A hiring platform that delivers the interviews needed to reach and understanding of job seekers with recruiting automation technology in one solution.
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Paradox Conversational ATS
Score 7.1 out of 10
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Paradox (Paradox.ai) in Scottsdale, offers Olivia, an AI recruiting assistant focused on improving and reinventing the candidate experience. Olivia helps companies capture and screen candidates, improve conversions, and answer all candidate questions. She delivers one-to-one candidate experience at scale, and even handles interview scheduling.
Indeed is perfect for a low recruiting budget. It was the only platform we had had for a very long time, and it served us well. We are a very large company with Sites all over the US and Canada, with each of our 31 offices having their own Indeed accounts, so sometimes it is hard to get my new recruiters set up with an account, as they think it is fraudulent, and I often have to get on the phone with them to verify the user as our Corporate office is in PA., but we are largely remote, so we have people from around the country.
While my company is not in the high volume hiring space, it appears to be built very effectively to support high volume hiring positions and companies, reducing recruiting efforts around the initial stages of the screening process. The paradox is good at quickly integrating into your Mail Server System (like Outlook) to get their scheduling product up quickly as a baseline.
Although we have a sponsored jobs agreement, so candidates are directed to our website to apply, I have heard recruiters say the old view to where you can see the candidates that applied through Indeed is helpful.
Disabling job posting permissions from certain users would be helpful. Only admin should be able to post jobs (that aren't free). It would help better manage our invoicing and billing with Indeed.
UI - Their UI is very mobile-focused; we are not a mobile-first company when it comes to our candidate's experience. It would be great if the experience was just as seamless and welcoming for the desktop as it was for mobile.
Adding interviewers is not intuitive; it usually is a pain point for new users.
Indeed is great because it seems like a lot of IT consultants and IT resources use it to find new opportunities. The platform is continuously innovating and the price can be reasonable if managed actively and properly when setting up the job posting. I don't give it a 10 because the method of promoting your posting and their cost per applicant value is NOT transparent at all. It is dynamic according to market conditions which we have to assume is in the favor of the company making money and NOT serving us as customers. But maybe we are being too cynical? We say this because their search feature to find our posting and our company information from the candidate's side is suprisingly not very good. Why does only exact match searches work vs returning posts or company information if the candidate does NOT have the exact matching words. That is not how most search tools/engines work. They return the most relevant first and everything else afterward, but Indeed does not seemingly do this from our experience. If we do not enter exact key word matching our job postings and company information is not returned from the candidate search perspective.
Overall usability is very good, for our company it's been helpful for us to be able to navigate a large applicant pool. We've also found the prompts and icons to be very intuitive and aesthetic. Issues have mostly been on the applicant end and the interview option, while helpful, has also had some minor usability issues in the past.
The support team at indeed is very responsive and does a great job of helping you with any problems or questions you may have. They are also very helpful with setting up a budget for your postings to help in getting more applicants for skilled or hard-to-fill positions. We have used many job applicant platforms and indeed is by far the best to work with.
Integration was easy and painless. Really had no issues throughout the process, and Indeed did not offer us support options. Glad that the system is helpful since Indeed's customer service is not. I do wish they had better support options, even a phone number to call if we run into issues.
Over the years we have used many different companies. From Career Building, to glass door to Monster and google. All have been sucessful over time and then a new product and service comes and takes its place. Monster was the best company for a long period of time. Now Indeed is the leader in this type of service
My healthcare client had 55 RSVPs and 19 attendees which were well above their expectations for the event. I think this event significantly reduced the time to hire for those who attended the event.
My customer service client had to cancel their event, but for their next one, they are definitely hoping it will have a great ROI since they are able to hire a high volume for each role.
