TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    InMoment XI Platform

    Score8.2 out of 10
    N/AInMoment's Voice of the Customer product helps companies gather customer feedback and channel it to the right individuals in the organization. InMoment was created when Empathica and Mindshare combined into one company. Their CX platform also includes functionality from Wootric, acquired by InMoment in 2021.N/A

    Rising Team

    N/A
    Mid-Size Companies (51-1,000 employees)
    Rising Team is a team development solution that helps managers to run deeply connecting, fun, and interactive team-building sessions, remotely or in person, without needing an outside facilitator. And It helps leaders and their teams to grow together by enabling managers to host meaningful team connection and development experiences focused on key leadership themes. As a learning management system designed to displace outside facilitators that are expensive and hard to scale, Rising…

    $9

    per month per user

    Pricing
    InMoment XI PlatformRising Team
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    InMoment XI PlatformRising Team
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    InMoment XI PlatformRising Team
    Small Businesses
    Sogolytics
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    Medium-sized Companies
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    Quantum Workplace Engagement Surveys and Pulses
    Score9.2 out of 10
    Enterprises
    Verint Voice of the Customer
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    InMoment XI PlatformRising Team
    Likelihood to Recommend
    8.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    InMoment XI PlatformRising Team
    Likelihood to Recommend
    InMoment
    InMoment VOC is well suited for any hospitality-based company that is guest-centric. It's like receiving a report card every day with info about what we are doing well and where we need to improve. I like how we were able to customize so many things like how often our managers receive emails and how organized guest recovery is now. I don't care for the reply templates. I don't like the idea of a guest feeling the reply is robotic in any way. Especially, if the guest reaches out more than once and the team uses the template provided in the system again. I think it takes away from the sincerity of the managers' response.
    Incentivized
    Read full review
    Rising Team
    No answers on this topic
    Pros
    InMoment
    • Data Concilations
    • Tracking realtime surveys
    • Gain consumer insights
    Incentivized
    Read full review
    Rising Team
    No answers on this topic
    Cons
    InMoment
    • I wish we could edit some of the information on our end. Sometimes it takes a little while to get access issues resolved from the support team going back and forth in emails.
    Incentivized
    Read full review
    Rising Team
    No answers on this topic
    Return on Investment
    InMoment
    • Helped us improve product quality by 3%
    • Improve speed of service by 13%
    • Gain more customer insights with less manpower.
    Incentivized
    Read full review
    Rising Team
    No answers on this topic
    ScreenShots

    Rising Team Screenshots

    Screenshot of Rising Team KitScreenshot of In-Session Sample Exercise