inFlow Inventory vs. Odoo

We have been using the standalone version of inFlow for many years. It is quite easy to use, with great support staff via their live chat on the inFlow website while the maintenance plan is active. Though sadly technical support over the phone isn't offered.

Incentivized

Implementation was a terrible experience for us. Because it required a third party, we ended up way over budget and schedule. While Odoo advertises that it works with many systems, these third-party integrations often don't work out of the box and require extensive coding to set up. Furthermore, these "apps" can frequently break or lose integration.

Incentivized

• Inventory management.
• Barcoding
• Ordering from suppliers again.

• Possibility to customize the fields and some workflows is rather simple and a lot of tutorials are available on the internet.
• The community version is free as are most modules and some paying modules developped for specific purposes are available in the marketplace.
• It is easy to configure products with accounting, everything is smooth.

Incentivized

• Very pricey, you have to pay for the mobile version.
• The integration to make labels is very complicated for my fellow colleagues. Sometimes it doesn't log in easily, and we've had to purchase quite a few licenses when we first started up with inFlow because it cannot be used on more than one PC at a time. Now that years have passed and we don't need so many concurrent users, we are sadly stuck with all these extra users that we paid extra for, for no reason.
• We also are looking for reasons to switch to another company, as inFlow does not offer much support after the maintenance period has ended and we've had to constantly pay extra to renew a maintenance plan to receive support.

Incentivized

• We had to work with an implementation team to customize Odoo into something that could truly work for us.
• I would like to be able to run some reports in an easier way.
• We did have to implement the use of an iOT box as well for something like printing barcode stickers.

Incentivized

Once you complete the training with Odoo, you have a great grasp of how the system works, and most every feature is intuitive- There is rarely a task within Odoo that I get frustrated trying to figure out- I can typically look through the system and find what I need to do, and if I ever do need support, the Odoo Support team is excellent

Incentivized

Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!

I haven’t used any other inventory management system before using inFlow Inventory, I feel very lucky to have found a software that does what I need it to do without the need to try any other software prior. It meets my eCommerce small business needs and I’m very satisfied with the customer service I receive from this app.

Compared to Zoho, I think Odoo lacks some clear ease of use that Zoho provides out of the box. Mainly the easy importation of leads and conversion / tracking. Additionally Zoho analytics is easier to customize the dashboard from the menus. After some tinkering I think you can get the same thing with Odoo, it's language and logic just take some geting used to. Airtable provides similarly easy to customize dashboards that are aesthetically appealing. but lacks the ability to track the customer journey as effectively as Odoo or Zoho systems.

Incentivized

• +ve impact - Made quote to order process really smooth, easy, transparent and quick.
• +ve impact - Custom reporting really helps to not use other reporting software, hence saving cost.

Incentivized

• It has helped us improve our purchasing and sales flow, now it is more organized, we can see which product was purchased from which supplier and which price is more convenient, very good
• It helps to manage payments efficiently, and in less time than when it was managed manually, so it is a positive point that we can rescue in our organization.
• In my case, managing inventory helps me more easily locate the most specific products that I require. Currently, we do not have details of mismatches with the products, so my inventory and my stock are kept perfectly updated.

Incentivized