Infor VISUAL vs. Ramco ERP

The original version of Visual Manufacturing (Lilly Software) was intended for mechanical manufacturing. It was adapted at our facility (we were not the first) to accomodate electronic manufacturing. For electronic manufacturing process control it is not ideal when referencing in-line or custom processes used to build product. For material control it is excellent unless a modification to a standard product is required (and we did this on 60% of product going out the door). The co-product feature that removes material from an assembly requires the creator of the work order to calculate the percentage of cost the removed items are from the completed product. On the business operations side regional tax reports were difficult to extract and an external module to go into the data base and extract that had to be created. The system itself was stable for the most part. Occasional "data collisions" corrupted transactions at times. The accounting procedures in place found them by the end of the month .where they were corrected. For a small business with less formal processes Infor Visual can be used with little training for the operators. If the processes need a higher level of accountability and control the processes can be formalized with workflow scripts to ensure that higher level of control.

Incentivized

It provides a complete real-time solution on the go, if possible. Complete with all the features. I would definitely recommend this
to other businesses to have in their ecosystem for a complete understanding of
cloud-based digitization of business operations. Best choice for transforming the cloud-based organization into digital transformation.

Incentivized

• Part/BOM libraries
• Traceability from customer order to work order
• Job status representation

Incentivized

• I am pretty much impressed by their unified solution for every problem, workflow-based approach, and real-time optimizing engine in memory.
• Interference of Ramco ERP is the reason for choosing it.
• It is a completely cost-effective and reliable ERP solution.
• The best feature that helps me to keep working on Ramco ERP is that it easily integrated with other existing software very easily.

Incentivized

• At times a "shadow part" is necessary in the manufacturing process. This shadow part does not require an inventory transaction but is made a as a separate process - sometimes out of sequence to the general process flow. Infor Visual ver 6.3.5 does not have that capability.
• When generating forms for business and manufacturing operations Infor Visual ver 6.3.5 has a limited number of options. To change or add forms requires an unsupported editor. When the stock and custom options are depleted an outside programming module is required as well as programmers to develop the forms.
• While free software upgrades to the main operations modules have been part of the maintenance agreement. One upgrade required database and hardware support not justifiable for the current business model. The system was frozen at the current version at that time.
• There is no easy way to differentiate between engineering documentation and production documentation.

Incentivized

• The biggest drawback I have been facing while using the platform is that there must be no compromise on security. There is a need for a few changes in security and data control which helps businesses to trust Ramco ERP more.
• Data migration is a bit of hard work along with the reports that are not giving expected results, which need improvements.

Incentivized

Good Technical and Customer Support during and after implementation tasks. Good Project Plan and Management support for implementation and post implementation. Financial functionality could be more comprehensive particularly with Budgeting and Cash Management. Inventory Management capability was adequate but could be more comprehensive as well. "Out of the Box" functionality was adequate but requested add-ons and enhancements seemed to be a bit pricey.

Because of use cases and easy implementation and the vertical and horizontal scaling.

Incentivized

I have
been using this software for some time where I have changed my organization
setup with the help of Ramco ERP and it leads to being the best choice, as it has
all the features that are needed to be the best. All the processes are very streamlined, easy to
use, and the real-time inventory stock update is amazing.

Incentivized

As we have seen the live environment and the use cases where we implement.

Incentivized

The support team is best in their respective tasks.
They are very supportive and responsive to the messages, listen to the problem
carefully, and provide a solution on the go. If it is not possible, they will
respond after time with the workable solution.

Incentivized

Could have used more hands-on approach. There are multiple webinars and information sessions but until you actually use the system, these are not very helpful.

Incentivized

We unfortunately did not evaluate any other ERP software. VISUAL was a legacy system and we determined that changing systems would be too difficult, and not cost effective. We reached out to our local VISUAL rep who knew how the software functioned, but not how to apply it more appropriately to our business model, so we continued on with what we had rather than looking elsewhere.

Incentivized

• Good Billing provided
• Easy to implement and use
• scales vertical and horizontal

Incentivized

• Support team is great; it helps me where I am stuck.
• It has a very intuitive nature and is very well designed on modernized UI to have the best workflow.
• I am very much satisfied with their services and features they’re offering.

Incentivized