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Firelight by Insurance Technologies vs. MACAW CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Firelight
Score 10.0 out of 10
N/A
FireLight is a multi-carrier sales platform from Insurance Technologies, that delivers a suite of interconnected sales components that transforms the way insurance, retirement and investment products are marketed, sold and supported. It provides a configurable solution to implement and manage while offering a consistent user experience from account opening to quoting and illustration through e-application and e-delivery to post-sale services.N/A
MACAW CRM
Score 8.0 out of 10
N/A
MACAW CRM system has been designed exclusively for the insurance sector. Prospects lead to opportunities, which leads to quotes, which leads to payment to the policies. In insurer requires, the underwriting and rating engines can be added. Salesforce can be deployed, managed and paid for. The policy servicing and claims tracking has been integrated in the system. The "digital" elements are integrated as various portals and mobile apps. The software has in…N/A
Pricing
Firelight by Insurance TechnologiesMACAW CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FirelightMACAW CRM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Firelight by Insurance TechnologiesMACAW CRM
User Ratings
Firelight by Insurance TechnologiesMACAW CRM
Likelihood to Recommend
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
Firelight by Insurance TechnologiesMACAW CRM
Likelihood to Recommend
No answers on this topic
MACAW integrates well with Salesforce. As they say, they manage leads, opportunities, quotes and policies well. The underwriting and rating engines can be integrated if it's required. MACAW is a great solution for combining multiple systems into one and lowering overhead. It is not a great fit for non-technical departments.
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Anonymous
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Pros
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  • Blending of CRM within an insurance flow
  • Great Lead Management, Quotation and Underwriting
  • High level support for marketing campaigns and setting up successful content strategies
  • Great support for legacy back-office system
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Anonymous
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Cons
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  • Not very user friendly
  • Configuration with older back-office system is a bit of a hassle
  • Searches and uploads sometimes take a long time
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Anonymous
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Alternatives Considered
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MACAW provides deep integration with insurance-relevant tools, like underwriting and rating engines, which are not supported in shallow CRMs like Hubspot.
Verified User
Anonymous
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Return on Investment
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  • Allowed work from home due to its web UI
  • Made using legacy back-office system easier, except for more complex cases
  • Not user friendly and a bit hard to onboard into
Verified User
Anonymous
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ScreenShots

MACAW CRM Screenshots

Screenshot of Single Customer Overview DashboardScreenshot of Opportunity DashboardScreenshot of Quotation DashboardScreenshot of Policy Overview Dashboard