IDrive Online Backup and Object Storage e2 vs. SugarSync

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IDrive Online Backup and Object Storage e2
Score 9.1 out of 10
N/A
IDrive protects PCs, Macs, mobile devices, Servers, Cloud Applications Data (SAAS) including Office 365, and Google Workspace, and provides S3 compatible Object Storage with IDrive e2. IDrive offers different plans for cloud backup for devices: - IDrive Personal - IDrive Core - IDrive Team - IDrive Small Business - IDrive Enterprise - IDrive360 EndPoint IDrive provides Cloud Applications data (SAAS) Backup: - Microsoft Office 365 Backup - Google…
$20
per year
SugarSync
Score 5.8 out of 10
N/A
SugarSync is a cloud storage and backup solution designed for small businesses.
$7.49
per month
Pricing
IDrive Online Backup and Object Storage e2SugarSync
Editions & Modules
IDrive Cloud to Cloud Backup
$20
per year
IDrive 360 EndPoint
$29.50
per year
IDrive e2
$49.50
per year
IDrive Core
$79.50
per year
Personal
$99.50
per year
IDrive Team
$99.50
per year
IDrive Business
$99.50
per year
100 GB
$7.49
per month
250 GB
$9.99
per month
500 GB
$18.95
per month
Offerings
Pricing Offerings
IDrive Online Backup and Object Storage e2SugarSync
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsIDrive regularly offers first year discounts for all plans and offers a full-featured 30-day free trial for IDrive 360 Endpoint
More Pricing Information
Community Pulse
IDrive Online Backup and Object Storage e2SugarSync
Features
IDrive Online Backup and Object Storage e2SugarSync
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
IDrive Online Backup and Object Storage e2
9.2
Ratings
9% above category average
SugarSync
9.4
Ratings
11% above category average
Versioning9.50 Ratings8.00 Ratings
Video files9.00 Ratings9.00 Ratings
Audio files9.00 Ratings10.00 Ratings
Document collaboration10.00 Ratings10.00 Ratings
Access control9.20 Ratings10.00 Ratings
File search9.00 Ratings9.00 Ratings
Device sync8.90 Ratings10.00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
IDrive Online Backup and Object Storage e2
9.0
Ratings
4% above category average
SugarSync
9.7
Ratings
11% above category average
User and role management9.00 Ratings10.00 Ratings
File organization8.80 Ratings9.00 Ratings
Device management9.00 Ratings10.00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
IDrive Online Backup and Object Storage e2
9.2
Ratings
8% above category average
SugarSync
10.0
Ratings
16% above category average
Performance9.20 Ratings10.00 Ratings
Reliability9.20 Ratings10.00 Ratings
Storage Reports9.20 Ratings10.00 Ratings
Best Alternatives
IDrive Online Backup and Object Storage e2SugarSync
Small Businesses
SugarSync
SugarSync
Score 5.8 out of 10
IDrive Online Backup and Object Storage e2
IDrive Online Backup and Object Storage e2
Score 9.1 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IDrive Online Backup and Object Storage e2SugarSync
Likelihood to Recommend
9.3
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
9.0
(0 ratings)
Usability
9.6
(0 ratings)
-
(0 ratings)
Support Rating
9.1
(0 ratings)
10.0
(0 ratings)
Implementation Rating
5.5
(0 ratings)
-
(0 ratings)
User Testimonials
IDrive Online Backup and Object Storage e2SugarSync
Likelihood to Recommend
IDrive really excels at automating the backup process by allowing you the ability to schedule them as desired as well as enable continuous protection in real time so your data stays backed up. It also excels at allowing customization of not just the desired data you want backed up but also where you want the data to be back up too (online, local, or express service) as well as various sources to pull from (computer, mobile, external hard drive, etc). Only scenario where I believe IDrive is not really appropriate is if you are looking for an unlimited storage option since IDrive packages all of have a finite storage limit
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As with all file sharing, remote teams - the combination of being able to work alongside colleagues - or remotely (including "on a plane" / without Internet) - but always have your files saved locally makes it very easy to adopt.
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Pros
  • I'm using it on MAC, the app works very well in the background
  • Logging activities is something I really like, because I can check whether the backup was successful or not.
  • I really like the option of being able to select external drivers and back up only specific folders or files.
  • The application itself is very easy to use, even though it doesn't have a version in my language (pt-br), I had no trouble setting it up and I'm using it without any problems.
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  • Excellent transfer speed.
  • Able to synchronize multiple disjoint folders.
  • Excellent retention of deleted files. They can be restored by using their web interface.
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Cons
