Impact vs. Salesforce Partner Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Impact
Score 7.0 out of 10
N/A
Impact Radius is a partner management platform from the company of the same name in Santa Barbara, California. The platform touts tag management without technical assistance for marketers, tracking of all media channels for multi-channel and mobile marketing, call tracking for inbound calls, and affiliate / partner program management capabilities. Central to the platform is the Partner Manager, with its pay-for-performance affiliate management capabilities.N/A
Salesforce Partner Management
Score 8.1 out of 10
N/A
Salesforce Partner Management is a partner relationship management (PRM) software solution offered by Salesforce.
$25
per month per user
Pricing
ImpactSalesforce Partner Management
Editions & Modules
No answers on this topic
Essentials
$25
per month per user
Professional
$75
per month per user
Enterprise
$150
per month per user
Unlimited
$300
per month per user
Offerings
Pricing Offerings
ImpactSalesforce Partner Management
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll plans are billed annually.
More Pricing Information
Community Pulse
ImpactSalesforce Partner Management
Features
ImpactSalesforce Partner Management
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Impact
7.0
Ratings
1% above category average
Salesforce Partner Management
-
Ratings
Dashboards7.00 Ratings00 Ratings
Standard reports6.90 Ratings00 Ratings
Custom reports7.00 Ratings00 Ratings
Partner performance analytics7.00 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Impact
6.6
Ratings
0% below category average
Salesforce Partner Management
-
Ratings
Content management5.90 Ratings00 Ratings
Content sharing6.90 Ratings00 Ratings
Partner collaboration tools7.00 Ratings00 Ratings
Partner Lifecycle Management
Comparison of Partner Lifecycle Management features of Product A and Product B
Impact
6.4
Ratings
0% above category average
Salesforce Partner Management
-
Ratings
Lead distribution6.00 Ratings00 Ratings
Co-op advertising6.00 Ratings00 Ratings
Partner discovery and onboarding7.00 Ratings00 Ratings
Referral tracking6.00 Ratings00 Ratings
Journey builder7.00 Ratings00 Ratings
Best Alternatives
ImpactSalesforce Partner Management
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Salesforce Experience Cloud
Salesforce Experience Cloud
Score 7.9 out of 10
Salesforce Experience Cloud
Salesforce Experience Cloud
Score 7.9 out of 10
Enterprises
Salesforce Experience Cloud
Salesforce Experience Cloud
Score 7.9 out of 10
Salesforce Experience Cloud
Salesforce Experience Cloud
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ImpactSalesforce Partner Management
Likelihood to Recommend
6.9
(0 ratings)
8.5
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(0 ratings)
Usability
7.0
(0 ratings)
7.3
(0 ratings)
Support Rating
1.0
(0 ratings)
-
(0 ratings)
User Testimonials
ImpactSalesforce Partner Management
Likelihood to Recommend
Impact is well-suited for those trying to upgrade their affiliate program and get more partners. It's one of the best solutions out there for advertisers looking to make a huge push. It's less appropriate for very small businesses that may not be able to afford the high monthly minimum of $1,000 or more.
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For partners on-boarding and information sharing this tool is a perfect fit. It also fits well for admin users as it helps to consolidate all information in one place with most common integrations being supported by Salesforce. So far we've been dipping our toes with this product, but in the future look forward to expanding on functionalities that we utilize in business processes
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Pros
  • There are no hidden charges and tracking is instant and automated.
  • As an affiliate, Finding relevant offers and managing the programs is quite easy.
  • It has a great user interface which is quite easy to use and manage.
  • There is nearly zero downtime, which makes it much more efficient and reliable.
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  • Connects with Salesforce CRM
  • Retains historical data
  • Good UI
  • Well organized
  • Easy to link items to owners
  • Salesforce CMS is good
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Cons
  • User interface could be improved a little, as it is a quite difficult task to find the content or links
  • Approval from the advertisers sometimes takes a huge amount of time. If they can somehow reduce the response time, it will be great
  • New affiliates might find the onboarding process a little difficult
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  • One thing is, you have to put the time you took on the case if you edited it. I would like to change the name or a note and not have to go back and put how long it took.
  • Reports can sometimes be hard to create.
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Likelihood to Renew
No answers on this topic
We are definitely going to renew as we created and developed a very functional and complete solution that we won't want to lose. and the reason we achieved that is by continuously evolving and enhancing. That would not be possible without the qualified technical support we have at our disposal internally.
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Usability
Impact has had a major impact on our business. It is pretty easy to use if you don't have multiple accounts with them, so be sure you keep things streamlined. Otherwise, it can be confusing if you have to bounce between different accounts you've applied to. While they are managed under a single login, they can be difficult to distinguish between when trying to see how successful your campaigns are.
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Salesforce Partner Management is complete and has great usability. Just as a Salesforce full CRM does. However, when you have to deploy the initial implementation and/or create the infrastructure for your Salesforce Partner Management it might require, as expected, a very good support and development team and resources
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Support Rating
We've been reaching out requesting support for two months and no one has responded. They completely ghosted us. We've emailed the original sales rep, our account manager, our sales rep and account manager's bosses, and others. Still no response, though I can see the emails have been opened multiple times. I've never experienced worse support.
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No answers on this topic
Alternatives Considered
Everflow had ok tracking but didn't have a great payment process and their marketplace was geared towards larger marketing conglomerates that we would have had to sign other contracts with. CJ is very comparable in terms of features their marketplace is bigger but the quality isn't always as high. The impact has the best tracking and SEM policy monitoring of the bunch.
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In general lines, the simple drag-and-drop interface of Salesforce Partner Management makes it a great tool when comparing it with the rest of the tools in the market. Additionally, the vast number of integration with content management systems is not a feature easily found in other similar tools and it really helps with the assets management process.
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Return on Investment
  • By using Impact we were able to increase the number of advertisers on our platform.
  • Delayed payments on the part of advertisers or Impact creates so many execution issues.
  • Multi regional campaigns helped us to increase our presens in the market.
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  • Saves time during my day to find not only my notes but other people's notes so I don't have to go back to them to find the data.
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ScreenShots

Impact Screenshots

Screenshot of Impact.com