iGrafx vs. UiPath Process Mining

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iGrafx
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
iGrafx provides a Process Knowledge Management Platform enabling Business Transformation through process discovery & analysis, RPA & workflow automation, customer journey, governance, risk, and compliance. The vendor's solutions are available as SaaS and private cloud deployment and are presented as scalable, currently supporting large, global enterprises with over 100k users.N/A
UiPath Process Mining
Score 8.6 out of 10
N/A
UiPath Process Mining (based on the former ProcessGold Process Mining tool) provides visibility and understanding of business operations and performance. Process intelligence makes it possible to diagnose key risks and identify opportunities to drive better business performance. ProcessGold was acquired by UiPath (October 2019).N/A
Pricing
iGrafxUiPath Process Mining
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
iGrafxUiPath Process Mining
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsNo two customer needs are the same. Contact us and we will be happy to provide you pricing based on your companies specific needs.
More Pricing Information
Community Pulse
iGrafxUiPath Process Mining
Features
iGrafxUiPath Process Mining
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
iGrafx
5.7
Ratings
36% below category average
UiPath Process Mining
-
Ratings
Dashboards6.00 Ratings00 Ratings
Standard reports5.00 Ratings00 Ratings
Custom reports6.00 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
iGrafx
8.5
Ratings
2% above category average
UiPath Process Mining
-
Ratings
Process designer9.00 Ratings00 Ratings
Process simulation8.00 Ratings00 Ratings
SOA support8.00 Ratings00 Ratings
Process player9.00 Ratings00 Ratings
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iGrafxUiPath Process Mining
Small Businesses
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Score 9.5 out of 10

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Medium-sized Companies
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Score 9.5 out of 10
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Score 7.7 out of 10
Enterprises
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Score 8.9 out of 10
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Score 7.7 out of 10
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User Ratings
iGrafxUiPath Process Mining
Likelihood to Recommend
9.0
(0 ratings)
8.6
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
8.6
(0 ratings)
Usability
10.0
(0 ratings)
9.0
(0 ratings)
Support Rating
3.0
(0 ratings)
8.1
(0 ratings)
In-Person Training
-
(0 ratings)
8.0
(0 ratings)
Online Training
-
(0 ratings)
8.0
(0 ratings)
Implementation Rating
10.0
(0 ratings)
8.0
(0 ratings)
User Testimonials
iGrafxUiPath Process Mining
Likelihood to Recommend
Mapping and process control are most important things for us .I can say ,It is very very user-friendly. If i were iGrafx , i would fix support service and do anything to help their customers better.Every departments that need business process should use iGrafx
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UiPath Process Mining is suitable if the time consumed by the process needs to be monitored step wise ,to evaluate time consumed by each module So that any process improvements can be introduced to ensure lead have for each transaction. Any redundant steps can be easily identified using the enhanced visual tools
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Pros
  • user friendly
  • easy implementation
  • RPA and AI features
  • measuring performance and risks
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  • UiPath can automate any application (Citrix, .NET, HTML, Java, and Office), and is also compatible with Mainframe, SAP, Oracle, and many more systems.
  • There are no design flaws.
  • Efficiently manage a large number of users.
  • Integrated with office desk.
  • Easy to navigate.
  • Uipath technicians always respond in a short time to any problem.
  • Little loss of information when saving information.
  • Reduces documentation management times.
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Cons
  • Different cloud support
  • local support training and documentation
  • more advertising
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  • UiPath through its modules increases the prices of each contracted service when modules must be varied.
  • The modules undergo continuous variations when having to make changes in the configuration of some aspects of the company.
  • Recovery of the lost password of each user takes a long time to complete.
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Likelihood to Renew
We are pleased to use iGrafx and we can handle all process about our departments.Easy to use and integration.I recommend it to everyone that needs BPM software.
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It's been such a helpful investment with a very good return on an investment. The amount of time alone we have been able to say by deploying UiPath Process Mining (formerly ProcessGold) has been worth it alone, not to mention the additional money we are able to generate through deploying these processes
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Usability
It is easy to use .I can say it is piece of cake.
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It's the best tool in the market.
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Support Rating
Late response and less experience are making the problem permanent. You should improve your support team and your process
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It a good product. I would definitely keep using it in the near future. We have had good feedback within the team and also from our stakeholders on the other side of the table. Right now, there isn't any other tool out there better for doing the tasks that UiPath is doing.
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In-Person Training
No answers on this topic
The trainer was well trained.
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Implementation Rating
It was very easy. Too many process maps may confuse your mind. You have to choose what you need
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No answers on this topic
Alternatives Considered
1-Its price is more attractive than the others.2-Easy to use .The iGrafx is not complicated like the others3-The option to drag and drop objects is very good 4-I think it is the best tool to monitor daily performance used for making critical decision making
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Ease of implementation - both in set up, other Uipath products such as studio and orchestrator, as well as external applications that process mining can engage with. UiPath's customer support is also very helpful in supporting us in the start and take-off phases. It is an accessible application that even non-technical users can maintain.
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Return on Investment
  • Bad support from my experience
  • Broad usability
  • Easy to use
  • Bad reporting in my opinion
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  • From the perspective of a 15-man company, UiPath Process Mining enables us to forecast the long term performance needs of our human force, processes, infrastructure, and machinery.
  • Reusability stands out as one of our company's objectives. UiPath Process Mining offers performance data and analytics that guide us and act as benchmarking parameters while gauging the performance of our robots and processes.
  • A company that is intending or already scaled, the accuracy of the performance analytics of your RPA strategy is most vital to minimise resource wastage. UiPath Process Mining has enabled us to track the correlation of our productivity and performance with the resources at hand and then come to rather more accurate business decisions in this regard.
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ScreenShots

iGrafx Screenshots

Screenshot of Process Mapping & CaptureScreenshot of Performance ManagementScreenshot of Workflow AutomationScreenshot of Business ArchitectureScreenshot of Impact / Likelihood ReportingScreenshot of Customer Journey Map with Architecture Relationship