Crownpeak CMS vs. Ingeniux CMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crownpeak CMS
Score 7.2 out of 10
Enterprise companies (1,001+ employees)
Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast without compromising on functionality, security, or service.N/A
Ingeniux CMS
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
Ingeniux is a provider of web content management and digital experience software. The vendor states their solutions are built to enable organizations to orchestrate the entire customer experience – from acquisition through to support and service – on any device, application, or website. Ingeniux CMS is designed to manage and deliver modern websites, customer support portals, online communities, and other customer touchpoints. The vendor further states Ingeniux builds content…N/A
Pricing
Crownpeak CMSIngeniux CMS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Crownpeak CMSIngeniux CMS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Crownpeak CMSIngeniux CMS
Features
Crownpeak CMSIngeniux CMS
Security
Comparison of Security features of Product A and Product B
Crownpeak CMS
8.9
Ratings
10% above category average
Ingeniux CMS
9.1
Ratings
12% above category average
Role-based user permissions8.90 Ratings9.10 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Crownpeak CMS
8.0
Ratings
5% above category average
Ingeniux CMS
8.2
Ratings
8% above category average
API7.80 Ratings8.30 Ratings
Internationalization / multi-language8.10 Ratings8.10 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Crownpeak CMS
8.1
Ratings
5% above category average
Ingeniux CMS
8.4
Ratings
8% above category average
WYSIWYG editor7.70 Ratings8.30 Ratings
Code quality / cleanliness7.60 Ratings8.30 Ratings
Admin section8.30 Ratings9.10 Ratings
Page templates8.40 Ratings7.40 Ratings
Mobile optimization / responsive design8.40 Ratings8.10 Ratings
Publishing workflow8.50 Ratings8.30 Ratings
Form generator7.80 Ratings9.00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Crownpeak CMS
7.9
Ratings
7% above category average
Ingeniux CMS
8.5
Ratings
14% above category average
Content taxonomy7.70 Ratings8.60 Ratings
SEO support8.50 Ratings8.40 Ratings
Bulk management8.10 Ratings8.10 Ratings
Availability / breadth of extensions7.30 Ratings8.00 Ratings
Community / comment management00 Ratings9.10 Ratings
User Ratings
Crownpeak CMSIngeniux CMS
Likelihood to Recommend
8.6
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
10.0
(0 ratings)
Usability
8.2
(0 ratings)
-
(0 ratings)
Availability
8.6
(0 ratings)
-
(0 ratings)
Performance
8.2
(0 ratings)
9.0
(0 ratings)
Support Rating
7.6
(0 ratings)
10.0
(0 ratings)
In-Person Training
9.1
(0 ratings)
-
(0 ratings)
Online Training
8.2
(0 ratings)
-
(0 ratings)
Implementation Rating
8.6
(0 ratings)
-
(0 ratings)
Configurability
8.2
(0 ratings)
-
(0 ratings)
Ease of integration
9.1
(0 ratings)
-
(0 ratings)
Product Scalability
8.6
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
Crownpeak CMSIngeniux CMS
Likelihood to Recommend
Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
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This tool is dextrous in managing content and it is a profoundly specialized tool for the management of websites, portals and also assists in the delivery of the content and most amazingly on the time. At a reasonable price, we are enjoying many features. A few of its features need to be improved like customization and templates it provides for the mobile.
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Pros
  • Seamless upgrades and enhancements. In true Saas fashion, you don't have to worry about what version your software is on, as you are always on the latest.
  • Highly performant. Allows you to create extremely lightweight applications that have no load time and snappy performance.
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  • The taxonomy that drives the search and filter is very easy to configure in the CMS.
  • The Word Output feature allows us to generate Word files of content on the fly. We love this!
  • The CMS allows for easy set up with Google Analytics.
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Cons
  • Searching for a particular asset is almost unusable, you have to know exact name of the asset you are looking for.
  • Pages with many assets or dependencies take a long time to load.
  • Set up a way to automatically migrate content - API or automation tools.
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  • Everything you will need for your website will likely need to be built from scratch. There are little to no out-of-the-box modules that come with the CMS.
  • There is a total absence of a user community for Ingeniux, so obtaining support from anyone other than Ingeniux themselves is non-existent.
  • Ingeniux is getting better at this but the documentation of their product and feature set is somewhat limited, and generally only available through in-person training sessions, which can be costly.
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Likelihood to Renew
Because overall, it's a good product and we are familiar with it.
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Again, this is my point of view and I speak on behalf of me the developer and not on behalf of my organization.
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Usability
Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
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No answers on this topic
Reliability and Availability
We have never encountered any issues with the availability.
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No answers on this topic
Performance
Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
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No answers on this topic
Support Rating
Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
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Friendly, knowledgeable, willing to teach. Their satisfaction is reached when I get my problem solved.
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In-Person Training
We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
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No answers on this topic
Online Training
My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
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No answers on this topic
Implementation Rating
One of the biggest benefits is obviously around lack of hardware consideration, procurement, implementation. Eliminating that process improves the speed to market out of the gate. Depending on the client size, initial sites can be up and running in just a few months, with subsequent development faster by taking advantage of templates and current structure.
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Alternatives Considered
Crownpeak DXM has a better total cost of ownership with a real and straightforward SaaS model for version updates. DXM has a better composable enterprise capability, allowing for easier and more effective API integrations. Crownpeak partner relationships are more open and collaborative with a real working relationship and desire to support our client implementations - this goes beyond the usual software vedor/ digital marketing services relationship and adds a lot of value to our business and our clients end product. DQM quality assurance tools integrate with DXM seamlessly and add a lot of value to QA at website deployment, multiple market rollout, and ongoing optimisation.
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IGX has came a long way and is going even further. Once they integrate more self-support for developers, integrate with other languages and provide more detailed specific training, they will stack up to the leaders, Drupal and Joomla. IGX is on their way, I know product integrity is their main focus and as long as they keep that notion, their success will continue
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Scalability
In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
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No answers on this topic
Return on Investment
  • Improved digital experience - allows us to build exactly what we need instead of settling for what the platform can do.
  • Reduced reliance on IT - with the whole product as SaaS in the cloud and using a web browser as the admin tool, it is completely off IT's radar.
  • Improved marketing options - we can now optimize and personalize our content instead of using one-size-fits-all.
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  • It has been liked really well by the customers and our inhouse CMS development team could do with lesser head count because of the tool's self driven features.
  • Taxonomy features are not that robust and thus could be made more rich for users looking to categorize their content.
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ScreenShots

Ingeniux CMS Screenshots

Screenshot of Ingeniux CMS dashboard.Screenshot of Ingeniux CMS, built on the ASP.NET framework.Screenshot of Ingeniux CMS digital asset manager.Screenshot of Ingeniux CMS supports personalized content.Screenshot of Ingeniux CMS supports headless content management.Screenshot of Ingeniux CMS, available as an on-premise application of Software-as-a-Service.