Ingeniux CMS vs. Jive

This tool is dextrous in managing content and it is a profoundly specialized tool for the management of websites, portals and also assists in the delivery of the content and most amazingly on the time. At a reasonable price, we are enjoying many features. A few of its features need to be improved like customization and templates it provides for the mobile.

Incentivized

The content in the news section isn't totally responsive - meaning if I have a small window taking up half my screen, the images for the headline articles may not load properly and when I maximize that window, it's left with ugly half-loaded images. Also, the collaboration feature for Office documents is great in theory but tends to cause more pain than it's worth to just download the document and open it separately in Word or Excel.

Incentivized

• The taxonomy that drives the search and filter is very easy to configure in the CMS.
• The Word Output feature allows us to generate Word files of content on the fly. We love this!
• The CMS allows for easy set up with Google Analytics.

• Jive makes it easy to create new pages for administrators.
• Jive makes it easy to manage users in one area and simple to navigate administration user interface.
• Jive is a really good concept, the idea behind jive creates a great main hub in an organizaiton.

Incentivized

• Everything you will need for your website will likely need to be built from scratch. There are little to no out-of-the-box modules that come with the CMS.
• There is a total absence of a user community for Ingeniux, so obtaining support from anyone other than Ingeniux themselves is non-existent.
• Ingeniux is getting better at this but the documentation of their product and feature set is somewhat limited, and generally only available through in-person training sessions, which can be costly.

Incentivized

• Search functionality is very weak
• The information architecture and taxonomy doesnt allow for easy discoverability of content
• It's hard to navigate the and find spaces/groups that I already know about
• The main profile/interface does not allow easy access to key tasks or common tasks.

Again, this is my point of view and I speak on behalf of me the developer and not on behalf of my organization.

There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future

It was very cumbersome to generate reports. Often I had to run several reports and then merge them offline to get what I needed.

Reporting granularity is also lacking

Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

Jive posted a statement to the media saying all customers were up, but we were not.

The product worked as designed. It just didn't work for our needs.

Friendly, knowledgeable, willing to teach. Their satisfaction is reached when I get my problem solved.

Incentivized

They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.

Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it

If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.

IGX has came a long way and is going even further. Once they integrate more self-support for developers, integrate with other languages and provide more detailed specific training, they will stack up to the leaders, Drupal and Joomla. IGX is on their way, I know product integrity is their main focus and as long as they keep that notion, their success will continue

I honestly don't recall what we briefly used before Jive - it wasn't good and didn't last long. I think it was under-utilized because you couldn't really do a whole lot with it. Jive does pretty much everything we need it to do, so for that reason alone, Jive is the superior tool.

Incentivized

• It has been liked really well by the customers and our inhouse CMS development team could do with lesser head count because of the tool's self driven features.
• Taxonomy features are not that robust and thus could be made more rich for users looking to categorize their content.

Incentivized

• Makes us seem bigger than we are.
• Makes it so the person that manages this part of the business can go on vacation and can pass on these duties to other people when he is gone.
• Helped us fulfill MSA requirements from our clients to have phone support. Couldn’t have closed some of our deals without it.

Incentivized