Informatica Data Archive (legacy) vs. Metalogix Archive Manager

To manage users, go to the admin dashboard, here is a section for users. In this users section here you can see which users are configured and you have the ability to suspend a user. If you want to edit or add users, you need to go to the Organization section, then click on another user section there, which then gives you the ability to edit or add users.

Incentivized

MAM does email archiving, indexing and retrieval extremely well, and at a better price point than some of the bigger name competitors.

Incentivized

• It's not a major problem, but it's an example of one of many small annoyances.
• Also, there is no proper documentation available

Incentivized

• Email archiving and retrieval - leaves a stub in the users mailbox so they can still see and retrieve emails directly from their mail client.
• Very little admin or maintenance required from IT.
• PST Scavenging - MAM has a tool that will hun the network for rogue PSTs, and import same into MAM so the PST can be deleted.
• The Metalogix team are one of the best support teams we've ever dealt with.
• Prompt, knowledgeable and friendly.

Incentivized

• No [suggestions for] improvement as such we amazed with the performance and the services
• Standalone not integrated with power center

Incentivized

• Archive Manager has a very steep learning curve. In some areas it seems unnecessarily complicated. You can either spend a great deal of time reading the never ending documentation or pay for their installation services.
• Metalogix was recently acquired by Quest. Since this transition, their support had greatly gone downhill. The last couple of times I have opened a ticket I have been asked for a service tag. Metalogix products do not have service tags and the front level techs seem to be unaware of this.

Incentivized

Customer support is great and I will typically work with the same representative every time. He is very knowledgeable in the product and has been with Metalogix for a long time. I am concerned how the acquisition from Quest will affect this. It seems like their pool of knowledgeable support representatives is small.

Incentivized

My company currently uses Hadoop for big data management, as well as ParAccel/Matrix databases for storing the data. The combo is fairly effective, and the only reason we are exploring ILM is because of our use of other Informatica products, and looking to build in either synergies between the technologies, or cost savings by bundling all our licensing through one vendor (Informatica)

Incentivized

Archive Manager is hardware agnostic where some others require a hardware appliance and licensing was a much lower cost for us.

Incentivized

• Tracking the usage of specific brackets of data across the entire organisation has now become possible.
• The team was already using PowerCenter. Therefore, using ILM was a very apt decision that allowed easier management of data at the organisation level.

Incentivized

• Archive Manager has saved me from having to buy more expensive storage. I am able to save archived files to much less expensive hardware.
• Exchange server performance is improved since messages are replaced by shortcuts resulting in much smaller databases.

Incentivized