Imprivata Enterprise Access Management vs. Symantec VIP

Imprivata is a clear market leader for authentication management for healthcare. They don't have a whole lot of competition, and the few competitors that are out there don't really match up.

Incentivized

Symantec VIP is well suited for enterprise institutions, like our own, managing a wide range of devices and wanting to provide their users with an extra layer of security. Being able to have 2-factor authentication with a unique pin was key for us and this would be well suited for any organization that holds sensitive information like, in our case, student records. They have great support and getting issues resolved does not take much time, a quick call to support usually straightens issues out.

Incentivized

• Password management
• Quick access while moving from workstation to workstation
• Auto-login to applications and websites

Incentivized

• VIP access manager is great at setting up multiple tokens for the same user.
• VIP access manager is great at managing multiple users simultaneously.
• VIP access manager can be accessed from the web, the browser-based interface makes it easy to connect.

Incentivized

• The agent process was sometime slow.
• System health was an issue and the tool really needs a maintenance process to allow for a system restart when not in use, we accomplished it with secondary scripts.
• Disconnect with Citrix was sometimes an issue but we were running an older version of the application server. The logging and troubleshooting was cumbersome to comb through.

Incentivized

• Reliability on the app. Most users dislike having the authentication app on their cell phone because if they don't have their cellular device on-hand then they're unable to authenticate.
• Perhaps a bio-metric enhancement in the near future would take this application to the next level.

Incentivized

Great vendor support, along with a great product solution

Incentivized

It's easy to deploy and the total cost of ownership is lesser compared to other products. Have dedicated support team who helps you out when there is any technical issue.The Admin console very easy and intuitive to use; this makes any new user to manage the tool very easily with less hand holding.

Incentivized

Duo is good but Symantec VIP really takes the cake. Both Symantec VIP and Duo Security are used as a two factor application but Symantec VIP also allows you to use physical tokens. Some of our users prefer those over their phones and we can easily leverage Symantec VIP for that.

Incentivized

• Simplified the user log in experience.
• Reclaimed staff time and efficiency in the daily operations.
• Helped us maintain industry required compliance mandates.

Incentivized

• It was as easy to implement and manage as promised, so that definitely saved us time and frustration.
• It allowed us to improve on our existing PHI and PII security measures.
• Allowing secure access from remote locations, especially smart phones, was a huge plus.

Incentivized