inkFrog headquartered in Phoenix provides auction management and ecommerce listing software for vendors selling through major ecommerce platforms (e.g. Amazon, eBay, etc.).
$0
10 listings
Pricing
inkFrog
Editions & Modules
Free
$0
10 listings
Small
$11
per month 300 listings
Basic
$19
per month 1500 listings
Professional
$29
per month Unlimited listings
Entrepreneur
$49
per month Unlimited listings
Premium
$79
per month Unlimited listings
Offerings
Pricing Offerings
inkFrog
Free Trial
No
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup Fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
inkFrog
Features
inkFrog
Online Storefront
Comparison of Online Storefront features of Product A and Product B
inkFrog
8.3
Ratings
6% above category average
Product catalog & listings
9.00 Ratings
Product management
6.50 Ratings
Bulk product upload
8.70 Ratings
Branding
9.00 Ratings
Mobile storefront
9.60 Ratings
Product variations
5.50 Ratings
Website integration
7.40 Ratings
Visual customization
8.70 Ratings
CMS
10.00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
inkFrog
9.0
Ratings
16% above category average
Checkout user experience
9.00 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
inkFrog
9.4
Ratings
12% above category average
eCommerce security
9.40 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
inkFrog
7.8
Ratings
1% above category average
Promotions & discounts
5.40 Ratings
Personalized recommendations
9.00 Ratings
SEO
9.00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
inkFrog really helps us out with eBay and reduces our overhead with it since it is nowhere near as labor-intensive as it used to be. It tracks our inventory from BigCommerce which really helps because it prevents us from over-selling items. However, sometimes it is a bit lacking. The user interface does take some getting used to and as stated before it can be a bit buggy.
Flexibility - there are a huge number of options for how to design your eBay store and display, price, list and sell your items on eBay. If you like having options for every eventuality, then Inkfrog is good with that! However, for us this is a double-edged sword - more about this on the next question.
Inkfrog sits within the admin area of my website, I like not having to leave my website to attend to eBay. And although it doesn't at all feel like it's part of my website, and ultimately I would have preferred a direct integration, this is a good next-best option.
Fabulous bulk upload options - you really can upload ALL of your inventory to eBay with just a few clicks. Such a time saver.
inkFrog can be a little buggy, however. Sometimes orders will not import into BigCommerce correctly and only show up in our BigCommerce store as a customer called 'Not Available' with no shipping or contact information. This is not common but it does happen enough to be a bit of an annoyance.
We would like to see the ability to offer the 'make an offer' functionality on items with variants. Currently, if it is an item that we want to use the 'make an offer' functionality we have to create a separate listing for each variant of that product.
Sometimes the customer service is a bit lacking. It is only done through email and you end up just getting a lot of automated responses. It would be really nice to talk to an actual person to describe issues as they can somewhat complex.
We looked at Sellbrite. We really liked Sellbrite in view of its glowing reviews and integration with Etsy. However we didn't fully trial the program so I am not able to comment here more than to say that Inkfrog is by far the most economical option. We currently pay around $10 per month, whereas Sellbrite is nearly $50.
