IFS Assyst vs. Tivoli Asset Management for IT (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IFS Assyst
Score 10.0 out of 10
N/A
IFS Assyst (formerly Axios Assyst, acquired by IFS March, 2021) is an ITSM product in both SaaS and on-premise configurations - the SaaS version is called assystSaaS. This product competes with BMC Remedy, IBM SmartCloud, Cherwell Service Management, and FrontRange ITSM (now Heat Service Management).N/A
Tivoli Asset Management for IT (Discontinued)
Score 8.0 out of 10
N/A
IBM's Tivoli Asset Management for IT reached end of life (EOL) in 2015.N/A
Pricing
IFS AssystTivoli Asset Management for IT (Discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IFS AssystTivoli Asset Management for IT (Discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IFS AssystTivoli Asset Management for IT (Discontinued)
Features
IFS AssystTivoli Asset Management for IT (Discontinued)
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
IFS Assyst
8.9
Ratings
9% above category average
Tivoli Asset Management for IT (Discontinued)
-
Ratings
Organize and prioritize service tickets10.00 Ratings00 Ratings
Expert directory9.00 Ratings00 Ratings
Service restoration9.00 Ratings00 Ratings
Self-service tools9.00 Ratings00 Ratings
Subscription-based notifications9.00 Ratings00 Ratings
ITSM collaboration and documentation9.00 Ratings00 Ratings
ITSM reports and dashboards7.00 Ratings00 Ratings
ITSM asset management
Comparison of ITSM asset management features of Product A and Product B
IFS Assyst
9.0
Ratings
9% above category average
Tivoli Asset Management for IT (Discontinued)
-
Ratings
Configuration mangement10.00 Ratings00 Ratings
Asset management dashboard9.00 Ratings00 Ratings
Policy and contract enforcement8.00 Ratings00 Ratings
Change management
Comparison of Change management features of Product A and Product B
IFS Assyst
8.7
Ratings
4% above category average
Tivoli Asset Management for IT (Discontinued)
-
Ratings
Change requests repository10.00 Ratings00 Ratings
Change calendar7.00 Ratings00 Ratings
Service-level management9.00 Ratings00 Ratings
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
IFS Assyst
-
Ratings
Tivoli Asset Management for IT (Discontinued)
9.0
Ratings
14% above category average
Software and hardware inventory tracking00 Ratings10.00 Ratings
License management00 Ratings10.00 Ratings
Asset lifecycle monitoring00 Ratings10.00 Ratings
Contract management00 Ratings10.00 Ratings
Asset relationship management00 Ratings5.00 Ratings
Best Alternatives
IFS AssystTivoli Asset Management for IT (Discontinued)
Small Businesses
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Atera
Atera
Score 8.7 out of 10
Medium-sized Companies
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
Enterprises
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.2 out of 10
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IFS AssystTivoli Asset Management for IT (Discontinued)
Likelihood to Recommend
9.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
IFS AssystTivoli Asset Management for IT (Discontinued)
Likelihood to Recommend
Axios assyst is for organisations that want to improve and automate processes.
Read full review
Tivoli Asset Management for IT can be used very well in a big datacenter to easily manage assets. For linear assets there are other Tivoli Asset Manager products available such as for transportation domain, oil and gas. For a small scale industry, Tivoli Asset management solution is not a big help.
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Pros
  • It was a low cost solution
  • The service catalog is an ITIL compatible format
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  • The first and foremost is Tivoli Asset Management has a rich set of software catalogs available in the market. On top of it IBM, publishes the latest and greatest often to add/include in the catalog bucket.
  • Easy to integrate with any asset management solution.
  • Can take benefit of all asset module solutions such as procurement, invoicing, PO, receivables, asset lifecyle, vendor and contract management using Tivoli Asset Management.
Read full review
Cons
  • Like many other ITSM tools, built-in reports are limited; third party reporting tool such as Microsoft SQL need to be used.
  • Axios service desk does not offer much help, our internal technical people know more than their support analysts.
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  • Software bundling can be handled in a better way
  • Should eliminate rotating/non-rotating items concepts or should have an easy way to receive assets
  • Asset Topology can be introduced to see the dependencies between related assets
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Likelihood to Renew
At this point, we are stuck with it. We can't afford a change at this point.
Read full review
No answers on this topic
Alternatives Considered
We thought SDE was bad, we were looking for an alternative. Assyst is worse. We thought ServiceNow was too expensive. We were wrong. RightAnswers is a reaaly good tool but only for KM.
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Tivoli Asset Management is comparatively cheap and easy to implement with a rich set of complementing modules. It can also be integrated easily with other asset management solutions and act as a single source of truth for other PMP processes
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Return on Investment
  • Replacement of 3 systems with Axios assyst
  • Integration with other enterprise systems
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  • By tracking software assets, we are able to easily manage the license compliance
  • By getting the over/under allocation metrics we are able to get full control on asset procurement
  • Recycle/Reuse asset procedures made simple
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ScreenShots