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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iManage Work

    Score8.1 out of 10
    N/AiManage Work is a document management solution formerly known as HP Worksite. iManage was divested from Hewlett-Packard in 2015 and is now an independent company, headquartered in Chicago.N/A

    Nuxeo

    Score7.9 out of 10
    N/AThe Hyland Nuxeo Platform is a cloud-native, cloud-first, scalable solution which utilizes automation technologies to improve efficiencies, increase accuracy, and provide its capabilities. With it’s low-code technology, organizations can implement Hyland’s Nuxeo Platform with customizable features that allow organizations to develop a creative workflow. Employees can then create, tag, organize, and share dynamic content, including rich media and 3D digital assets and their metadata to be used in…N/A
    Pricing
    iManage WorkNuxeo
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    iManage WorkNuxeo
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    iManage WorkNuxeo
    Enterprise Content Management
    Comparison of Enterprise Content Management features of iManage Work and Nuxeo
    Feature
    iManage Work
    -
    Ratings
    Nuxeo
    8.0
    23 Ratings
    1% above category average
    Content capture & imaging00 Ratings8.220 Ratings
    File sync, storage & archiving00 Ratings8.123 Ratings
    Document management00 Ratings8.221 Ratings
    Records management00 Ratings8.120 Ratings
    Content search & retrieval00 Ratings8.122 Ratings
    Enterprise content collaboration00 Ratings7.818 Ratings
    Content publishing & creation00 Ratings8.022 Ratings
    Security, risk management & information governance00 Ratings7.419 Ratings
    Contract lifecycle management00 Ratings8.216 Ratings
    Automated workflows00 Ratings8.223 Ratings
    Artificial intelligence00 Ratings7.317 Ratings
    Mobile support00 Ratings7.115 Ratings
    Integration00 Ratings8.720 Ratings
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    iManage WorkNuxeo
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    User Ratings
    iManage WorkNuxeo
    Likelihood to Recommend
    8.0
    (10 ratings)
    7.5
    (23 ratings)
    Usability
    8.0
    (2 ratings)
    6.7
    (12 ratings)
    Performance
    -
    (0 ratings)
    7.5
    (12 ratings)
    Support Rating
    9.0
    (3 ratings)
    6.6
    (11 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.4
    (12 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    iManage WorkNuxeo
    Likelihood to Recommend
    iManage
    Legal team using this product helps the team to better access documents securely within their email app (Outlook) and the user experience to control the document is excellent and being able to make it private and isolate confidential documents during a court session is very important and iManage has met our requirements. Also, being able to access instantly from users' workstation/laptop devices is very important and iManage plugin for outlook has satisfied our Business requirements.
    Incentivized
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    Hyland
    Nuxeo works very well for us as a Digital Media Asset Management tool. I understand given its flexibility, it has also been used for managing insurance claims. It seems to be well suited for uses where some customization is required, yet there is a desire to leverage best practices, reusable code components.
    Incentivized
    Read full review
    Pros
    iManage
    • Very reliable, once setup it is usually pretty flawless outside of Outlook-related issues.
    • Simple and easy to use organization of files and groups.
    • Customizable for different departments or sections to divide up access and partition document system.
    • Allows collaboration with outside parties and makes sharing documents quick and easy.
    Incentivized
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    Hyland
    • The platform has Lots of option to protect assets, review and share with the required people.
    • It provides a seamless transition from SharePoint which is extremely useful for our business as we have tons of data stored on SharePoint.
    • It is a powerful tool, especially for searching - since the indexing is super fast unlike other platforms.
    Incentivized
    Read full review
    Cons
    iManage
    • Proper implementation of the software is important. We have a client who also has iManage for their large in-house legal department but the implementation seems to have not been as thorough so their experience with the software has not been as positive.
    • Again, proper implementation is key to how powerful the software can be. For a long while our organization did not have the full-text searching implemented, and it was a game changer when we finally did it.
    • I understand that our implementation of iManage does not allow for multiple template matters based on different situations. So we have five default folders, but it would be nice to have a couple of templates, with different numbers and names of the subfolders depending on the situation.
    Incentivized
    Read full review
    Hyland
    • Public documentation - it has some + public forums, but we felt more is needed
    • Back-end management - the web UI is fancy, but it sometimes translates to some tough to understand implementations
    • Starting sequence of on-premise installations - Java gibberish in the logs; sifting is required to identify real issues from acceptable ones
    • No built-in monitoring and performance alerting
    Incentivized
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    Likelihood to Renew
    iManage
    It has been what our firm has always used, and overall everyone seems to be pleased with it. It is user friendly and intuitive and it doesn't appear we have any intention of changing what we use for our purposes.
    Incentivized
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    Hyland
    No answers on this topic
    Usability
    iManage
    To me iManage is very intuitive and user friendly. The switch from the application vs the Outlook extension was an adjustment, but it was one I made pretty easily once it happened.
    Incentivized
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    Hyland
    Nuxeo provides a
    WebUI that they are always improving based on customer feedback. The interface is designed with flexibility in
    mind - this means that it must be customized to the business's use case before
    it can achieve its maximum usability.

