TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    InboxAlly

    Score10 out of 10
    Small Businesses (1-50 employees)
    Designed as an email deliverability tool, InboxAlly specifically aims to prevent marketing emails from being redirected into spam folders, to enhance the likelihood of them being opened and further engaged with by recipients, with the goal of augmenting both open and click-through rates. InboxAlly can also warm up domains and IPs to further increase open rates while preventing emails from getting lost in spam. The customer dashboard is where…

    $149

    per month

    SMTP2GO

    Score9.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    SMTP2GO is a dedicated outbound email server SMTP2GO is a New Zealand based SMTP/Email API provider with support staff and servers based across the globe. It automatically connects to the closest server to ensure speedy and efficient delivery. The SMTP2GO support team offers 24/7 assistance in multiple languages to make setup simple. We offer support via ticket, chat and phone. GDPR? Inbound servers and data centres in the EU to make sure sending is…

    $10

    Monthly or Annual Monthly email quota

    Pricing
    InboxAllySMTP2GO
    Editions & Modules
    Starter
    $149
    per month
    Plus
    $645
    per month
    Premium
    $1,190
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    InboxAllySMTP2GO
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsCustom and Enterprise pricing available.Pricing includes support and onboarding.
    More Pricing Information
    Community Pulse
    InboxAllySMTP2GO
    Considered Both Products
    InboxAlly
    No answer on this topic
    SMTP2GO
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    98 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    97 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    98 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    95 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    98 Answers
    User Ratings
    InboxAllySMTP2GO
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (98 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (3 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (4 ratings)
    User Testimonials
    InboxAllySMTP2GO
    Likelihood to Recommend
    InboxAlly
    Well Suited1- Noticeable increase in open rates
    2- Easy setup process
    3- Great customer supportLess Appropriate1- Some users may need time to fully understand all the features2- Improvements in deliverability aren’t always instant; consistency is key. 3- While the value is strong, startups on a tight budget might find it little bit expensive.
    Read full review
    SMTP2GO
    It's great for any application that you need to track email receipt and recipient interaction, or with devices/programs that don't fare well with Exchange based email services. Don't try to set SMTP2GO as your outbound email server if you're using O365, that just isn't a possibility (not that I've looked into that setup).
    Incentivized
    Read full review
    Pros
    InboxAlly
    • Increased open rates
    • Detailed analytics
    • Deliverability issues are solved
    • Best warmup tool for our new email accounts
    Read full review
    SMTP2GO
    • adding senders or domains to improve email deliverability
    • you don't have to deal with RBL to white list an IP address previously used for spaming
    • Control panel gives you enough flexibility without a cluttered UI
    • Everything you need is well documented
    • The API is easy to use offers you the ability to integrate SMTP2Go with virtually anything
    Read full review
    Cons
    InboxAlly
    • Improve their back end UX a bit. It's very easy to understand and super useful, but there's always room for improvement.
    Read full review
    SMTP2GO
    • Might be nice to add a monthly good looking PDF report for subaccount users that can be branded and sent directly to the subaccount contact. A 'client facing' report that we can use to show our customers the email usage history.
    Incentivized
    Read full review
    Likelihood to Renew
    InboxAlly
    No answers on this topic
    SMTP2GO
    Reliability in email delivery is what counts the most. SMTP2GO is undeniably a winner in this category. The price is reasonable, therefore the RoI is excellent.
    Read full review
    Usability
    InboxAlly
    Because of InboxAlly, we are out of "Spam Jail" in just two weeks. This helped us to scale our campaigns and improve our open rate from ~30% to 70%+. Highly recommend to anyone running their own outbound email campaigns or lead generation agencies. InboxAlly teaches inbox providers (e.g., Gmail, Yahoo Mail, etc.) to understand that the emails you send from your domain are important and valued by your recipients.
    Read full review
    SMTP2GO
    While reporting could use some tweaks overall it is a very good product that works reliably and is simple to set up and maintain.
    Incentivized
    Read full review
    Support Rating
    InboxAlly
    No answers on this topic
    SMTP2GO
    When I first contacted SMTP2GO while searching for a solution, they were extremely helpful and attentive. I think it only took two email messages to answer all my questions and make a decision. I don't think I've ever needed any support to implement and operate the several solutions I currently use with the SMTP2GO service. It just works intuitively and flawlessly.
    Incentivized
    Read full review
    Alternatives Considered
    InboxAlly
    Inboxally is more specialised in solving the very problem that we had, while others do a lesser job on tackling the problem of deliverability.
    Read full review
    SMTP2GO
    It has been so long since I did my comparison with other products that no comparison would be valid today. It has worked so well at a price point that is so acceptable that I don't feel an urge to do the evaluation again.
    Incentivized
    Read full review
    Return on Investment
    InboxAlly
    • Our open rates increased by 50%
    • With detailed analytics report, we can check the room for improvement.
    • Improved deliverability
    Read full review
    SMTP2GO
    • Allowed us to use the same SMTP information across the board for all customers instead of having them split between several accounts.
    • More cost efficient than paying for several different email accounts.
    • Created an additional layer of great customer service for us since SMTP information is able to be preprogrammed into the equipment before ever leaving our facility.
    Read full review
    ScreenShots

    InboxAlly Screenshots

    Screenshot of InboxAlly platformScreenshot of InboxAlly reporting

    SMTP2GO Screenshots

    Screenshot of a quick snapshot of the account activity after logging in.Screenshot of the Activity feed that displays the most recent delivery events for email, and provides extra detail when needed.Screenshot of subaccounts, which are available on any paid plan and offer a way to resell the SMTP2GO product to clients and customers.