inFlow Inventory vs. Wasp Inventory

We have been using the standalone version of inFlow for many years. It is quite easy to use, with great support staff via their live chat on the inFlow website while the maintenance plan is active. Though sadly technical support over the phone isn't offered.

Incentivized

The Wasp Inventory system is best designed for the small to mod-sized business that is looking to create an inventory system that goes beyond the utilization of paper or Excel options for managing product. Wasp [Inventory] provides an entry-level approach to inventory tracking that is ideal for those who are not looking for an in-depth system that can be utilized for your supply-chain needs. In the case of Wasp [Inventory] it is a very compelling choice for those who are new to inventory and looking to begin the inventory process.

Incentivized

• Inventory management.
• Barcoding
• Ordering from suppliers again.

• Transactional/Historical Data
• Inventory Tracking/Tagging
• Querying data results via filters

Incentivized

• Very pricey, you have to pay for the mobile version.
• The integration to make labels is very complicated for my fellow colleagues. Sometimes it doesn't log in easily, and we've had to purchase quite a few licenses when we first started up with inFlow because it cannot be used on more than one PC at a time. Now that years have passed and we don't need so many concurrent users, we are sadly stuck with all these extra users that we paid extra for, for no reason.
• We also are looking for reasons to switch to another company, as inFlow does not offer much support after the maintenance period has ended and we've had to constantly pay extra to renew a maintenance plan to receive support.

Incentivized

• We were looking at upgrading our version (we're currently running on-Premise Ver 7.0) - but they have now moved to a yearly recurring licensing model. The cost is about $3500/year for cloud-based Wasp Inventory - whereas our Version 7.0 was a one-time purchase. They also offer an on-premises version that costs about $6500 - and then a yearly 10% recurring charge on whatever the current cost of the software is being sold for. Neither options are appealing to our district whatsoever, so we will be staying with the version we have for the foreseeable future
• Their online form to request product information for purchase doesn't seem to be well-maintained. I reached out three times over the course of three or four weeks before I finally got a response. And that was just that my information had been sent to a local reseller of their products. We used to be able to purchase directly from Wasp, but that appears to not be an option any longer.

Incentivized

I haven’t used any other inventory management system before using inFlow Inventory, I feel very lucky to have found a software that does what I need it to do without the need to try any other software prior. It meets my eCommerce small business needs and I’m very satisfied with the customer service I receive from this app.

This system was already in-place when I was initially hired, so I don't have a history of looking into other companies currently, with similar offerings

Incentivized

• +ve impact - Made quote to order process really smooth, easy, transparent and quick.
• +ve impact - Custom reporting really helps to not use other reporting software, hence saving cost.

Incentivized

• We're more organized.
• Allows us to take on more cases.
• Easier billing.

Incentivized