Infor SunSystems vs. QuickBooks Desktop Premier

I think the integration side of Infor SunSystems is really good where by it works well with our other business systems. It is easy to pick up for new staff members. We have not had to hold full blown training courses for unfamiliar users, they were able to use existing documentation and guides. The graphical interface is a drawback as it feels like you are using an old system.

Incentivized

QuickBooks Desktop is an easy-to-use software with good services. Their invoicing, employment, and vendor sections are all wonderful. These sections allow efficient tracking and instant business summaries and reporting. However, the pricing for additional services and upgrades and lack of good customer service makes it a less attractive software for small businesses.

Incentivized

• Integration options are very good. We are able to import data in a number of ways and extract data as well. The use of their built in API for data validation, extraction and entry is working very well for us.

Incentivized

• QuickBooks Premier is easy to use, yet flexible and powerful enough to handle some complicated accounting scenarios.
• QuickBooks Premier offers a wide array of canned reports. Custom reports can be easily created.
• QuickBooks Premier with Enhanced Payroll gives us the tools to handle complex payrolls with multiple variables.

Incentivized

• Although easy to use, Infor SunSystems has a very classical look which comes across outdated
• Reporting feature is Infor SunSystems is not the best as it is not easy to create reports and the built in reports are limited in the filter options available
• The Audit function needs configuring and is not ready out of the box so when you come to requiring audit data you can only retrieve after set up

Incentivized

• I would like to be able to choose how i want to view accounts receivable aging. I would like some flexibility to sort and choose how to present the data.
• For a seasoned accountant, I would like to see some of the restrictive controls that are in place for novices to be able to be relaxed so that I can easily make some entries and adjust some balances that ordinarily a regular user would not be able to do.
• I would like to see an easy way to clear old outstanding checks that need to be reversed without affecting prior balances/history.

Incentivized

Because we have been extremely happy with the product and our organization tends to be creatures of habit. We rarely leave a product that works this well for the latest and greatest. Typically we follow the "if it's not broken, don't fix it rule". While QB does make changes we typically just roll with it. If we do find something we don't like we work through it until we fully understand its functionality.

Incentivized

We switched to a more "robust" software program with the hiring of a new CFO. The migration of historical data and ancillary information has been cumbersome and riddle with errors and issues. In hindsight much of what the new software program was touted to accomplish is not come to fruition. QB Desktop Premier was sufficient for the organization needs

Incentivized

This is very reliable software, the desktop version is fast. If there is a problem, it is most likely on your own hardware!

Incentivized

It takes forever to load.

Incentivized

This is where QuickBooks falls short. Many times my staff has had questions that have not been able to get resolved easily with a chat or call. I personally have had more general questions that have not been answered easily as well. I think QuickBooks needs to provide the resources of having readily accessible help in order to make it simpler to get solutions.

Incentivized

It is important to do your research. There are tutorial videos online that could help new user of this accounting system. These tutorials are straightforward and easily understandable.

Incentivized

More functionality, better integrations, better reporting.

Incentivized

We've used QuickBooks Desktop Premier for many, many years. We've not reviewed any other accounting products internally - but have a handful of the customers that use Cyma (mentioned above). While I've never had occasion to functionally use Cyma, I have had to install and troubleshoot problems with it. Put simply... not impressed. I found installation a bit confusing, and once started up, I wasn't able to easily find anything I would have wanted to find - where conversely, QuickBooks Desktop Premier excels on both of these fronts.

Incentivized

They're getting better. Still room for improvement.

Incentivized

• With the cost of living we had to reign in the budget this year. As it's easy to export data out of Infor SunSystems we were able to report on spend and gain greater control of outgoings
• One of our objectives is to build new homes for people. Infor SunSystems allowed us to budget and forecast all the costs to determine what we could achieve
• With Infor SunSystems being a popular accounting software we are able to recruit previous Infor SunSystems users therefore not having to spend on training staff which is very costly.

Incentivized

• Most of our business clients use QuickBooks which makes it efficient for us to work on clients that use the program. We can import QuickBooks data into our software which adds efficiencies to our tax practice.
• Having staff that are familiar with the software enables our firm to provide quality service to the clients that use QuickBooks.
• We receive referrals from satisfied QuickBooks clients.

Incentivized