TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Impact Dialing

    Score9 out of 10
    N/AImpact Dialing offers hosted predictive and power dialers.N/A

    Orum

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Orum is sales technology that allows users to plug AI into the sales process to accelerate top of funnel with good data and more conversations. It enables users to dial hands-free, multiple numbers in parallel, automate dispositions and call outcomes in a CRM, and speak with more prospective clients. With it, users don't need to wait for Voicemails, manually dial, or fumble with account research. Orum is designed to bring everything needed in front of sales reps, and connect users with target…N/A
    Pricing
    Impact DialingOrum
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Impact DialingOrum
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Impact DialingOrum
    Considered Both Products
    Impact Dialing LLC
    No answer on this topic
    Orum
    Chose Orum
    Orum definitely has a layout that is strong, and the follow ups, notes, and the feedback your SDR manager or Sales manager can give you is priceless on this, at the end of the day this tool can be used to coach reps and also the tags can help get infront of your ICP faster.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    73%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    91%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    Impact DialingOrum
    Preview Dialer
    Comparison of Preview Dialer features of Impact Dialing and Orum
    Feature
    Impact Dialing
    -
    Ratings
    Orum
    8.0
    10 Ratings
    11% above category average
    Contact preview00 Ratings8.210 Ratings
    Dialer-CRM integration00 Ratings7.810 Ratings
    Call notes & tags00 Ratings8.010 Ratings
    Automatic call logging00 Ratings8.010 Ratings
    Core Dialer
    Comparison of Core Dialer features of Impact Dialing and Orum
    Feature
    Impact Dialing
    -
    Ratings
    Orum
    7.6
    10 Ratings
    0% below category average
    Outbound dialing00 Ratings8.010 Ratings
    Custom caller ID00 Ratings8.08 Ratings
    Click-to-call00 Ratings7.77 Ratings
    Recorded voicemail drop00 Ratings8.010 Ratings
    Dialer contact import00 Ratings7.28 Ratings
    Campaign & list management00 Ratings6.97 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Impact Dialing and Orum
    Feature
    Impact Dialing
    -
    Ratings
    Orum
    7.4
    9 Ratings
    2% below category average
    Follow-up calls00 Ratings6.98 Ratings
    Dialer reporting & analytics00 Ratings7.49 Ratings
    Dialer compliance00 Ratings7.98 Ratings
    Best Alternatives
    Impact DialingOrum
    Small Businesses
    Dialpad Sell
    Score9.5 out of 10
    Dialpad Sell
    Score9.5 out of 10
    Medium-sized Companies
    Orum
    Score8.9 out of 10
    Dialpad Sell
    Score9.5 out of 10
    Enterprises
    Dialpad Sell
    Score9.5 out of 10
    Dialpad Sell
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Impact DialingOrum
    Likelihood to Recommend
    -
    (0 ratings)
    8.7
    (10 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (4 ratings)
    User Testimonials
    Impact DialingOrum
    Likelihood to Recommend
    Impact Dialing LLC
    No answers on this topic
    Orum
    In general, our experience was not good at all, we had been here for two months. We were using Orum. They didn't get one qualified lead out of it, which may not be the actual product. It could just be us. In conclusion, we just fell like a number in a system, and that doesn't really go with our company's values,
    Read full review
    Pros
    Impact Dialing LLC
    No answers on this topic
    Orum
    • Our Customer Success Manager, Matt, is my best CSM across all of my sales tech stack.
    • It does exactly what it's supposed to. We spend more time talking than we do dialing. Unreal.
    • Nice Salesloft/Outreach/Salesforce integrations make it easy to use.
    Read full review
    Cons
    Impact Dialing LLC
    No answers on this topic
    Orum
    • Calls get cut off more regularly than I would expect. I am not sure if that is an issue on Orum's end, but I don't think it is a network issue either so I am not sure why.
    • In the search lists, it would be nice if we could add favorite cadences or separate by our own.
    Incentivized
    Read full review
    Usability
    Impact Dialing LLC
    No answers on this topic
    Orum
    It's pretty easy to use and integrates with my other tools well. Only reason it isn't a 10 is because sometimes the pause auto dial option is a bit buggy and at some points the prospect can have difficulty hearing me on the other line. Overall though it's intuitive and easy to use
    Incentivized
    Read full review
    Support Rating
    Impact Dialing LLC
    No answers on this topic
    Orum
    I have not needed to interact with their support team yet, so I cannot give a valid response. So far, their tool is simple and straightforward to use.
    Read full review
    Alternatives Considered
    Impact Dialing LLC
    No answers on this topic
    Orum
    PhoneBurner is a good dialer as well and might be a better fit for a different use case, but as of my writing this review, they do not have a direct integration with Outreach. They allow a third-party (PieSync) to make certain "if-than" connections, but PhoneBurner didn't make it clear if there was a way to automatically log calls in Outreach. Plus PieSync brings its own monthly cost. Orum is a bit more expensive but well worth it for me.
    Read full review
    Return on Investment
    Impact Dialing LLC
    No answers on this topic
    Orum
    • My personal ROI has been approximately a 100% increase in the number of calls I can make in a given amount of time, vs. calling directly from Outreach before (roughly 50 calls per hour to 100+). The increased potential for business is worth the cost of admission for me.
    Read full review
    ScreenShots