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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Imonggo

    Score8 out of 10
    N/AImonggo is a free web-based point of sale solution that launched in 2009. The vendor says currently it is scaling to address the various needs of states across global markets to become the authority in a point-of-sale solution for growing businesses.

    $30

    per month, per branch

    Lightspeed Retail

    Score6.9 out of 10
    N/ALightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.N/A
    Pricing
    ImonggoLightspeed Retail
    Editions & Modules
    Premium
    $30
    per month, per branch
    Basic
    $79.00 ($69.00)
    per month (when billed annually)
    Starter
    $119.00 ($99.00)
    per month (when billed annually)
    Standard
    $139.00 ($119.00)
    per month (when billed annually)
    Advanced
    $189.00 ($169.00)
    per month (when billed annually)
    Pro
    $259.00 ($229.00)
    per month (when billed annually)
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    ImonggoLightspeed Retail
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ImonggoLightspeed Retail
    Considered Both Products
    Imonggo
    No answer on this topic
    Lightspeed
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    50%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    63%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    63%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    63%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    75%
    Implementation went as expected
    6 Answers
    Best Alternatives
    ImonggoLightspeed Retail
    Small Businesses
    Square POS
    Score10 out of 10
    Square POS
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ImonggoLightspeed Retail
    Likelihood to Recommend
    8.0
    (1 ratings)
    7.7
    (13 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.8
    (4 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ImonggoLightspeed Retail
    Likelihood to Recommend
    Imonggo
    With all of the supplies and outreach we do with clients, Imonggo is really good at tracking that inventory. We can scan it in to have a detailed accounting of where our supplies end up located. We can scan them out to track which department is using supplies and at which quantities. This helps us keep track of our inventory usage rates and therein our connections with clients. This extremely useful in our grant reporting so we can track spending and demonstrate that money is translating to tangible benefits for our clients.
    Incentivized
    Read full review
    Lightspeed
    It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software.
    Incentivized
    Read full review
    Pros
    Imonggo
    • Inventory management - It's easy to update inventories and organize items with specific tags.
    • Client information - It's easy to update basic client information into the system and maintain easy access to their records.
    • Visualization - It can visualize inventory quantities and helps provide a graphical representation of which department is consuming which resources.
    • UI - The UI is pretty paired down so it's not cluttered and limits the options to only what is relevant to your given task.
    Incentivized
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    Lightspeed
    • Lightspeed Retail has great reports that are very easy to read and understand.
    • Lightspeed Retail is great to train new employees on because of its ease of use. There are not lots of different things that you have to learn just basics.
    Incentivized
    Read full review
    Cons
    Imonggo
    • Design - While the UI is navigable, the design looks a bit dated.
    • Server issues - Occasionally the web-based client is too slow to process information and can result in a double input of said information. It's not life ending but a bit annoying at times.
    • Custom Tagging - Most of the tags we input to classify inventory have to be entered manually, it would really nice to have those populate automatically.
    • Inventory buttons - They used to have buttons that you could click to change the inventory in a given field, now you just have to enter the number in the field itself. Was much nicer to have the option of both.
    Incentivized
    Read full review
    Lightspeed
    • With a larger SKU assortment size, the software really starts to struggle with doing physical inventory after scanning in a few hundred items.
    • Several times throughout each year Lightspeed went down on us (not our internet connection but actually Lightspeed verified).
    • Special order system could use a lot of modern improvements (ability to schedule ahead of time, etc.)
    • Reports are very basic, and will likely require there Lightspeed Analytics to actually get reports useful for day to day operations.
    • Weak system for receiving purchase orders.
    • Does not handle items and cases for reordering very well. Have used multiple Point of Sale systems in the past 10 years that allow to set reorder points based on single items, but reorder the case automatically, Lightspeed has no support for this.
    Incentivized
    Read full review
    Likelihood to Renew
    Imonggo
    It's something we've used for a while now and we're pleased ultimately with its functionality. This is not to say its perfect, it isn't, but accomplishes a lot of what we need it to do. The fact we've been able to utilize it outside of a traditional retail environment speaks to its versatility and adaptability. For those reasons we'll continue to use until we're presented with a better alternative.
    Incentivized
    Read full review
    Lightspeed
    No answers on this topic
    Usability
    Imonggo
    It's pretty phenomenal for inventory management/POS of functions. Relatively easy to use and incorporate into our process. The lack of customization and categorization from the client/customer tracking side of the software is its big limitations and the only frustration for a usability perspective.
    Incentivized
    Read full review
    Lightspeed
    Very easy to use and figure out without calling customer support which is also very responsive and helpful.
    Incentivized
    Read full review
    Reliability and Availability
    Imonggo
    Yes it's always available. We've never had an outage issue.
    Incentivized
    Read full review
    Lightspeed
    No answers on this topic
    Performance
    Imonggo
    It usually loads quickly and without hesitation. There are the occasional slow moments in connectivity that can present small frustrations, but nothing majorly inhibiting. We haven't integrated it apart from being a standalone application.
    Incentivized
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    Lightspeed
    No answers on this topic
    Support Rating
    Imonggo
    The few times we've used them, they've been really solid. The only reason they didn't a perfect 10 is that we haven't had a major hiccup by which to judge them.
    Incentivized
    Read full review
    Lightspeed
    I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful. One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling. But overall their support is usually quick and friendly.
    Incentivized
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    Implementation Rating
    Imonggo
    It's hard to give anything a perfect 10 when it comes to implementation unless it does it all for you. Our biggest complaint was the time it took to set up everything in the software, though to be fair that's almost always going to be the case with inventory management software. The lack of auto-populate fields did slow us down some, but ultimately we got the set up done without egregious headaches, that's a win in my book.
    Incentivized
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    Lightspeed
    No answers on this topic
    Alternatives Considered
    Imonggo
    Imonggo makes things simpler given its relatively clean UI and simple options tree that results from each click. Salesforce can do more and use custom tracking more efficiently but is more of a pain to set up and maintain. Xero handles inventory management in a different way than Imonggo and for day to day purposes its easier for our staff to use Immongo. Imonggo lets lower level staff interact with our inventory and we can set up access for them to more akin to its typical POS service, scanning out inventory for clients.
    Incentivized
    Read full review
    Lightspeed
    Lightspeed is faster, sleeker and more modern than our previous POS system. I can’t express enough how easy the online store portion of Lightspeed is - it just intuitive and sometimes, is TOO easy, I feel like I have to be forgetting something. Lightspeed is staying modern and current where our previous POS was not
    Incentivized
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    Scalability
    Imonggo
    It works exactly as we intend the vast majority of the time. There are moments where the software is slow to respond and thus causes duplicate input of information. That may be the fault of our machine/internet connection, but it happens with enough frequency that it can be a small hiccup. Usually any hiccups that it presents can be remedied immediately.
    Incentivized
    Read full review
    Lightspeed
    No answers on this topic
    Return on Investment
    Imonggo
    • Inventory management - This has been extremely helpful to track what we're using and in what quantities. Makes budgeting a lot easier and more accurate.
    • Client engagement - It's helped us engage and maintain clients, but by the same token has proven limited as it's difficult to separate clients into custom subcategories.
    • Grant reporting - The numbers generated through Imonggo are really helpful for providing numerical feedback to our funders.
    Incentivized
    Read full review
    Lightspeed
    • Certainly has saved money on cash-outs/ accounting due to QuickBooks integration.
    • Faster processing through tills means happier customers and more sales per hour.
    • Expensive product at $5K a year has taken away some profitability for this small business. It's way, way over priced.
    Read full review
    ScreenShots