TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Instabug

    Score8 out of 10
    N/AInstabug delivers Real-Time Contextual Insights throughout the entire mobile app lifecycle, empowering mobile teams to connect with customers, accelerate their workflow, and release with confidence. With bug and feedback reporting, crash reporting, in-app surveys, and infrastructure that supports over two billion devices world-wide, Instabug helps development and product teams easily collect bugs and feedback from beta testers and customers, Instabug…

    $149

    per month

    Prefinery

    Score10 out of 10
    N/APrefinery is a closed beta management and launch platform designed to hemp you learn from your early adopters.N/A
    Pricing
    InstabugPrefinery
    Editions & Modules
    Basic
    starts at $149
    per month
    Pro
    starts at $249
    per month
    Premium
    Custom Quote
    No answers on this topic
    Offerings
    Pricing Offerings
    InstabugPrefinery
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount for annual plan.
    More Pricing Information
    Best Alternatives
    InstabugPrefinery
    Small Businesses
    Sentry
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Sentry
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    InstabugPrefinery
    Likelihood to Recommend
    8.0
    (2 ratings)
    10.0
    (1 ratings)
    User Testimonials
    InstabugPrefinery
    Likelihood to Recommend
    Instabug, Inc.
    Instabug is great to capture bug reports during the testing phase of your app. You can also collect user data such as device, OS, and App version to easily reproduce the issue.
    Incentivized
    Read full review
    Prefinery
    Prefinery's technology makes it easy for our business to run effective referral marketing campaigns. I like that I can view campaign stats and manage rewards on a real-time basis and keep track of who is talking about our software. Prefinery helps us to achieve our marketing goals and attract new clients!
    Read full review
    Pros
    Instabug, Inc.
    • Makes it easy for the end-users of the mobile apps.
    • Provides crash analytics.
    • Helps capture user inputs.
    Incentivized
    Read full review
    Prefinery
    • A/B test
    • Marketing automation
    • Social media integration
    • SSL encryption
    • [Analyze] campaign performance
    • Sending/Receiving SMS - SMS Marketing
    Read full review
    Cons
    Instabug, Inc.
    • We have specific customizations on Jira so we tend to have to contact customer support to create these for us when we make new integrations. It would be nice for us to do this ourselves so we don't have to contact the Instabug team.
    • Not very frequent but sometimes the platform breaks and we have to contact the Instabug team to resolve the issue. It would be great if they have better testing before shipping new changes to ensure stability.
    Incentivized
    Read full review
    Prefinery
    • I wish there were more integrations and additional features. Also, having more customizability will make this tool even better.
    • It would be great to have social media sign up buttons.
    Read full review
    Alternatives Considered
    Instabug, Inc.
    No answers on this topic
    Prefinery
    I chose Prefinery for its flexibility, form builder, detailed analytics, and branded email campaigns. In the past, I have used several [giveaways] and referral software. But each one seemed to have some [limitations] or missing features. Prefinery is different It's a great example of simple, minimalist, yet powerful software. Its power lies in specializing in one area and doing it rather well.
    Read full review
    Return on Investment
    Instabug, Inc.
    • Reduced the time to get feedback.
    Incentivized
    Read full review
    Prefinery
    • It's like a single Ticket for all your Customer Reward and Acquisition.
    • Gain of time for someone like me who dislike reading tutorials. Well implementing Prefinery is a breeze.
    Read full review
    ScreenShots

    Instabug Screenshots

    Screenshot of Instabug Report