Infinity vs. Smartsheet

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Infinity
Score 9.0 out of 10
N/A
Infinity is an all-in-one project management platform where you can organize anything. The vendor says they offer a toolset that allows you to organize any type of project, no matter the size and complexity. Customizable structure and powerful overview features make sure that, as you keep using the tool, your workflow never becomes cluttered, but rather organized in the most flexible way. With the ability to have your data just a click away, you’ll…
$3.75
per month. Total $18.75/month billed annually per user
Smartsheet
Score 8.4 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$12
per month per user (up to 10 users)
Pricing
InfinitySmartsheet
Editions & Modules
Basic
$3.75
per month. Total $18.75/month billed annually per user
PRO
$6
per month. Total $30/month billed annually per user
ENTERPRISE
Contact Sales
Pro
$12
per month per user (up to 10 users)
Business
$24
per month per user (3 user minimum)
Enterprise
Contact Sales
Advanced Work Management
Contact Sales
Offerings
Pricing Offerings
InfinitySmartsheet
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details14-Day Money Back GuaranteeA discount is offered for annual billing.
More Pricing Information
Community Pulse
InfinitySmartsheet
Features
InfinitySmartsheet
Project Management
Comparison of Project Management features of Product A and Product B
Infinity
8.3
Ratings
8% above category average
Smartsheet
9.0
Ratings
16% above category average
Task Management9.00 Ratings10.00 Ratings
Resource Management8.70 Ratings9.00 Ratings
Team Collaboration9.30 Ratings10.00 Ratings
Support for Agile Methodology8.00 Ratings7.00 Ratings
Document Management5.20 Ratings8.90 Ratings
Mobile Access9.00 Ratings8.00 Ratings
Change request and Case Management9.00 Ratings9.00 Ratings
Gantt Charts00 Ratings9.00 Ratings
Scheduling00 Ratings10.00 Ratings
Workflow Automation00 Ratings8.10 Ratings
Support for Waterfall Methodology00 Ratings8.90 Ratings
Email integration00 Ratings9.90 Ratings
Timesheet Tracking00 Ratings10.00 Ratings
Budget and Expense Management00 Ratings9.00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Infinity
-
Ratings
Smartsheet
9.1
Ratings
19% above category average
Quotes/estimates00 Ratings8.80 Ratings
Invoicing00 Ratings9.70 Ratings
Project & financial reporting00 Ratings8.90 Ratings
Integration with accounting software00 Ratings8.90 Ratings
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InfinitySmartsheet
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Score 8.3 out of 10
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Score 8.3 out of 10
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User Ratings
InfinitySmartsheet
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
9.0
(0 ratings)
9.0
(0 ratings)
Performance
-
(0 ratings)
10.0
(0 ratings)
Support Rating
9.0
(0 ratings)
8.1
(0 ratings)
Online Training
-
(0 ratings)
7.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
InfinitySmartsheet
Likelihood to Recommend
If you require a project management system that's just extremely straightforward and doesn't give you the option for much customization (because you don't need it), then Infinity may not be for you. However, if you're looking for a project management system that can also double as a database or allow you to create standard operating procedures within, in other words, a versatile piece of software, you'll enjoy using Infinity.
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The Smartsheet platform is extremely similar to Microsoft Excel, so if you are familiar with Excel, you will pick Smartsheet up quickly. Even if you aren't Smartsheet has a relatively simple user interface, meaning just about anyone can learn it. One thing to note is that the interface is that some may consider the interface so simple that they feel the need to look for more robust platforms. If you have a small to medium project that needs to be manages in a central hub, Smartsheet would be a great fit. If you have a very large project, I might consider looking into more advanced platforms.
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Pros
  • CRM
  • career plan
  • Course syllabuses: both master syllabus and it’s copies in particular groups
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  • The easy to use dashboard has enabled us get comprehensive view of projects across the entire business.
  • It has streamlined internal communication with ease of sharing information across different teams.
  • Smartsheet automates our workflows, enhances collaboration and ensures there are no data silos.
  • I like that it saves time for us and ensures we spend less time switching between apps.
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Cons
  • lack of attributes
  • not all integration avilable
  • outages
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  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
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Likelihood to Renew
No answers on this topic
Smartsheet has made my work life easier. Reduced my email significantly. Smartsheet and SaneBox have got me leaving the office with 0... Yes 0 emails in my inbox. My inbox would reach 150-250 email per day. Smartsheet brought that number down significantly and SaneBox took it the rest of the way. Do yourself a favor and check out SaneBox, too.
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Usability
Very easy to use
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Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
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Support Rating
Among the best I've ever seen for any app, I've used. The support is kind, friendly, and prompt. Not that I've needed too much support in the past, I know that if I need it, I'll be taken care of.
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They're a smaller company but they've always given great service when we rarely need to reach out. Pretty good online content but a bigger user base would help to produce more content in a self-sufficient community much as we see with Salesforce. To be fair we haven't needed their direct customer support very often. The sales guys are nice and not too pushy!
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Implementation Rating
No answers on this topic
Work with the Smartsheet support team to get the best overall. If no one in your organization has used Smartsheet before, the support team will get things started. We had a couple of people who had used this product before and it was a great help in getting our framework together how we wanted to use it.
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Alternatives Considered
Infinity is a great project management software that is more cost-effective than other popular options. Its pricing plans are highly competitive as well; both individual plans and enterprise solutions are available at highly affordable prices so you don't have to break the bank for a project management system. The user interface is intuitive and easy to use so anyone can get started quickly
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Smartsheet is a dedicated project management tool that is built on spread sheet principles. When compared to Microsoft's own offering, Smartsheet came out on top in some areas like dedicated project management features vs having to build custom features to Microsoft 365. However when you compare them on price, Microsoft 365 definitely has more value than Smartsheet.
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Return on Investment
  • Able to help support resource required for campaigns
  • Able to factor in campaign results
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  • Our positive ROI has decreased the overall cost in project management as it reduced the amount of MS project licenses we needed.
  • We have also seen a positive ROI on using the cloud storage and it automatically supports proper version control.
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ScreenShots