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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Indicative

    Score9.2 out of 10
    N/AIndicative is a cloud based, self service customer analytics platform that gives businesses the tools they need to improve acquisition, conversion and retention through meaningful insights.N/A

    Kissmetrics

    Score9.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Kissmetrics is a customer engagement automation platform. This solution includes behavioral analytics, segmentation, and email campaign automation.

    $150

    per month

    Pricing
    IndicativeKissmetrics
    Editions & Modules
    No answers on this topic
    Growth
    $500
    Monthly Tracked People
    Power
    $850
    Monthly Tracked People
    Enterprise
    Custom
    Monthly Tracked People
    Offerings
    Pricing Offerings
    IndicativeKissmetrics
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup fee$1,500 per installation
    Additional DetailsWhat are Monthly Tracked People? Monthly Tracked People are unique visitors that engage in an Event on your website or with your product, that gets tracked by you in Kissmetrics. Monthly Tracked People can be anonymous or identified.
    More Pricing Information
    User Ratings
    IndicativeKissmetrics
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.9
    (48 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.4
    (27 ratings)
    Usability
    -
    (0 ratings)
    7.1
    (6 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (6 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (9 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.6
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (7 ratings)
    User Testimonials
    IndicativeKissmetrics
    Likelihood to Recommend
    Indicative
    It is well suited for situations or professionals that works with figures and data, or were you need to present this kind of information to your stakeholders. It may also be useful for students in the area of economics, accounting, finance or administration, to develop or train themselves in this area, linking the professional career with some IT knowledge.
    Incentivized
    Read full review
    Kissmetrics
    [Kissmetrics is well suited for the] abandon cart scenario to re-engage users on the purchase journey. Engaging users to personalized content using the visit metrics derived from the data captured at each digital touch points. [Implementing] website campaign and journey orchestration is easy. You get visitor profile to segment upon using different visit metrics and action.
    Incentivized
    Read full review
    Pros
    Indicative
    • No code writing
    • Connection to platforms
    • Connection to warehouse
    Incentivized
    Read full review
    Kissmetrics
    • The more events you track and properties you send along, the more you can see how specific users use your product/service. The user based timeline gives you a perfect start point to get in touch with users, because you can see where they get stuck.
    • Tracking your traffic sources and how they influence conversions is awesome. You can get a perfect view of how much a traffic source contributes to revenue.
    • Funnel reports give you more insights into micro and macro conversion steps and give you actionable data to work with.
    • Customer support!
    Read full review
    Cons
    Indicative
    • Having a longer 'data period' in the 'Growth' plan
    Incentivized
    Read full review
    Kissmetrics
    • Installing.... yes this is also a negative. While you can install and have the program running in minutes, if you use Unbounce, the form tracking process is quite complicated!
    • Updates... I feel like the product updates have slowed a lot lately. Thankfully, the product functionality is so amazing that it hasn't impeded the use of it. However, it is still disappointing to see less frequent software updates.
    • Occasionally clunky UI... there are a few reports that are really easy to mess up and leave you scratching your head on why it isn't showing you any data.
    Incentivized
    Read full review
    Likelihood to Renew
    Indicative
    No answers on this topic
    Kissmetrics
    No answers on this topic
    Usability
    Indicative
    No answers on this topic
    Kissmetrics
    No answers on this topic
    Reliability and Availability
    Indicative
    No answers on this topic
    Kissmetrics
    No answers on this topic
    Performance
    Indicative
    No answers on this topic
    Kissmetrics
    No answers on this topic
    Support Rating
    Indicative
    No answers on this topic
    Kissmetrics
    No answers on this topic
    In-Person Training
    Indicative
    No answers on this topic
    Kissmetrics
    No answers on this topic
    Online Training
    Indicative
    No answers on this topic
    Kissmetrics
    No answers on this topic
    Implementation Rating
    Indicative
    No answers on this topic
    Kissmetrics
    No answers on this topic
    Alternatives Considered
    Indicative
    More intuitive and friendly when using it in comparison to Google Analytics plus the positive experience with their support team when experiencing bags in the system.
    Incentivized
    Read full review
    Kissmetrics
    No answers on this topic
    Return on Investment
    Indicative
    • Insight of financial figures
    Incentivized
    Read full review
    Kissmetrics
    No answers on this topic
    ScreenShots

    Indicative Screenshots

    Screenshot of Cohort ToolScreenshot of Customizable Dashboard

    Kissmetrics Screenshots

    Screenshot of Kissmetrics Activity Report is a part of our report suite called AnalyzeScreenshot of Kissmetrics Populations allow your to track your most important segment over timeScreenshot of Kissmetrics Campaigns allow you to engage your user with automated behavior-based emails when it is most effective