ignio AIOps vs. Redwood RunMyJobs

-Autonomous alert and incident management related to infrastructure, NW, and applications. -Excellent fit to handle CPU, memory, and disk space alert management - proactive and predictive. -Several automation features (self-healing) - CPU/Memory modifications; disk extensions; patch management -Provisioning of user access and infrastructure servers, etc.

For scheduling the jobs and monitoring purpose there is no comparison in the market of Redwood tools. Because everything is almost present in this tools at the very suitable price. According to me the most like scenario is the transportation of jobs as well as easy creation. I hope redwood will provide more options in future for users.

Incentivized

• ignio handles 100+ use cases covering the entire organization including applications and infrastructure.
• Centralize the dashboard to view and executed the health of systems in our environment.
• It handles CA services desk Incidents and requests. Using automated tools with power shell scripts.
• ignio event management helps the organization to manage the alerts well and make an informed decision.

• SAP Batch Scheduling - This is THE BEST tool for triggering SAP jobs, bar none.
• User management- Other scheduling tools make it much more difficult to manage user access. Redwood user access management is a breeze and take less than half the time it take in other products.
• Scheduling Flexibility- The ease with which you can make custom time windows with Redwood is one of my favorite pluses. You can build as simple or as complex of a time window as you need to with Redwood.
• Support- The support that you get from Redwood is in my opinion the best in the world. I have dealt with all the big name players in IT and they all pale in comparison to Redwood. You will never feel like you are in it alone with the best support in the world right at your fingertips.

• There is a lot more the desktop tool can do. For example, we need to apply an upgrade to get the tool to talk to our infrastructure while employees are working from home. The tool was initially installed with the assumption that the desktops would be in UserLand. Instead after COVID-19 the desktop/laptops have been used for over a year on people's home networks. As of right now, we have to sync when the devices are connected to VPN. Moving forward with the upgrade, we will be getting this data over TLS when they are connected to the untrusted networks.
• The concept of ignio AlOps requires OCM efforts within most operational teams. This isn't necessarily the fault of the tool itself, but when implementing ignio, or any AIOps tool, the team will get a lot of pushback as an outside team is centralizing the operational improvements. The tool should have a centralized intake process that will allow the collection, ranking, and management of automation opportunities. ignio AlOps should then simulate the proposed efficiencies from implementing something within the backlog. Right now a lot of local teams are having a hard time getting on the same page as the enterprise teams, and a common methodology for prioritizing (even if overly simplistic) would go a long way to enterprise planning.
• These tools are very new and things get added to them all the time. There should be a way for the product's stakeholders and process owners to understand the additional value ignio AlOps is gaining over time.

• During day light saving, we need to change the date and time manually. If it can be automatically change based day light saving , very helpful for sap support team.
• The tool should be extended, as it has lot of options, it is easy to deploy, manage. Integrate with Incident Management tools.
• The Redwood Software can be a little difficult. So please try make as simple as possible.

It is a very good product and it helps our organization.

Being in the cloud is a big help, with less hardware to maintain, the patches and updates are fast and easily done, we have built a good working relationship with Redwood.

ignio AIOps version upgrades were a heavy lift. Having to learn a new language versus an industry standard language took time. More consideration on overall internal long-term support needs to be determined.

Incentivized

The Redwood user interface is straightforward. The script can be used to renew the Redwood license by just copying the text from the. txt file from start to finish of license. The current page and the status of the work can both be refreshed automatically by setting a timer in Redwood. Redwood software's eye-catching features include online help through documentation and help support, which may be accessed by clicking the "I" button in the top right corner.

Incentivized

It was up than Dynatrace

Incentivized

Looks good at the moment

We have built a healthy relationship with the vendor support team throughout the implementation phase, all incidents raised were resolved within the SLA without a fail

It seems many pressing issues have to be escalated to their dev team, which I believe is mostly overseas. The response time isn't always the greatest. I go back to the documentation as well, if that was better there would be less need of support from myself. There are also times when they figure out the resolution, it has to be included with a fix in which you have to wait for the next release, however long that may be. Update - the support response time and quality of answers has greatly increased in the past 6 months or more.

Implementation team has provided necessary training & enablement.

Online training materials are shared by the implementation team and it was good.

I am happy with the way team has implemented and shared the product for our organization. However, would like to see it get extended to the other line of business too.

We generally use Ignio AIOps. It is flexible and works well for AIOPS.

I don't have any first-hand experience using or analysing Redwood Workload Automation or any other workload automation technologies because I'm an AI language model. Yet, according to market analysis and user reviews, Redwood Workload Automation is renowned for its adaptability, usability, and scalability, making it a well-liked option for businesses seeking a dependable and effective automation solution. Redwood Workload Automation's capability to automate complicated business processes across several platforms and apps is one of its main advantages. Organizations can easily create, schedule, and monitor workflows thanks to its user-friendly interface and intuitive drag-and-drop capability, and it can be integrated with a variety of systems and apps to offer a complete automation solution. Scalability is another asset of Redwood Workload Automation. It is capable of managing massive automation projects, and because to its distributed architecture, it can perform workflows concurrently across several servers, speeding up processing and maximizing efficiency. Redwood Workload Automation stands out for its user-friendly interface, scalability, and ability to integrate with a wide range of systems and applications, even though other workload automation tools such as BMC Control-M, IBM Workload Automation, CA Atomic Workload Automation, Microsoft System Center Orchestrator, and Cisco Workload Automation also offer similar functionalities.

Quite Scalable!

• ignio has had a positive impact on our organization by saving 7,000+ hours within Operations and automatically resolving 84% of our service requests.
• ignio has increased our alert coverage by over 60%.

• Simple to install Redwood Workload Automation agent servers on every server side and trigger the necessary jobs in keeping with business needs.
• Allows for the interdependent scheduling of groups of Windows scripts and shell scripts.
• Many problems have been fixed, such as the ability to gather data on the number of activities that are executed each day, receive email notifications when a job expires, and connect system agents to monitors.
• capable of adhering to SLAs for complicated order flows

Incentivized