Inspectlet vs. Siteimprove

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Inspectlet
Score 7.9 out of 10
N/A
Inspectlet is a web heatmapping tool. Features include heatmapping, session recording and form analytics.N/A
Siteimprove
Score 10.0 out of 10
N/A
The Siteimprove platform offers tools used to create digital experiences optimized for quality, accessibility, analytics, and SEO. Sitemprove offers content insights and recommendations in a prioritized list to improve the impact of changes. It is available through three solution packages (Inclusivity, Content Experience, and Marketing Performance).N/A
Pricing
InspectletSiteimprove
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
InspectletSiteimprove
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
InspectletSiteimprove
Features
InspectletSiteimprove
Web Analytics
Comparison of Web Analytics features of Product A and Product B
Inspectlet
-
Ratings
Siteimprove
7.4
Ratings
8% below category average
Lead Conversion Tracking00 Ratings10.00 Ratings
Bounce Rate Measurement00 Ratings7.00 Ratings
Device and Browser Reporting00 Ratings5.00 Ratings
Pageview Tracking00 Ratings8.00 Ratings
Event Tracking00 Ratings8.00 Ratings
Reporting in real-time00 Ratings4.00 Ratings
Referral Source Tracking00 Ratings7.00 Ratings
Customizable Dashboards00 Ratings10.00 Ratings
Best Alternatives
InspectletSiteimprove
Small Businesses
Smartlook
Smartlook
Score 8.2 out of 10
StatCounter
StatCounter
Score 9.0 out of 10
Medium-sized Companies
Siteimprove
Siteimprove
Score 10.0 out of 10
Optimal
Optimal
Score 9.0 out of 10
Enterprises
Contentsquare
Contentsquare
Score 7.3 out of 10
Optimal
Optimal
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
InspectletSiteimprove
Likelihood to Recommend
8.0
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
9.3
(0 ratings)
User Testimonials
InspectletSiteimprove
Likelihood to Recommend
I think Inspectlet is a great tool for people who don't want to spend too much time or money integrating a screen session tool. I like how it does captures without you needing to set it up, which is a problem I have encountered with other tools. I think that it can be a great, passive data source for marketing and sales teams.
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Simple, easy-to-deploy accessibility that automatically scans, remediates and provides proof of compliance once the process is complete. It is ideal for people who want to make their website much more accessible and provide their users with an intuitive adjustable interface.
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Pros
  • Inspectlet does analysis of sessions really well. We were able to view our funnel and view sessions that completed and dropped-off at various points. Setting up the funnel and doing the analysis was very easy.
  • I thought Inspectlet was very easy to integrate. During the integration, I was able to send metadata that allowed for increased flexibility during analysis. I loved that Inspectlet integrated with Segment.io.
  • I thought the tool's pricing was positioned well for the features it offered.
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  • User-friendly customisable dashboards, easy to make a dashboard from a template, or create your own, and add in whichever 'widgets' are relevant for what you are looking at
  • Flagging words to review, allowing users to check and confirm if the word is 'accepted' or is a misspelling
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Cons
  • Be more consistent on recording the sessions
  • Create an approved chrome extension that can be used to link session replay ids we gather in our Analytics tool like Adobe to the actual Inspectlet tool
  • Lots of times main dashboard doesn't load. Make the tool more bug free.
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  • I don't like that there are different navigation paths to go from point A to point B. When I want to navigate to a specific place, I have more than one way to get there, which means I have to make a decision about how I want to there and I'd rather the designer make that design based on what would be most efficient for me.
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Usability
No answers on this topic
Tool has undergone numerous changes, both to function and UX/CX. Makes it less than user friendly at times. But on the other hand, that does indicate a willingness to improve the product in a continual manner - which they've done nearly year after year - but it's always a case of who moved my cheese with each new iteration.
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Support Rating
No answers on this topic
I've used support often and it has been responsive, thorough and considerate of our needs. I can get a tech right away, they understand the issue, and work with us to resolve it. Often the problem is with the site we are trying to scan, sometimes it is with their product. I appreciate that they go beyond support into continually helping us implement SiteImprove in more places with 3rd party integration.
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Alternatives Considered
Decibel requires in house server and lot more dev hours to implement while Inspectlet [doesn't] need any of that. Once you add Inspectlet to your site, you are just logging in to its site and viewing the session replays. Decibel has its own reporting tool that goes into much more detail and can give you deep insights of the users. Inspectlet, you are mainly just using it for viewing session replays.
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Siteimprove provides richer features when it comes to how granular you can define policies and metrics for search engine optimization and content relevance. It is also much easier to set up and maintain the sites that you want to administer. However, pricing wise is more costly which can be a constraint for smaller organizations.
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Return on Investment
  • There is no dollar figure to put as an ROI but the value this tool provides is much much more than the investment.
  • To be able to know the site from users perspective is the best ROI anyone can expect
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  • Siteimprove has helped bring our accessibility scores up from middling to near-perfect.
  • Siteimprove has helped reduce our broken links, style violations and misspellings.
  • Siteimprove's heatmaps have helped us make the case for enforcing best practices on the website among key stakeholders.
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ScreenShots