iMIS vs. WildApricot by Personify

iMIS is great for membership associations who need one place. I love their contact database, I just wish we could pull reports easily from their system and publishing would not freeze when making changes to our website. Everything that does work correctly is really easy to set up.

Incentivized

It is well suited to our environment, that's why I chose it. Where it might not be as successful is in operations such as gyms, where specific areas or equipment need to be scheduled.

Incentivized

• iMIS has many modules that can be purchased seperately based on the organizations needs.
• The CMS component enables you to build member websites to display member profiles and implement business processes for the members.

Incentivized

• Automate member renewals and provide reminders for members with automatic renewal
• Tracking of member donations and the ability for a member to retrieve detailed donation receipt/acknowledgement for a variety fo donation types (in-kind, cash, etc)
• Provide integration between membership records and the association's website - using either the integrated CMS or code snippets
• Track member financials - open invoices, paid invoices
• Enable event management for both free and paid events

• It was difficult for various departments to customize the functionality of iMis without it impacting the organization as a whole.
• I often felt restricted and limited when using iMis. I do not feel that this software is current with today’s technology.
• It did not sync well with Authorize.net. Therefore, I had to do double data entry. This let to me needing to hire on more staff.

Incentivized

• Query functionality could be improved to allow appropriate granularity for item selection.
• Enhancement requests take a long time. Feedback from development on enhancement requests seems to be lacking.

Incentivized

I wasn't involved with the selection process, but for anything that I have experience with that is specifically for associations, iMIS Engagement Management System stacks up pretty well. It doesn't compare well to the others like a Salesforce or Marketo, but it's not really meant to. Many times those products are out of the price range for associations.

Incentivized

When compared to iMIS, Wild Apricot is an order of magnitude easier to implement and use. It is also a tool that can be administered without a considerable amount of outside support and expense. Wild Apricot is also a more fully integrated system that does not require complicated module licensing and the associated costs. iMIS is also much more expense than Wild Apricot Ultimate Membership Pro (UMP) is a WordPress plugin solution for managing association memberships. Since this is an add-on software, the cost is a small faction of the expense associated with Wild Apricot. The feature set of Wild Apricot is more extensive than the capabilities of of UMP, however, Wild Apricot is easier to use and understand that UMP. Being a hosted solution, Wild Apricot is also much more stable and predictable.

• We measure ROI in terms of changed lives, not revenue since we are a church and a non-profit organization. As our church has grown, we have been better equipped to identify new visitors, follow-up on the physical and spiritual needs of our membership and give away leadership to our members.

Incentivized

• Has helped us track our participants' arc through our series of workshop
• Has helped us keep track of demographics of registrants to ensure we are reaching a diverse set of practitioners

Incentivized