    The Nuxeo Studio
    interface provides developers and administrators the building blocks to achieve
    much of this customization - they just need to put the building blocks together
    in ways that best meet the end users' needs.
    The API and SDKs allow for more advanced customization.
    Incentivized
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    Performance
    iManage
    No answers on this topic
    Hyland
    This is something that we have struggled with a bit. We push the boundaries of Nuxeo in this area, both with the number of assets and the size of assets. We have a lot of large, long videos, and we are continually tuning performance in this area.
    Incentivized
    Read full review
    Support Rating
    iManage
    We had an issue a few years ago where a plug-in of some sort which allowed the viewing of PDFs got updated and then whenever some people previewed PDFs in iManage then Outlook would crash. My outlook crashed over 20 times in a single day once. It was a pretty bad time. I know one of our information technology professionals in another office worked non-stop with iManage to get it resolved, and it seemed like they did take the issue pretty seriously.
    Incentivized
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    Hyland
    Nuxeo support is very willing to help whenever there is an issue. We have a weekly touchbase with someone from the Nuxeo team that we discuss any development issues with, and there is an open line of communication between our team and the Nuxeo team. They have been supporting us phenomenally, every step of the way.
    Incentivized
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    In-Person Training
    iManage
    No answers on this topic
    Hyland
    I attended instructor-led trainings at a couple of points when I was first beginning to serve as project manager on Nuxeo projects. The first one that I attended was meant for business users and decision-makers. The second one was meant for system administrators. The first one provided a great introduction, through demos, of how Nuxeo could be adapted to very different business use cases. The second one, like many instructor-led trainings, was meant for users of a variety of skill levels, and so it could be a bit slow at times for students with a stronger technical background, but the instructor was able to include more advanced components as well.
    Incentivized
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    Online Training
    iManage
    No answers on this topic
    Hyland
    Nuxeo University provides an ideal starting point for developers and system administrators who are new to the Nuxeo platform. So, in terms of online training for developers and administrators, the learning paths are definitely available. In terms of training for end users: keep in mind that Nuxeo is a foundation with building blocks - what you do with those building blocks is up to you and depends on your business's specific use cases. For this reason, end-user training is largely up to you because it will need to depend on how you've built and configured the system. That said, I've seen the companies that I've worked with configure the system based largely on end-user input, and so it has fit very closely with what those users wanted to do and how they wanted to do it. In cases where elements of the UI weren't fitting quite right with what users naturally wanted to do, based on their process flows, we've often found it easy enough to adapt the UI to the users, rather than using training to adapt the users to the UI.
    Incentivized
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    Implementation Rating
    iManage
    No answers on this topic
    Hyland
    The technical support team of the Nuxeo was always on the go to help us. Being an IT technician, I haven't faced any such issue, but the problem was that it took much longer than anticipated. Otherwise, we didn't need to get other implementation partners to help us in its implementation.
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    Alternatives Considered
    iManage
    I have viewed several other document management system software, but iManage was already installed at my company before I started working here. For us, I think this is the right solution. Companies with a smaller number of employees or smaller document collections could find some other options that might suite their needs and budget better. We definitely want an on premises solution that provides all the security, tracking, searching, and integration issues iManage offers. Many of the other solutions have adopted cloud technologies only at this point and we are not ready to consider cloud storage due for our sensitive documents at this point.
    Incentivized
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    Hyland
    It is built on open-source technologies. A very small footprint is required to run it. It can be run in a cloud and utilize the power of cloud services, unlike other competitors.
    Incentivized
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    Return on Investment
    iManage
    • The amount of time needed in searching is reduced to few seconds and organizing the documents by case numbers has been the best ROI for our Legal team.
    • The Automation for index searching and AI of relating to the case numbers increases the productivity for the users within our legal team where error is minimum.
    • Less efforts are required to manage Permissions and granting permissions. Applying APIs for granting permissions has been automated.
    Incentivized
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    Hyland
    • Excellent management of curriculum content so we know where, when, and how it is used.
    • Reuse of content is a big use case and Nuxeo manages content, so we can do it.
    • Roles are very flexible and allow us to actively manage users, contractors, and administrators.
    Incentivized
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    ScreenShots

    Nuxeo Screenshots

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