TrustRadius

IFS Assyst vs. Savee

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IFS Assyst
Score 10.0 out of 10
N/A
IFS Assyst (formerly Axios Assyst, acquired by IFS March, 2021) is an ITSM product in both SaaS and on-premise configurations - the SaaS version is called assystSaaS. This product competes with BMC Remedy, IBM SmartCloud, Cherwell Service Management, and FrontRange ITSM (now Heat Service Management).N/A
Savee
Score 0.0 out of 10
N/A
Savee is a VendorOS that helps businesses scale rapidly and efficiently, avoiding bloated technology footprints and unnecessary spending. It identifies vendor overlaps and potential compliance issues while uncovering cost savings and managing the approval and renewal processes. This helps business leaders scale rapidly and efficiently. Benefits of using Savee include: - Reduced spending on unnecessary technology products - Faster…N/A
Pricing
IFS AssystSavee
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IFS AssystSavee
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
Community Pulse
IFS AssystSavee
Features
IFS AssystSavee
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
IFS Assyst
8.9
Ratings
9% above category average
Savee
-
Ratings
Organize and prioritize service tickets10.00 Ratings00 Ratings
Expert directory9.00 Ratings00 Ratings
Service restoration9.00 Ratings00 Ratings
Self-service tools9.00 Ratings00 Ratings
Subscription-based notifications9.00 Ratings00 Ratings
ITSM collaboration and documentation9.00 Ratings00 Ratings
ITSM reports and dashboards7.00 Ratings00 Ratings
ITSM asset management
Comparison of ITSM asset management features of Product A and Product B
IFS Assyst
9.0
Ratings
9% above category average
Savee
-
Ratings
Configuration mangement10.00 Ratings00 Ratings
Asset management dashboard9.00 Ratings00 Ratings
Policy and contract enforcement8.00 Ratings00 Ratings
Change management
Comparison of Change management features of Product A and Product B
IFS Assyst
8.7
Ratings
4% above category average
Savee
-
Ratings
Change requests repository10.00 Ratings00 Ratings
Change calendar7.00 Ratings00 Ratings
Service-level management9.00 Ratings00 Ratings
Best Alternatives
IFS AssystSavee
Small Businesses
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10

No answers on this topic

Medium-sized Companies
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
Enterprises
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.2 out of 10
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IFS AssystSavee
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
IFS AssystSavee
Likelihood to Recommend
Axios assyst is for organisations that want to improve and automate processes.
Verified User
Anonymous
Read full review
No answers on this topic
Pros
  • It was a low cost solution
  • The service catalog is an ITIL compatible format
Verified User
Anonymous
Read full review
No answers on this topic
Cons
  • Like many other ITSM tools, built-in reports are limited; third party reporting tool such as Microsoft SQL need to be used.
  • Axios service desk does not offer much help, our internal technical people know more than their support analysts.
Verified User
Anonymous
Read full review
No answers on this topic
Likelihood to Renew
At this point, we are stuck with it. We can't afford a change at this point.
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
We thought SDE was bad, we were looking for an alternative. Assyst is worse. We thought ServiceNow was too expensive. We were wrong. RightAnswers is a reaaly good tool but only for KM.
Verified User
Anonymous
Read full review
No answers on this topic
Return on Investment
  • Replacement of 3 systems with Axios assyst
  • Integration with other enterprise systems
Verified User
Anonymous
Read full review
No answers on this topic
ScreenShots

Savee Screenshots

Screenshot of Vendor management showing contract history primary vendor contacts and other important informationScreenshot of Dashboard showing upcoming renewals and value of contracts over timeScreenshot of Team (department) breakdown of vendorsScreenshot of Vendor listings with in-depth detailsScreenshot of Vendor directory of over 7k applications