  • DropBox-protected folders were not initially backed up as IDrive Online Backup and Object Storage e2 did not follow the symbolic links created
  • I experienced some UX confusion in adding new folders to backup; it's a different interface than setting up exclusions, and they should follow the same workflow and page buttons
  • After a reboot, it appears like a full disk scan is performed which can take quite a long time on a disk which has many files and lots of space
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  • It’s a subtle but important difference in how it works because we have to manage the process a little bit more but it also means also SugarSync can possibly fit better into
  • your productivity work style, especially if you’ve got a really good system of file
  • management, stuff that you already use whereas in Dropbox, if you have a file system, management system you already use and you want to share those files, you have to move them into Dropbox which might break your system
  • SugarSync requires just a little bit more forethought.
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Likelihood to Renew
It does everything that it needs to to create an effecitve Three level backup to the cloud of all your important data, its reliable, dependable and peformant in its use cases. It overcomes the need to store offsite physical media such as Tape or disk storage. And its cost and level of reporting can be tailored to fit the use case of your business.
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1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
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Usability
IDrive Online Backup and Object Storage e2 is already an incredibly idea user experience, so it's tough to think of thing. The only area I experienced that could be improved would be streamlining / tutorializing the first time setup for newer users (like me) since there are so many options available. I suppose a 'Pro Mode' where quicker file searching / backup setting up / set management would be great, once I've gotten really used to IDrive Online Backup and Object Storage e2 and want to make changes as quick as using a terminal.
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No answers on this topic
Support Rating
I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.
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Customer service is amazing, they are always fast to respond and very helpful.
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Implementation Rating
Did not participate in the implementation.
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No answers on this topic
Alternatives Considered
I was a Backblaze user for 5 years because they had a very cost effective plan for my storage needs. However, they were very poor at backing up external devices quickly, and made it a pain in the butt to keep the backups active due to their 30 days connectivity policy.
Dropbox is a great fit for cloud backup when you need to access the backup files in the cloud frequently.
IDrive is the best solution out there for true backup of devices in case they are damaged or lost.
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SugarSync has solid security. It uses AES 256-cycle to scramble your records extremely still and the TLS show to get them coming. I can open the actual document and I can work on it, save it, and now it’s the same on my notebook as it is in the sync in the Cloud and here on my desktop. So it works very simply and effectively from that perspective. Before I finish though, I do want to show you mobile access because mobile access is increasingly important for all of these different services that we’re talking about. For SugarSync, having access to our iPhone, iPad, or our Android device is also crucial. So here we see my iPhone is up and I’m going to go into my Productivity tab here
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Return on Investment
  • For individual users such as my case, the savings with the Personal plan are important compared to alternatives like ElephantDrive. For 5TB ElephantDrive costs $600/yr in the comparable Family plan, whereas IDrive Online Backup and Object Storage e2 costs only $99.50/yr.
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  • I've used it for 9 years, so the impact is definitely positive. It has enabled me to always feel confident that I won't lose my data.
  • At times when I have accidentally saved-over rather than saved-as, the versioning tool allows me to quickly find the old version and recover it.
  • The mobile application makes my data available to me at all times - increasing my ability to do business from anywhere.
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ScreenShots

IDrive Online Backup and Object Storage e2 Screenshots

Screenshot of IDrive WindowsScreenshot of IDrive WebScreenshot of IDrive Server BackupScreenshot of IDrive 360