Informatica Intelligent Data Management Cloud vs. Salesforce Data Cloud

Informatica Cloud is a great tool for use when data must be formatted consistently. Once configured, it is very robust and reliable. It is also well-suited for an organization without a robust IT staff to maintain a full server infrastructure. It offers a cost-effective approach to high-quality data integration for even the largest organizations. Organizations without staff experienced in data analytics may find it challenging to take advantage of the more complex results of this tool.

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I would recommend Salesforce Data Cloud as an 8 because it is great for keeping track of customer and sale information, it is easy to use, it is easy to generate reports and it is user friendly. However, it is very expensive and does not integrate with other CRMs well

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• Once the secure connection is established it’s quite easy to operate and create new jobs. The controls are simple, and we appreciate the fact there are not a lot of complex fine-tunings required. Navigation is also easy, and we enjoy the ability to open multiple tabs in the browser to work on multiple projects.
• The monitoring functionality works well to help track the progress of the jobs, again, without too much complication. In a fast dev environment, speed is essential and we quickly seeing the status/progress of jobs as well as any errors if the jobs fail helps us maintain speed.
• The web interface is a lot easier to interact with than the client/on-prem version. Putting much of the heavy lifting of interacting with the tool onto the shoulders of the browser makes it easier to keep multiple sessions open and get in/out quickly without having to VPN into the office.

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• Ingest data from various sources
• Reporting an Analysis

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• The User Interface can be a bit difficult to get in initial stages.
• Error messages are hard to understand which sometimes takes a lot of time for the resolution
• Cannot Implement complex SQL queries which should be fixed in future release.

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• Better UI for naive users
• More comprehensive reports for end users
• Maintenance is high for now

I would rate Salesforce Data Cloud's usability a 9 because I do think it is very easy to use. You can easily create new contacts, add notes to contacts, add house information, generate reports, create workflows, etc. You can even have it schedule marketing emails to customers to auto send an email for holidays like Christmas, New Years, etc. It is very user friendly and helps to create a nice customer journey with it all in once place.

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I've never had trouble getting into contact with Informatica's support for technical help. I give it a nine because it does pretty well for mid to enterprise-scale workflows.

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First, the wizard is easy to use making the learning curve for simple ETL tasks nice. Second, since Informatica is mature there are a good variety of connectors available. Finally, we have driven some fairly complex ETL solutions using only the cloud.

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They are quite similar but it was a decision made amongst other stakeholders as well so I can’t justify the reason from my own department but as I understand salesforce allows better integration and since our CRM is already on salesforce it makes sense for us to unify at all.

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• Cut costs on the number of staff we need for data import.
• Cut costs for automation that can be done for data that no longer has to be manually imported.
• We've saved countless dollars by eliminating duplicates in our system with this tool.

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Independently Invited by TrustRadius

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• Faster analytics gains market
• Reporting can be more comprehensive
• Impressive security
• Maintenance is slower
• Not suitable for startups