Ingram Micro vs. TD SYNNEX (Tech Data + Synnex)

Works well if you want to 1) Fulfill your own eComm orders. 2) Want the ability to do dropship with 3rd party retailers. 3) Want LOT# control (e.g. if you're in the food industry). There are a plethora of companies that can do ecomm fulfillment but they don't have the ability to do option 2 & 3.

Incentivized

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Must be honest, even they know that their backend for clients is always with problems. They ignore the clients, workers don't care and so lose sales.

• Customer Support
• Technical Advice
• Fast accurate shipping and logistics

Incentivized

Independently Invited by TrustRadius

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• Very slow replying... sometimes days
• Prices are higher then on the web
• Almost impossible to talk with someone that knows anything about their job

• Very hard to find the products you're looking for on the site if you don't already know exactly what you're trying to find. Lots of similar/identical products with uninformative naming conventions.
• Poor faceted navigation.
• Entire site is painfully slow.
• The policy of automatically closing inactive accounts after 12 months, with no ability to re-open it upon customer request, is crazy.
• Pricing on most commonplace IT products (outside of things like HPE servers) is not competitive at all, it's almost always cheaper to just buy on Amazon, and even when Ingram is cheaper, the difference is so negligible it's pointless to bother.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Inventory
• pricing
• sales representatives
• customer service

Ingram Micro is the largest supplier of this type in New Zealand and as such we started to use them almost only for this reason.

Although we have had a very good customer experience and will continue to use Ingram Micro services in the future.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I did not select TDSynnex