Impraise vs. Small Improvements

If you're a SMB looking for a cost-effective solution with a great team to support you in implementation, Impraise is a great solution! As you scale, or if your reviews are complex with various cycles during different timelines, this may not be the right tool for you. All and all, they provided flexibility to ensure our folks had productive feedback conversations 2x/year, and also gave folks the optionality to ask/give real-time and regular feedback above and beyond reviews.

Incentivized

Small Improvements is well suited in any sector or organization given that it tracks employee performance, 1:1 meetings, employee recognition and so on. I've used other tools previously like ones built in-house, Excel spreadsheets and even competitors like Workday but Small Improvements is leaps ahead of those other tools in its ability to execute well on employee performance tracking, recognition and meetings.

Incentivized

• Personalized customer service and high touch support
• Mobil friendly
• Generally customizable to fit various needs

Incentivized

• Goal Tracking: Enables users to chart goals, track progress, and provide details about what they want/expect to achieve.
• Praise Wall: A public place to post positive and encouraging comments about other employees.
• 360 Reviews: Users can request and gain 1:1 feedback; this can be anonymous if desired.

Incentivized

• Impraise was not a solution that could scale with us to 3,000+ employees.
• It was not easily integrated with other HRIS and HR tools we were using
• As reviews got more complex, it being less and less user friendly

Incentivized

• Being able to edit projects more easily (and have a documented edit history) would be beneficial.
• Possibly integrations with popular platforms (such as JIRA) to give expanded detail of project tracking.
• Gantt charts would be a nice to have for a top level management view.

Incentivized

The customer support is quick and thorough, they have access to our account to answers are tailored to our needs. They also have a good knowledge base and self-help site with some video tutorials and FAQs which saved us time as opposed to just calling or emailing support. For the times that we did reach out, it only took one response to get our issue resolved.

Incentivized

Impraise is a strong tool for smaller teams given their high-touch customer service and flexible product. As you scale and need more integrated, complex solutions, a system like Workday may make more sense for your business.

Incentivized

While still far from perfect, Lattice has much stronger goal-setting and 1:1 features (see my list of areas for improvement above). At another company, we put all OKR in Confluence and used Google Drive (specifically Google Docs) for 1:1 notes and performance evaluations. While it may seem cumbersome to conduct something like a performance review process via Google Docs, I appreciated the flexibility that it offered. I also still think that shared Google Doc is a perfectly fine tool for 1:1 notes (it even has assignable tasks now), and Confluence is a perfectly fine tool for defining OKR and tracking progress. Keep it simple (c).

Incentivized

• Impraise was critical for our bi-annual review process
• Strong tool for the price

Incentivized

• Before we had Small Improvements, personal goal setting was completely disorganized. Some managers made sure it was done, likewise many did not.
• Having past goals collected in one repository has been a blessing. I couldn't imagine not having Small Improvements or something comparable.

Incentivized