer screen. Students live in a world where everything they access online is customized to the device they use, but a ProProfs quiz will have small type on an iPhone, and won't allow a zoom by pinching.
• Uploading images, audio, and video when making a quiz is a time-consuming task. Takes a lot of clicks. And there's no way to see your own library of uploaded stuff, so when you want to use a previously-uploaded image, you can't just find it in your account and attach it, you have to upload the same image every time. It's tedious.
• Other LMSs I've used in the past year, like BookWidgets and iSpring Quiz Maker have a good deal more variety of question types than ProProfs. For example, you can't touch, drag and drop an answer on a blank from a word bank with a ProProfs quiz. Matching-type questions in ProProfs are limited to drop-down menu choices or radio buttons. There's no HTML5 magic at work.
• ProProfs support is not bad (response within a day), but they can't explain frequent glitches that occur. Example: Nearly every time a class takes a quiz, there's ONE student who presses "submit" and their answers don't get submitted; instead, the loading circle just keeps rotating and the student panics, and then the student has to press refresh on their web browser, and --sometimes, but not always-- all their responses are erased and they have to take the quiz again. And there's nothing that a teacher can do. It's dreadful. Tell ProProfs about it, and they dodge the bullet because I wasn't able to give them enough info they required (e.g. what kind of phone?, what kind of OS?, what version?, was the device facing North?, etc).
• ProProfs UI has not changed significantly in the 4 years I've been using them. I get the feeling that they're not trying hard enough.

Incentivized

Most of our needs are met with this platform currently and the customer service has been excellent.

Incentivized

The system has changed since I started using it and it has become more intuitive. As a user and admin, I find that it is fairly easy to navigate.

Incentivized

The customer support team is always very helpful and responsive, as is our CSM who goes above and beyond to help us with issues and questions that we have

Incentivized

There are many tools out there but what is unique about ProProfs is it involves minimal learning curve. That’s one of the things we look for when adopting an application. This is significant considering the fact the tool comes with a large set of features and mastering them could have taken a huge amount of time. Fortunately, it is not so with ProProfs.

Very satisfied with the support we received from our CSM and team

Incentivized

Intellum is in a class of its own. With the good referrals, I got from colleagues in my industry, I was aware that certain processes would be made easier by this software, and we were right. I have seen the positives that have come from this software. It easily takes the cake over its competitors!

Incentivized

ProProfs is a good choice for teachers who want something that's a step-up from Moodle, but it doesn't dazzle the student like HTML5-based quizzes do. It's a reasonably-priced, overall reliable LMS.

Incentivized

• Our Onboarding Team LOVES showing new clients Intellum. It has allowed for the initial setup and day-to-day use training of our software to be handled by the LMS and the team members can really focus on the tough questions and best practices.
• We have seen over 110% year-over-year growth of users on our learning center platform.

Incentivized

• The training being measurable, we can easily identify knowledge gaps and bridge them then and there.
• We can reuse the same training materials for similar programs in the future with slight modifications.