Infinity vs. Rocketlane

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Infinity
Score 9.0 out of 10
N/A
Infinity is an all-in-one project management platform where you can organize anything. The vendor says they offer a toolset that allows you to organize any type of project, no matter the size and complexity. Customizable structure and powerful overview features make sure that, as you keep using the tool, your workflow never becomes cluttered, but rather organized in the most flexible way. With the ability to have your data just a click away, you’ll…
$3.75
per month. Total $18.75/month billed annually per user
Rocketlane
Score 9.7 out of 10
N/A
As per the information provided by the vendor, Rocketlane is a platform specifically designed to cater to onboarding, implementation, and professional services teams. The primary objective of this platform is to enhance collaboration with customers, optimize project delivery efficiency, and augment customer experience and accountability. Its target audience primarily includes industries such as CS (Customer Success) and Professional Services. It emphasizes its capability to expedite time-to…N/A
Pricing
InfinityRocketlane
Editions & Modules
Basic
$3.75
per month. Total $18.75/month billed annually per user
PRO
$6
per month. Total $30/month billed annually per user
ENTERPRISE
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
InfinityRocketlane
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details14-Day Money Back Guarantee
More Pricing Information
Community Pulse
InfinityRocketlane
Features
InfinityRocketlane
Project Management
Comparison of Project Management features of Product A and Product B
Infinity
8.3
Ratings
8% above category average
Rocketlane
8.4
Ratings
9% above category average
Task Management9.00 Ratings9.00 Ratings
Resource Management8.70 Ratings8.00 Ratings
Team Collaboration9.30 Ratings10.00 Ratings
Support for Agile Methodology8.00 Ratings9.00 Ratings
Document Management5.20 Ratings8.00 Ratings
Mobile Access9.00 Ratings00 Ratings
Change request and Case Management9.00 Ratings00 Ratings
Gantt Charts00 Ratings8.00 Ratings
Scheduling00 Ratings9.00 Ratings
Workflow Automation00 Ratings8.00 Ratings
Support for Waterfall Methodology00 Ratings5.00 Ratings
Email integration00 Ratings9.00 Ratings
Timesheet Tracking00 Ratings9.00 Ratings
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InfinityRocketlane
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Score 8.3 out of 10
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Score 8.3 out of 10
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User Ratings
InfinityRocketlane
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
9.0
(0 ratings)
9.0
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
InfinityRocketlane
Likelihood to Recommend
If you require a project management system that's just extremely straightforward and doesn't give you the option for much customization (because you don't need it), then Infinity may not be for you. However, if you're looking for a project management system that can also double as a database or allow you to create standard operating procedures within, in other words, a versatile piece of software, you'll enjoy using Infinity.
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There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.
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Pros
  • CRM
  • career plan
  • Course syllabuses: both master syllabus and it’s copies in particular groups
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  • The project timelines and tasks feature is nice.
  • Status updates can be published, which can be seen by external stakeholders/clients even though they are not on Rocketlane or they have not taken Rocketlane subscriptions.
  • Timesheets can be easily tracked through which resource utilization can be planned.
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Cons
  • lack of attributes
  • not all integration avilable
  • outages
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  • Project Opening time
  • Automated time tracked should be there
  • Every phase has a option to make a call and zoom so time tracked real time
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Likelihood to Renew
No answers on this topic
It really helps to support us in supporting our customers.
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Usability
Very easy to use
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Because of the impact, it has created in terms of saving resources and time by helping them with project-related timelines.
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Support Rating
Among the best I've ever seen for any app, I've used. The support is kind, friendly, and prompt. Not that I've needed too much support in the past, I know that if I need it, I'll be taken care of.
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No answers on this topic
Alternatives Considered
Infinity is a great project management software that is more cost-effective than other popular options. Its pricing plans are highly competitive as well; both individual plans and enterprise solutions are available at highly affordable prices so you don't have to break the bank for a project management system. The user interface is intuitive and easy to use so anyone can get started quickly
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Ease of User, User Friendliness, Customer Onboarding, Task Management, Effective & Efficient communication, Project Management, E-mail reminders/notifications, Publishing status report, Overview of all projects, Templates, Resource management, Timesheet
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Return on Investment
  • Able to help support resource required for campaigns
  • Able to factor in campaign results
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  • As an admin and end-user, Rocketlane has saved me at least four hours of work every week. Multiply that across the entire team, and we're saving two full days of work by removing all the manual tasks.
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ScreenShots

Rocketlane Screenshots

Screenshot of Project ListsScreenshot of Project PlanScreenshot of Status UpdateScreenshot of Customer ViewScreenshot of TemplateScreenshot of Documents