TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    InMotion Hosting

    Score1.2 out of 10
    N/AInMotion Hosting presents itself as a web hosting company that boasts the latest enterprise building tools, technology, and professional expertise to speed business growth. They state their 24/7/365 U.S.-based customer service experts respond to call, chat, or email anytime. Offering what they describe as a fast and easy website hosting and technology solutions with all the essential features a small business or a brand new website needs to be at its best, InMotion states their…

    $2.49

    per month

    Network Solutions

    Score1.3 out of 10
    N/ANetwork Solutions is a website domain name registration service.N/A
    Pricing
    InMotion HostingNetwork Solutions
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    InMotion HostingNetwork Solutions
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    InMotion HostingNetwork Solutions
    Small Businesses
    SiteGround
    Score9.8 out of 10
    Namecheap
    Score9.4 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    AccuWebHosting.Com
    Score9.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    InMotion HostingNetwork Solutions
    Likelihood to Recommend
    1.0
    (7 ratings)
    1.1
    (6 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    1.0
    (4 ratings)
    8.0
    (1 ratings)
    User Testimonials
    InMotion HostingNetwork Solutions
    Likelihood to Recommend
    InMotion Hosting
    For freelancers and small marketing companies, Inmotion Hosting is a terrific re-seller option. They provide hosting at a killer rate, and this allows me to earn a good extra income for clients where I host their websites. With the support, I'm able to resolve issues beyond my capability. For individual users, Inmotion Hosting is also a terrific option, and they also provide WordPress specific hosting for better performance.
    Incentivized
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    Network Solutions
    My experience with using Network Solutions hasn't been great. At best, it has almost feature parity with its competitors at a higher price. But when you tack on all the minor annoyances of being given interstitial ads for their other products or discount offers when logging in or performing a transfer, the all too common bugs where a feature doesn't work, and in my experience support takes at least a half-hour to understand your problem before even attempting to fail at a resolution. It just isn't worth it in my opinion. Go with a service with better support, features, security, and lower price.
    Incentivized
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    Pros
    InMotion Hosting
    • Customer Support is one reason I use InMotion Hosting.
    • When I call InMotion I get someone I can talk to, and not a support person reading off a screen.
    Read full review
    Network Solutions
    • Network solutions supports TXT, MX, and CNAME records.
    • DNS changes propagate fairly quickly.
    • Network Solutions has a web management portal for maintenance of your account.
    Incentivized
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    Cons
    InMotion Hosting
    • inMotion Hosting shared hosting is limited in I/O but this isn't advertised.
    • First line of tech support could be a little more technically trained.
    Incentivized
    Read full review
    Network Solutions
    • Support for Free Open Source 3rd party products you have to pay for the help
    • Calling Network Solutions during busy periods can lead to an overflow center which isn't as helpful as the domestic support centers
    • Pricing could be more competitive on domain name registration
    • Email boxes could have a larger capacity without having to pay for more space
    Incentivized
    Read full review
    Usability
    InMotion Hosting
    No answers on this topic
    Network Solutions
    The backend for managing your domain is very easy to work thru once you learn where everything is and what it is for if you want to do it yourself. The company has toll free phone support 24/7 that can also make changes for you if you are away from your desktop or have an emergency situation where you can't make the change yourself. This is peace of mind knowing that there is help out there should you need it. You don't have to learn the backend if you want to have the Network Solutions customer support team help you. They are secure and won't make changes for anyone who calls, they authenticate you for your protection every time
    Incentivized
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    Support Rating
    InMotion Hosting
    Their team was always responsive, helpful and eager to support us whenever we needed their help. Additionally, they followed up each time they supported us to see if the applied fixes to our problems satisfactorily resolved our issues. In all, their support was top notch.
    Incentivized
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    Network Solutions
    For the most part I've had excellent interactions with the customer support team I've dealt with at Network Solutions. When I've needed help with something like Wordpress, it hasn't always worked out so well but you can pay their techs for 1 on 1 help with these offerings, you just won't have the support for free. I've often been talked to on upsells for services that I particularly didn't need and found the offers to be annoying when the agents kept pushing me on an upsell instead of addressing my issue. It's hit or miss on that, perhaps it depends on the department you speak with.
    Incentivized
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    Alternatives Considered
    InMotion Hosting
    I had terrible tech support and frequent service outages with GoDaddy.
    Bluehost didn't have very good tech support and their pricing was higher.
    Incentivized
    Read full review
    Network Solutions
    Based on my experience to date, I would rate Network Solutions easily at the bottom of the list. I have not previously and would not select Network Solutions, but have worked with it as related to sites and clients previously set up there.
    Incentivized
    Read full review
    Return on Investment
    InMotion Hosting
    • InMotion Hosting provides my business an affordable way of hosting our website with outstanding technology at an affordable cost.
    • InMotion Hosting essentially pays for itself in a short amount of time.
    Read full review
    Network Solutions
    • Huge time sink for routine activities.
    • Higher direct costs than competitors with similar or better features.
    • Poor service leading to even more expense of time on the user's side.
    Incentivized
    Read full review
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