TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ignition

    Score8.8 out of 10
    N/AIgnition is a platform for professional services that automates and optimizes proposals, client agreements, billing and payment collection to put an end to late payments, unbilled work and mundane repetitive admin.

    $49

    per month

    TaxDome

    Score8.9 out of 10
    N/ATaxDome is a tax practice management suite, featuring a range of features, including an internal communication platform, a secure portal to share client documents as well as a CRM and project management feature to help users and their teams to hit deadlines.

    $50

    per month per user

    Pricing
    IgnitionTaxDome
    Editions & Modules
    Solo
    $49
    per month
    Core
    $149
    per month
    Pro
    $249
    per month
    Pro+
    $499
    per month
    A hub for client, team, and document management with online payments & practice management automations.
    $50
    per month per user
    TaxDome Lite - CRM and client portal with document exchange, storage & e-signatures.
    $300
    per year for sole proprietors
    Offerings
    Pricing Offerings
    IgnitionTaxDome
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.
    More Pricing Information
    Features
    IgnitionTaxDome
    Proposal Creation & Organization
    Comparison of Proposal Creation & Organization features of Ignition and TaxDome
    Feature
    Ignition
    9.0
    2 Ratings
    12% above category average
    TaxDome
    -
    Ratings
    Proposal branding8.52 Ratings00 Ratings
    Proposal templates8.52 Ratings00 Ratings
    Proposal content library updates9.52 Ratings00 Ratings
    Searchable proposal database9.52 Ratings00 Ratings
    Proposal Collaboration & Workflow
    Comparison of Proposal Collaboration & Workflow features of Ignition and TaxDome
    Feature
    Ignition
    8.5
    2 Ratings
    5% above category average
    TaxDome
    -
    Ratings
    Proposal collaboration & approval9.02 Ratings00 Ratings
    User permissions/proposal editing controls7.52 Ratings00 Ratings
    Sales proposal workflow10.02 Ratings00 Ratings
    Proposal automation user interface7.52 Ratings00 Ratings
    Proposal Delivery
    Comparison of Proposal Delivery features of Ignition and TaxDome
    Feature
    Ignition
    7.3
    2 Ratings
    10% below category average
    TaxDome
    -
    Ratings
    Proposal distribution10.02 Ratings00 Ratings
    Interactive proposals4.01 Ratings00 Ratings
    Proposal content tracking8.02 Ratings00 Ratings
    Best Alternatives
    IgnitionTaxDome
    Small Businesses
    Qwilr
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    Responsive
    Score8 out of 10
    No answers on this topic
    Enterprises
    Responsive
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IgnitionTaxDome
    Likelihood to Recommend
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    IgnitionTaxDome
    Likelihood to Recommend
    Ignition
    It can be used to invoice for anyone, so I will always recommend it.
    Incentivized
    Read full review
    TaxDome
    This is a great resource for tax firms with hundreds of clients.
    Money wise however, this probably is not economically feasible for firms with only 1-2 tax preparers. It requires a lot of time and energy to build to really be fully operational.
    Incentivized
    Read full review
    Pros
    Ignition
    • Proposal process. PI makes it easy to create and send proposals to new and existing clients, collect their payment info, and get signature on the engagement letter.
    • Easily identify engagements that will be expiring, so we can begin to assemble a renewal.
    • Communication to and from the client during the proposal process, which keeps everything associated with the proposal together in one place.
    Incentivized
    Read full review
    TaxDome
    • Distinguish between accounts and mere contacts (for us, this is crucial in discriminating between retained clients and prospects who haven't onboarded with us).
    • Provides an editable PDF function
    • Offers buildable organizers and templates
    • Highly customizable pipelines that automate processes
    Incentivized
    Read full review
    Cons
    Ignition
    • I would love to see it really support other industries better, like Marketing. There are workarounds for invoicing and set up, but it could be easier.
    • I would love the option to be able to send the client a single proposal with different options and allow them to select which one they want to move forward with. Right now we have to send a proposal for each option.
    • I would love for there to be user permissions where certain users can log in to see the proposals they are associated with without seeing everything.
    Incentivized
    Read full review
    TaxDome
    • Chat function - would prefer a pop-out window; limited overall function (only just got emojis, "enter" does not send the message)
    • Contact info is not embedded into the default account page, would like to see this first thing (since we use TaxDome in part as a CRM)
    • For large client databases, the search function is somewhat slow
    Incentivized
    Read full review
    Usability
    Ignition
    No answers on this topic
    TaxDome
    Very easy to use and generally pretty customizable to suit our company's unique needs. We haven't gotten to the stage yet where we're able to test it out on our clients, but the expectation is that the interface should be user-friendly and actually better than what we were using before (SmartVault).
    Incentivized
    Read full review
    Alternatives Considered
    Ignition
    You aren't able to customize the design of the proposal, but it surpases everything we have ever tried. It's easy to use and quick to learn.
    Incentivized
    Read full review
    TaxDome
    Compared to Insightly in particular, TaxDome far exceeds the capability of Insightly for two main reasons: 1) Insightly is a CRM only and does not offer the multitude of other capacities such as a client portal and forms. 2) TaxDome is specifically built for tax firms and has many customized options that are extremely well suited for our particular needs, as well as tax form templates for us to use.
    Incentivized
    Read full review
    Return on Investment
    Ignition
    • We have reduced our A/R by 60% and expect to completely eliminate A/R by the end of this year.
    Incentivized
    Read full review
    TaxDome
    • Saves money and time. The pipelines help automate many of our processes that we had to do manually.
    • Offers all-in-one (almost) hub. This also saves major time caused by jumping from app to app.
    • Again with time-saving and efficiency... Allows us to have both a client-facing portal and an internal portal so we don't have to switch back and forth between systems.
    Incentivized
    Read full review
    ScreenShots

    Ignition Screenshots

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